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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

CV
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Carol V.
Cottage Grove, WI
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Friendly,clean
Recommended
Employees worked with
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JEFFREY WINCHEL
SJ
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Steven J.
Madison, WI
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Jeff Winchel is the best reason for coming to Hyundai for service. He is pleasant and very professional. He writes up tasks and handles my car perfectly. He deserves a raise!
Recommended
Employees worked with
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JEFFREY WINCHEL
JE
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James E.
Madison, WI
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Took longer than anticipated
Recommended
Employees worked with
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JEFFREY WINCHEL
TB
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Timothy B.
Freeport, IL
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ok
Satisfied except the oily fingerprints.
Recommended
Employees worked with
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JEFFREY WINCHEL
RM
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Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department, nice waiting area
Stopped for an oil change. Everything went fine as usual. Was finished in a half hour.
Recommended
Employees worked with
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JEFFREY WINCHEL
MB
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Michael B.
Madison, WI
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Zimbrick Hyundai West treats its customers like they matter. They are always very pleasant and professional. You can count on them to explain, in detail, anything you need to know regarding your vehicle. I am a very satisfied customer.
Recommended
Employees worked with
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JEFFREY WINCHEL
JB
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Jason B.
Mazomanie, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Excellent in and out as expected! Thanks Zimbrick, see you next time!
Recommended
Employees worked with
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JEFFREY WINCHEL
CM
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Carlos M.
Madison, WI
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excelent service.
Prompt and excellent service, The place is very clean. Jeffrey Winchel was very professional, knowledgeable and courteous.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent clean facility
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everything Was Great As Always
Very Good Service!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 04/02/2019 05:59 AM

Thank you for your business and the 5 star review.  We look forward to helping you out next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service and people
Explain things professionally
Recommended
Employees worked with
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JEFFREY WINCHEL
TL
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Thomas L.
Middleton, WI
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
On time and on target
Brought my vehicle in for its regular oil change and to address a software recall. The service was timely, facilities for waiters were great, and nobody tried to sell me additional, unnecessary services. I trust this dealership and have already recommended it to others.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2010 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/27/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Long Service
I waited much longer than expected at my last visit. After sitting in the waiting area for 3 hours I went to the desk to inquire about the status of my car. The staff had information on my car, but I was frustrated that I did not receive any updates from them while I was waiting (they are usually pretty good at doing so).
Not Recommended
Employees worked with
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JEFFREY WINCHEL
PF
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Paul F.
Madison, WI
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly and clean
oil change and tires on order.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 03/27/2019 07:34 AM

Thank you for the great review.  Your tires are here and ready to be installed.  Please feel free to let Jeff know what day works and he will be happy to get you scheduled.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
WC
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Wendy C.
Fox Lake, WI
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The New Facility is Awful
Poor layout. Rimrock Road was much better.
Would not recommend, but could not check No.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Wonderful
Recommended
Employees worked with
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JEFFREY WINCHEL
RL
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Rodney L.
Madison, WI
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and accurate
The people are great and professional
Recommended
Employees worked with
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JEFFREY WINCHEL
RS
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Rebecca S.
Stoughton, WI
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New location - same great service department!
The service department at Zimbrick Hyundai West is great. They explain everything thoroughly and allow you to make the choice about what gets done on your car, with no high pressure sales tactics. The waiting room with tvs, treats, and wifi is nice for short appointments, and the change to Uber for rides during longer appointments is a definite improvement.
Recommended
Employees worked with
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JEFFREY WINCHEL
DS
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Dan S.
Barneveld, WI
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendlier service but smaller space
The customer service has improved and waiting area is nicer but there’s no place to park and the lack of space checking in
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New location
I always like to get my car serviced here. The new location is great but the poor service team is squeezed onto a tiny area and don't even have a cashier anymore! Makes me wonder because they are always so busy, and I see more Hyundai on the road than any other make....
Recommended
Employees worked with
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JEFFREY WINCHEL
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