We're very sorry to learn of your experience, Mark. We have notified your case manager, as well as their leadership, of your concerns. They will be reaching out to you to discuss your situation further. Thank you. ^cc
We're very sorry to learn of your experience, Nicole. We recommend continuing to communicate with your case manager to ensure the quickest possible resolution as necessary parts become available. Thank you. ^cc
We're very sorry to learn of your experience, Joel. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc