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JB Auto C.A.R.E

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,489 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
7
Total ReScores
4.4
ReScore Average
73
Net Promoter Score ®

Business Details

About

Welcome to JB Auto CARE
We at JB Auto CARE have been servicing the south shore area since 2002. We are known for our knowledge and our honesty. We have gained the trust of thousands of satisfied customers and are a certified AAA repair shop.

Honesty and trust are values not very often associated with auto repair shops, but these are
Welcome to JB Auto CARE
We at JB Auto CARE have been servicing the south shore area since 2002. We are known for our knowledge and our honesty. We have gained the trust of thousands of satisfied customers and are a certified AAA repair shop.

Honesty and trust are values not very often associated with auto repair shops, but these are the values we build our business on. At JB Auto CARE., those are values that have people coming back year after year, whether it’s for a routine oil change or a major service or repair. We survey all of our customers and found out that many of our customers felt that these two values best describe their feelings about JB Auto CARE.

We fix it right the first time.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(781) 331-6068

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
8:00 AM - 4:00 PM
* Eastern Time (Us & Canada)
291 Bridge St Weymouth, MA 02191
JB Auto C.A.R.E's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,489 Reviews)

DF
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Dan F.
Hingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
GREAT new find
I’ve been taking my last three Honda Odyssey’s to the dealership (exclusively) NOT ANY MORE. I never had excellent service at the dealership. I finally had EXCELLENT SERVICE this week with JB Auto Care. Thank You,
Dan
Bill B. from JB Auto C.A.R.E responded on 05/02/2025 03:57 AM

We are pleased to learn that you had an excellent experience with our service at JB Auto C.A.R.E. 🚗 Your decision to choose us over the dealership speaks volumes about the quality of care we strive to provide. We appreciate your business and look forward to continuing to meet your automotive needs. Thank you for sharing your feedback! 😊

Bill Brusard 
JB Auto Care

Verified Customer
Weymouth, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2025
verified customerVerified Customer
9
Good service but costly
Excellent service but you have to dig deeper into your pockets

RM
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Robert M.
Quincy, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Tire replacement
Well taken care of.
Staff informed me of repairs to be performed with all details and options.
Very professional and friendly.
Bill B. from JB Auto C.A.R.E responded on 04/30/2025 11:55 AM

We appreciate your feedback regarding your recent experience with us. It is encouraging to know that our staff provided you with thorough information about the necessary repairs, along with various options. Maintaining a professional and friendly environment is a priority for us, and we are pleased that this was evident during your visit. 🛠️😊 Your support is invaluable to us as we strive to deliver exceptional service.

Bill Brusard 
JB Auto Care

LM
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LEILA M.
Hanover, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Would definitely recommend
I found JB Auto was very helpful, kind and accommodating.. Working with me to solve my car issues at a cost I could afford.
Bill B. from JB Auto C.A.R.E responded on 04/30/2025 03:52 AM

We greatly appreciate your feedback regarding your experience with JB Auto C.A.R.E. 🌟 It is gratifying to know that our team was able to assist you effectively and accommodate your needs while providing solutions that fit your budget. Your satisfaction is a priority for us, and we are committed to continuing our efforts to deliver excellent service. Thank you for choosing us to address your automotive needs! 🚗✨

Bill Brusard 
JB Auto Care

Verified Customer
Quincy, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent Service
I took my car to JB AutoCare a couple of days ago due to Check Engine light coming on. After a thorough and efficient diagnosis, it was explained step by step and very clearly to me by the Service Advisor what the issue was with my car. They completed the job to solve the issue with my car quickly and at a fair price. I would highly recommend JB Auto Care to anyone looking for reliable and trustworthy repair shop
Bill B. from JB Auto C.A.R.E responded on 04/30/2025 03:52 AM

We appreciate your positive feedback regarding your recent experience with JB Auto C.A.R.E. Your satisfaction is of utmost importance to us, and it is gratifying to know that our team provided you with a detailed diagnosis and clear communication about the issues affecting your vehicle. 😊 We are committed to delivering high-quality service at fair prices, and your recommendation means a lot to us. If you require any further assistance or have more vehicle needs in the future, please do not hesitate to reach out. 🚗💨

Bill Brusard 
JB Auto Care

JC
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JOE C.
Braintree, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Very Happy
They were able to get the job done as promised
Bill B. from JB Auto C.A.R.E responded on 04/28/2025 01:18 PM

We sincerely appreciate your positive feedback regarding our services. It is our goal to meet the commitments we make to our customers, and we are pleased to hear that you found our team to be reliable in completing the task as promised. Your satisfaction reinforces our dedication to providing quality service. 🚗✨ Thank you for choosing JB Auto C.A.R.E.

Bill Brusard 
JB Auto Care

MM
MARCIA M.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
JB is great!!
JB Staff were very helpful and considerate. Very thorough in evaluating what needed to be done and keeping me informed of the work progress. The uber ride was great.
Bill B. from JB Auto C.A.R.E responded on 04/23/2025 04:08 AM

We appreciate your feedback regarding your recent experience with our team at JB Auto C.A.R.E. It is gratifying to know that you found our staff to be helpful and considerate, and that our thorough evaluations and consistent communication met your expectations. We are also pleased to hear that you enjoyed the Uber ride service. 🚗 Your satisfaction is important to us, and we strive to provide a reliable and informative service. Thank you for choosing JB Auto C.A.R.E. ✨

Bill Brusard 
JB Auto Care

SZ
SHUMIN Z.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
great service
Great service

CB
CHRISTOPHER B.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Best auto service in the south shore
Best auto service in social. The guys are great and they take good care of me and I’ve been dealing with them for years. The whole family has great crew.
Bill B. from JB Auto C.A.R.E responded on 04/16/2025 05:09 AM

We are grateful for your positive feedback regarding our auto service. It is our priority to provide care and dedication to our customers, and it is heartening to know that our efforts have made a lasting impact on you and your family. Your continued trust over the years is invaluable to us, and we appreciate your support. 🚗✨

Bill Brusard 
JB Auto Care

PD
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PAUL D.
Weymouth, MA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/13/2025
verified customerVerified Customer
5
Not to happy
Problem not solved. No body cared.

KR
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KATIE R.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Great experience
Everyone was very friendly and kind. I appreciate the transparency.
Bill B. from JB Auto C.A.R.E responded on 04/07/2025 03:51 AM

We are pleased to hear about your positive experience with our team. Your acknowledgment of our friendly service and commitment to transparency is greatly appreciated. We strive to create a welcoming environment for all our customers. Thank you for taking the time to share your thoughts! 😊✨

Bill Brusard 
JB Auto Care

FM
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FRANK M.
Hingham, MA
2019 Dodge ProMaster 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Always ready to help!
Today, , we all need to keep our vehicles running with great, reliable service. JB gets the job done 7 days a week! Hard to find better.

LH
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LISA H.
Hull, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Always great service
I’ve been bro go g my car to JB Auto Care for years and they always do a great job for a fair price. I appreciate that they bring me into the garage to show me what’s wrong with my car and explain the necessary repairs.
Bill B. from JB Auto C.A.R.E responded on 03/27/2025 03:58 AM

We appreciate you taking the time to share your experience with JB Auto C.A.R.E. It is rewarding to know that our commitment to quality and transparency in servicing your vehicle has garnered your trust over the years. Your acknowledgment of our efforts to demonstrate and explain the necessary repairs is particularly valued, as we strive to maintain open communication with our customers. Thank you for your continued support and for being a valued part of our community. 🚗✨

Bill Brusard 
JB Auto Care

Verified Customer
Braintree, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Headlights
The Techs did a great job
Bill B. from JB Auto C.A.R.E responded on 03/24/2025 12:17 PM

We appreciate your positive feedback regarding our technicians' performance. It is always our goal to provide high-quality service and ensure customer satisfaction. Your acknowledgment of their hard work reinforces our commitment to excellence. 🚗✨

Bill Brusard 
JB Auto Care

LK
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Lorraine K.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Excellent service
Brought my car in for regular service, oil change. Work was completed in a timely manner, kept me informed throughout the process. Recommended additional work, but did not push to get items completed now. Would use again in the future.
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