Thank you for the feedback from your last visit. I apologize if there was a misunderstanding but I don't see where you were charged for the 60k mile service or replacing the front brake pads and rotors on your vehicle. When the vehicle was being dropped off we spoke on the phone about the services that you wanted to have performed on the vehicle. You declined to have the 60k mile service and we performed the oil change and 4 wheel brake service per your request. You were only charged $34.95 for the oil change and $89.95 for the brake service.
If you would like to have the 60k mile service performed the cost for your vehicle is $579.95 plus tax.
The front brake pads do not need to be replaced at this time on your vehicle. There is still more than 60% of your brake pad lining remaining and replacement is not needed. The brake service we performed will help your brake pads last longer.
I apologize your vehicle was not washed. I do not know why that was missed we are happy to wash your vehicle if you want to stop in any time.
If you would like to discuss any of this further please feel free to contact me directly.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Thank you for the great review. We really appreciate your business and the kind words. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Thank you for the great review. The great people and service are just a few of the things we made sure to bring with us to the new store.
We look forward to seeing you at your next visit.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com
Thank you for the great review. We look forward to seeing you next time in.
Clint Kalscheur
Service Manager
Zimbrick Hyundai West
(608) 277-2266
clint.kalscheur@zimbrick.com