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JB Auto C.A.R.E

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,484 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
7
Total ReScores
4.4
ReScore Average
73
Net Promoter Score ®

Business Details

About

Welcome to JB Auto CARE
We at JB Auto CARE have been servicing the south shore area since 2002. We are known for our knowledge and our honesty. We have gained the trust of thousands of satisfied customers and are a certified AAA repair shop.

Honesty and trust are values not very often associated with auto repair shops, but these are
Welcome to JB Auto CARE
We at JB Auto CARE have been servicing the south shore area since 2002. We are known for our knowledge and our honesty. We have gained the trust of thousands of satisfied customers and are a certified AAA repair shop.

Honesty and trust are values not very often associated with auto repair shops, but these are the values we build our business on. At JB Auto CARE., those are values that have people coming back year after year, whether it’s for a routine oil change or a major service or repair. We survey all of our customers and found out that many of our customers felt that these two values best describe their feelings about JB Auto CARE.

We fix it right the first time.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(781) 331-6068

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
8:00 AM - 4:00 PM
* Eastern Time (Us & Canada)
291 Bridge St Weymouth, MA 02191
JB Auto C.A.R.E's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,484 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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CD
CONNOR D.
MA
This review violates the SureCritic Review Policy.

This review violates the SureCritic Review Policy.

Rochester, NY
This review violates the SureCritic Review Policy.

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Micheal C.
Weymouth, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/15/2024
0
Oil Change
I went in to get oil change and tire rotation. Within like 25 mins there sending me video saying bad oil leak which was a lie. My car is 2003Toyoto Highlander in mint condition, my car went to Mass Tire and there like no worries about it car made to last. Your place saying just want you to be careful so engine doesn’t explode, knock the tactics to scare someone into getting things done. I would as other people would would bring there cars to there regular guy but I could not for this oil change. I will never ever bring my car there again. SHADY BUSINESS PRACTICES

IC
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Ian C.
Weymouth, MA
This review violates the SureCritic Review Policy.

DC
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David C.
Quincy, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/31/2024
0
Terrible
Tried charging me over 1000$ for a starter when that wasnt even the issue. Had car towed out of there immediately and got fixed for a fraction the cost and the starter didnt even need to be replaced! Absolute rip off would never go here again.
Bill B. from JB Auto C.A.R.E responded on 05/31/2024 04:25 AM

We are sorry to hear about your experience, and we truly value your feedback. We always aim to provide accurate diagnoses and fair pricing, so it's concerning to learn about your situation. We appreciate you bringing this to our attention, and we will take steps to ensure that this is addressed internally. Thank you for sharing your experience.


BD
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BILLY D.
Weymouth, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2024
0
0 stars
They don’t listen to customers. The are nice to your face but then don’t do what’s asked. They did not put oil in my car upon returning it, it was bone dry. After taking Bill, the owner on a test drive he continued to deflect the issue that I requested was fix and charged $2000 for a steering rack when I needed a cv axel. They replaced the steering rack that they said was the issue but I still have the noise I wanted fixed and it is the cv axel. I question their techs and advisors on any knowledge and Bill himself for not professionally handling the issue. Now I am $3000 out of money and I still have the issue I originally went in for. Terrible place, terrible people and terrible business. I would not recommend this place to an enemy. Are they taking advantage of people? The answer is yes. Do not trust anyone there.
Bill B. from JB Auto C.A.R.E responded on 05/28/2024 11:54 AM

We're truly sorry to hear about your experience with us, and we appreciate you sharing your concerns. This certainly falls short of the high standards we strive to maintain. Your feedback is valuable, and we take it seriously. We drove around with you and you could not duplicate a noise. If there's anything we can do to address the issue and make things right, please feel free to reach out to us. Thank you for bringing this to our attention.

 

JB Auto Care

JH
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John H.
Quincy, MA
This review violates the SureCritic Review Policy.

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CHRIS C.
Hull, MA
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CHRISTOPHER B.
Weymouth, MA
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Phyllis L.
Hull, MA
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Luke L.
Quincy, MA
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Weymouth, MA
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Trevor H.
Weymouth, MA
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TH
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Trevor H.
Weymouth, MA
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