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SureCritic / Makes / Hyundai / Kona / 2023

2023 Hyundai Kona

Average Score

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(229 Reviews)
45%
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    Value
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  • Exterior
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Reviews

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(229 Reviews)
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Reviews

RB
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ROBERT B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
Verified Review

The Kona is a great buy.

Rides great. Handles great. I would recommend this car to anyone who is looking for a reliable automobile. It is priced very reasonably. The only thing that I am disappointed about is that it is very noisy when the window is open.
Recommended
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RB
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ROBERT B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
Verified Review

The Kona is a great buy.

Rides great. Handles great. I would recommend this car to anyone who is looking for a reliable automobile. It is priced very reasonably. The only thing that I am disappointed about is that it is very noisy when the window is open.
Recommended
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DH
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DEBBY H.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/08/2025
Verified Review

Low confidence vehicle quality

Poor paint quality, chips easily. Because of this, I am afraid to have it washed at an automatic car wash, that means I have to always hand wash it so I can prolong the paint. Also, can’t drive it anywhere where there is small gravel or dust. That means I can’t utilize the AWD and have fun with the my Vehicle that I waited so long to have. Now, just found out that there is a Dangerous pressed paper fiber undercarriage dust cover that would potentially create a safety hazard! It could tear off and get caught in the wheels or come off and hit someone else’s car, causing them to have a an accident. Plastic parts of the interior scratch easily. I am basing my comparison from two other past Hyundai’s I owned, they both seemed to be great quality. I am now questioning the quality of everything else on the Kona. I am only waiting to get rid of it, I am so sad.
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Hyundai Motor America NCC responded on 02/10/2025 10:46 AM

Hello Debby, Thank you for sharing your feedback regarding your vehicle. We have forwarded your complaint to a case manager who will be able to further address your concerns. ^cc
JS
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JUDY S.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
Verified Review

2023 Hyundai Kona SE

Easy to drive and park. Good sight lines. Good value for the price. Having difficulty with keyless entry working with replacement key fob. No solution for this issue after 4 months. Otherwise, we have had no issues with the SUV.
Recommended
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GB
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GAYLON B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2025
Verified Review

2023 Kona

I bought this car new, trading in my Toyota Carola. It drives nice and the driving sensers are nice to have. It has more power than the Carola, witch I really like. However, it doesn't have allot of power, it's just better than the Carola. It has 15,000 miles on it now and the check engine light came on say that there's a transmission issue. I took it to the dealer, but the light went out on it's own and the dealer said that they couldn't do anything unless the light was still on. I don't like that...
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DR
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DONNA R.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/01/2025
Verified Review

Best features of this vehicle is all the safety features

Best features of this vehicle is all the safety features the Nexon tires are dangerous they can be explode without warning it happened to us n if scroll the Internet you'll see other consumers have experienced this disaster some were fatal no warning they explode at any mileage or weather conditions
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Hyundai Motor America NCC responded on 02/03/2025 10:08 AM

We would like to get involved to examine your claim further. A specialist will contact you shortly. Thank you. ^cc
MM
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MICHAEL M.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
Verified Review

Cute and awesome!

I purchased the 23 Kona for my wife. I had been asking her for years what kind of car she liked. Finally she said a Kona. The salesman listened to our list of preferred features and located the exact car we wanted at another lot. The car was transferred to our nearby dealer and we took delivery. Best car buying experience ever. The all wheel drive is very impressive. It works seamlessly. The car handles like a sports car. I can start it with my phone to heat or cool the interior. It has an amazing number of features for not a huge price and the best warranty in the industry. I would absolutely buy another Hyundai.
Recommended
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SM
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STEPHEN M.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2025
Verified Review

vehicle has met my needs

very satisfied with vehicle overall. priced right. warranty good. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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AM
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ANTHONY M.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
Verified Review

No comments

No comments I would buy another as it fits my size and lifestyle Jenkins has great service I suggest if you want more people to do this survey you make it shorter and accept the responses no matter how short
Recommended
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TR
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TASHA R.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/06/2025
Verified Review

First purchase with Hyundai. This vehicle was poorly manufactured. Fails quality checks

I experienced three major issues the first within month 1. The last has been ongoing for 9 months. The dealership is unable to fix the fuel issue. This vehicle has major difficulty filling gas. The nozzle clicks off consistently without the tank being full.
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Orr L. responded on 01/06/2025 03:47 PM

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc
JL
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JAMES L.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/20/2024
Verified Review

23 kona

It's been reliable and comfortable so far. Low fatigue factor on longer drives in my opinion. That should suffice but I have reach a minimum number of characters so, ramble on ramble on ramble on ramble.
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ES
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ERIC S.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2024
Verified Review

Great family crossover

Is your teen begging you for their first car? Do you want to head to the beach this weekend?! Well then this is just what you need! You and your family will save at the pump. Use your savings to buy more road snacks.
Recommended
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LM
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LISA M.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/06/2024
Verified Review

Servicing Vehicle

When I purchase this vehicle it included general servicing, i.e. oil change. At the time of purchase, I thought it was really a great feature. Well it’s not! Reason being that thousands of Hyundai owners have the same feature so getting a appoint for servicing is ridiculous.
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Hyundai Motor America NCC responded on 11/06/2024 01:40 PM

Hello Lisa, please allow us to address your concerns. One of our specialists will be reaching out shortly to assist. ^cc
PC
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PAMELA C.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/30/2024
Verified Review

I like the car it got good gas mileage, but once it started with the windshield wipers not working the headlights not coming on and the air Or the defroster not working, left me stranded several times sometimes at home sometimes out during the day but when it’s stranded me at 11 o’clock one night I was ready for to be over over it

I did not like the fact that when it started happening that they told me it was not an emergency that they could not get my car in for five weeks but yet I had no other car and it was not reliable enough for me to do anything or go anywhere I asked them for a courtesy car and they said they didn’t have any
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Hyundai Motor America NCC responded on 10/31/2024 10:49 AM

We appreciate you sharing your feedback regarding this vehicle, Pamela. We have forwarded your information to the appropriate department. ^cc 
DU
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DEBBIE U.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
Verified Review

Fun to drive

I enjoy my Kona and love that the back seat folds down for large loads. I have taken it out of state and got up to 35 mag! This is my se c old Hyundai and would highly recommend. It is a great vehicle for the money.
Recommended
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DB
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DANIEL B.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
Verified Review

Great ride!

The Kona is one of the smoothest and quiet rides I have had the opportunity to enjoy. The only issue I have had is connect to the Bluelink. The sound system is very nice. Love the spatial sound. Wound recommend the ‘23 model.
Recommended
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GN
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GLORIA N.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
Verified Review

Information to be passed on.

I replaced the car after an accident that totaled my other car. The new Elantra's have that funny bar by the passenger side that would not work for me. I chose the Kona instead. Overall I have enjoyed the car.
Recommended
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ED
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ELLEN D.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
Verified Review

Easy to drive. It fits me

This car is easy to drive. It is reliable. It meets my needs. The color is pleasing. It’s is a quiet ride. Zzzzzzz%zzzzzzzzzszzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Recommended
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HO
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HUGH O.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2024
Verified Review

Unscrupulous Hyundai Service Dealer

Free Oil and Filter Change means that the Service Dealer goes looking for problems which they will "fix" and charge the customer. So if a car is poor quality there will be plenty to fix and that is the case with the KONA
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Orr L. responded on 09/26/2024 08:23 AM

Hello Hugh. Thank you for bringing your vehicle concerns to our attention. One of our specialists wiil be reaching out to you shortly to further address your concerns. ^cc
RC
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ROBERT C.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/24/2024
Verified Review

Lacks power and MPG is overestimated

I am leasing a 2023 Hyundai Kona. I am in the 18th month of my lease so the "breaking in time" is well past. This vehicle lacks serious power and the cruise control is horrible. It often will drop below up to 7 MPH of what I have my cruise control set to (i.e. if I set it to 70 it will drop all the way down to 63) going up hill and even on flat roads sometimes. Also this vehicle was rated at 30 MPG (one of my main criteria for deciding to lease a small SUV), but I am averaging only 25 MPG and I would not consider myself an aggressive driver. I do like the Lane Follow assist that allows temporary hand free driving and blind spot monitor with Rear Cross Traffic alert, but the insufficient power, disappointing cruise control and low MPG have already made me decide I will not be purchasing my lease, and I would not recommend this car.
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Hyundai Motor America NCC responded on 09/25/2024 10:05 AM

Hello Robert, we would like to address the concerns you have with your vehicle. One of our specialist will be reaching out shortly to further assist. Thank you. ^cc 
RL
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RUSHIA L.
2023 Hyundai Kona
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/23/2024
Verified Review

Smallest vehicle with high price and minimum features

I felt that I should have had a better deal on this vehicle. The amount of the purchase and payments is not worth it for the vehicle. It has no real features, the passenger room is uncomfortable. The car seems to take over driving sometimes and it feels unsafe.
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Hyundai Motor America NCC responded on 09/23/2024 02:57 PM

Hello Rushia,we appreciate you sharing your feedback regarding this vehicle. We have forwarded your information to the appropriate department. ^cc 
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