Business Solutions
SureCritic / Fitzgerald Hyundai
business image

Fitzgerald Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(389 Reviews)
88
Write a Review

Score Details

5 stars
88%
4 stars
5%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
35
Total ReScores™
4.9
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(301) 424-4800
No Business Hours Provided

Business Hours

* No Time Zone Provided
11411 Rockville Pike Rockville, MD 20852
Get Directions

Score Details

5 stars
81%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
266
Total ReScores™
4.8
ReScore™ Average
70
Net Promoter Score ®

Business Details

About

Fitzgerald Hyundai is located just outside Washington, DC in Kensington, MD. Our factory trained technicians are here to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Fitzgerald Hyundai is located just outside Washington, DC in Kensington, MD. Our factory trained technicians are here to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 881-4000
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11411 Rockville Pike Rockville, MD 20852
Get Directions

Score Details

5 stars
91%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(301) 424-4800
No Business Hours Provided

Business Hours

* No Time Zone Provided
11411 Rockville Pike Rockville, MD 20852
Get Directions
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(389 Reviews)
Write a Review
Recent Reviews
HS
gravatar
HENRY S.
Alexandria, VA
2025 Hyundai IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Category: Sales
Excellent experience at Fitzgerald Hyundai! Especially appreciated Luis Cuevas, my sales person. His manager, Habib, was also very helpful.
My experience buying a new 2025 IONIQ 5 was excellent. I especially appreciated the integrity and transparency of my sales person, Luis Cuevas. His manager, Habib, was also very helpful and supportive.
MM
gravatar
MARY M.
Bethesda, MD
2025 Hyundai Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
8
Category: Sales
Thank you Frank Marinucci!
Frank is excellent.
CD
gravatar
CHRISTOPHER D.
Lakeville, PA
2025 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Category: Sales
Hyndai Elantra Purchase
Great experience buying a new car. Was contacted after purchase to confirm satisfaction
DD
gravatar
DANIEL D.
Falls Church, VA
2024 Hyundai IONIQ 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Category: Sales
Friendly service, got a great deal
We are very happy with the excellent service provided by our salesman Mr. Tong Liu and his team at Fitzgerald. All staff seemed knowledgeable and pleasant, making our experience as efficient as possible. The 2024 Ionia 6 is a great vehicle and we got a very good value for our trade.
Verified Customer
Rockville, MD
2025 Hyundai Santa Fe Hybrid
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/21/2025
verified customerVerified Customer
5
Category: Sales
Check your car all over for defects, some factory accessories not needed.
For Hyundai, not necessarily the dealer's fault. The factory accessories are costly and not needed to put more burden on consumer, unless the consumer really want them, extra cost of $850+ 6% tax.
Also some manufacturer defects on the car can't be noticed but once off the lot, the dealer and Hyundai both says nothing can be done, even with a few days after buying.
HV
gravatar
HOPE V.
Rockville, MD
2025 Hyundai Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Category: Sales
Easy and clear purchasing
Cameron was friendly and easy to talk to about my concerns. I got to ride in multiple versions of the car I was looking at and he explained things to this non-car person in clear ways I could understand. When working out the financing, he took the time to look at all my options with me and clear up any confusion with management. I was able to leave with my pretty new car that evening!
WW
gravatar
WANDA W.
Bethesda, MD
2025 Hyundai IONIQ 5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Category: Sales
Outstanding Purchasing Experience
I simply needed a slighter larger car than my 2020 Kona. Thus, I planned to purchase a new Ioniq 5 for my upcoming July milestone birthday. However, with the threat of looming tariffs, I decided best to purchase now! Sales Consultant Melissa Martin was able to locate the color I desired from a "sister-dealer" and the car was available within a few hours. All the paperwork, financing, etc. was handled very efficiently by the business manager. Through our conversation, I learned I was intitled to a substantial warranty refund from my trade-in. What a welcomed surprise!
I highly recommend Fitzgerald for a positive car purchasing acquisition..
Verified Customer
Silver Spring, MD
2025 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Category: Sales
Five-Star Experience - Excellent Team!
I had an excellent experience purchasing my car! From start to finish, the process was smooth, transparent, and genuinely enjoyable. I want to give special recognition to Josselin Hernandez and Marielos Sisnado, who were both incredibly professional, attentive, and kind. Josselin ensured all my questions were answered and walked me through every step patiently and clearly. Marielos was equally helpful on the financial and paperwork side. Highly recommended!
VK
gravatar
VAROUJAN K.
Ijamsville, MD
2025 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Category: Sales
Matt was great and super helful!)
Decided to check out some of the new cars near work, more or less knew what I wanted. Was lunchtime so just went in without an appointment in the showroom. Matt was there to great me, and was very patient, and asked if I knew what I wanted and if he could help me in any way. Ended up buying the elantra I saw online for the advertised price, and the next day he even helped connect my phone to the new cars blue-tooth or android. Have bought many new cars in the past this was the most pleasant experience. THANKS!
SD
gravatar
SEAN D.
Gaithersburg, MD
2025 Hyundai Tucson Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
9
Category: Sales
New purchase of 2025 Tuscon
Our overall experience working with Fitzgerald was very good. Our salesperson was very attentive and did a great job throughout the whole process.
DS
gravatar
DAVID S.
Silver Spring, MD
2024 Hyundai IONIQ 6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
9
Category: Sales
Very satisfied
Cameron was friendly, extremely helpful and knowledgeable.
BB
gravatar
BETTY B.
Drexel Hill, PA
2025 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2025
verified customerVerified Customer
8
Category: Sales
Thank you Jay for help with my new purchase!
I was greeted by a friendly staff and was helped by Jay right away. Jay was able to find the perfect vehicle my family needed, the 2025 Santa Fe SEL. Also thanks to Marielos who was very knowledgeable in financing and contract signing.
Verified Customer
Princess Anne, MD
2025 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Category: Sales
Cameron is the best!
I purchased an AWD Sonata. The sales experience was pleasant and the staff respected my busy schedule. They moved quickly and efficiently.
CT
gravatar
CAROLYN T.
Suitland, MD
2025 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Category: Sales
Great Service
Fitzgerald Hyundai has a great staff who provide professional service assisting you with your needs from purchasing a vehicle to servicing that vehicle. My sales consultant, Ms Allen, was very pleasant, carefully "listened" to my needs, was thoroughly knowledgeable of the features and provided options to meet those needs. She was very patient while I made decisions, and made me feel like a valued customer. The finance staff was very pleasant and accommodated my special needs, also making me feel like a valued customer. Additional options/extended warranty was explained in detail and I was never pushed to select an option I did not want.
Verified Customer
Germantown, MD
2025 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Category: Sales
Great people
Great team
Displaying Review 1 - 15 of 389 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.