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SureCritic / Makes / Hyundai / Kona / 2020

2020 Hyundai Kona

Average Score

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1472 Reviews)
47%
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Reviews

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1472 Reviews)
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Reviews

GR
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GLORIA R.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2023
Verified Review

Poor customer service

Love this little car not so excited about the dealership, actually I'll never do business with the Spokane Hyundai business again. A couple of months ago I ended up having a flat tire and no spare or way to jack up the car to take the tire off or to get it anywhere so Spokane Hyundai could see me in about a week. However they did call me to see if I wanted to buy a tire and a rim from them. I've tried to call the dealership a couple of times and nobody ever answers the phone they will say sorry we missed your call. Unless you're calling to buy a car then you can talk to a salesman.
Recommended
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MS
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MERWIN S.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2023
Verified Review

My Kona - 2020

2 years now… car is very reliable. No major issues. Wife likes driving it. Fuel efficient… Dealer is taking care if the PMS. Driving comfort is at 10. Leg room is just right for my wife. We love the car! ?
Recommended
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JB
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JANICE B.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2023
Verified Review

My KONA

My KONA is a great little vehicle. It gets great gas mileage 34 to 36 mpg around town & 42+ on the highway. It rides & handles good for a small vehicle, It's performance is great I have the 1.6ltr turbo motor. Great gas mileage & performance what more would you want.
Recommended
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DS
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DANIEL S.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/08/2023
Verified Review

Engine Issues

Love the two Konas we have in general. But both Kona engines consume oil to the point where, if not monitored, it will go off the bottom of the dipstick between oil changes (approx 5k miles). These engines have issues! The insulting part is Hyundai Dealer tells us this is "normal" and was designed that way. Really? Hyundai designed an engine to make tapping noises and consume oil? This is bogus and disappointing.
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EP
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EDWARD P.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/07/2023
Verified Review

engine problems//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

engine had to be replaced around 15000/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
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RM
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RICHARD M.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2023
Verified Review

My first new car, absolutely loved it. Sold on Kona's from here on out

It hits such a wonderful sweet spot of price and usability. It's got great zip on the highway, and I loved the hud glass pane behind the steering wheel. I am also not terribly mechanically inclined so it was great that the car could remind me to take it in when needed.
Recommended
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AD
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ALEX D.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/01/2023
Verified Review

Love the car, wouldn’t recommend until theft problem is solved

See you tube, how the steal a Hyundai Kona, very disappointed that I contacted Hyundai with no response after my car was broken into and it cost me approx $1,000 to fix and rent a car and I still don’t feel comfortable parking it anywhere now
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Dakota H. responded on 01/02/2023 08:18 AM
We're very sorry to learn of your experience, Alex. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc
KP
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KAY P.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/31/2022
Verified Review

see all my comments

see all my comments...........the engine stalled, and caused a crash into a parking lot pole.the car only had aprx 3850 miles on it, after driving for aprx one year.............hyundai would not even go to the parking lot, to see that there was NO WAY i could have been driving fast, as i was in the parking SPACE, ready to exit the car within seconds, when the engine stalled. hyundai does acknowledge that kona's are having that type of problem, i think the kon'a electric cars already had a billion dollar lawsuit against them. well, my kon'a apparently had the same problem, but nothing was done to help me. all i asked was for hyundai to buy my car back, and they wouldn't even do that.
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Dakota H. responded on 01/02/2023 08:17 AM
We're very sorry to learn of your experience, Kay. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to look into your situation further. Thank you. ^cc
JY
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JOHN Y.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2022
Verified Review

GOOD SALESMAN AND CHIEF MECHANIC

FIRST HYUNDAI...HEARD GREAT THINGS ABOUT THE BRAND, LOVE DRIVING MY KONA - GREAT MILAGE, COULD USE A BIT MORE ACCELERATION...SPORT MODE HELPS...SO FAR I AM A HAPPY CUSTOMER. DEALERSHIP JUST GOT SOLD RECENTLY, WAITING TO SEE IF THE NEW DEALER IS CUSTOMER FRIENDLY AND HELPFUL....SURE HOPE SO - SERVICE AFTER PURCHASE IS THE NO.1 THING FOR ME NOW...
Recommended
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LW
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LENORA W.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2022
Verified Review

I love Hyundai vehicles. I have driven a Hyundai vehicle for over 20 years.

I find that Hyundai products are reliable and the design is practical. Price point is another great feature of the Hyundai line of vehicles. The dealership where I purchase/lease is another factor of why and where I purchase. The service is spectacular and they provide great customer service.
Recommended
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RB
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RONALD B.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2022
Verified Review

This is a great car

Small package, big performance, great ride, top quality. This feels like a much more expensive automobile, but I have my doubts that paying more could possibly make a competitor a better automobile. Everything works, everything looks good, everything feels good, it is a joy to drive.
Recommended
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ER
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ELLIOT R.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2022
Verified Review

Too tired of this survey

This review is entirely too long and time consuming . It is too detailed and not everyone has time. I'm happy with the dealership sales, service dept and customer service. Will never go anywhere else.
Recommended
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RM
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Ramiro M.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2022
Verified Review

Best subcompact car

The hyundai kona is a unique sub compact car if we have a name is gem. The Hyundai kona is perfect in every detail color power engine the only fact is w dct transmission you need to learn how drive after that is a car for life
Recommended
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JR
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JEANNIE R.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2022
Verified Review

Fun to drive

I loved the look of this car and did quite a bit of research on it. Loved the size, trim, simplicity of use and comfort. Plus it is fun to drive! Love everything about this car… very sporty feel and the bright green color is easy to see. I can find it in large parking lots at a glance. Lots of complements too!
Recommended
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AE
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Alejandro E.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2022
Verified Review

Great vehicle

Car runs great. Glad I purchased it. Small backseat area but all other areas are excellent which include the sunroof and heated seats. Sound system is great. Turbo for extra pickup on the highway. All around great vehicle
Recommended
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GB
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GARY B.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2022
Verified Review

Repeat Customer

This is my 3rd Hyundai, overall satisfied with performance of this brand. Pricing played big part in decision to purchase, reasonable price for dependable vehicle. Only thing missing were power seats, this should be standard in all vehicles.
Recommended
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SR
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SHANNON R.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2022
Verified Review

Cute and sporty

I needed a dependable car to get me back and forth to work, this has done the job and more I love the look of it and the interior is super cute and fun..I've never had my own new car this was my first and I'm glad I chose it.
Recommended
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FS
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FRANK S.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2022
Verified Review

Great little performer

The horsepower of the vehicle's engine is sufficient particularly when using the six speed transmission sport shift. Fuel economy is superb. Sounds system is ideal. Lighting for night driving great. I love this car. The steering assist is a real treat and provides a level of safety unsurpassed by any vehicle I have owned in the past. That if to say this is the best car I have ever owned.
Recommended
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JB
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JEFFREY B.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/06/2022
Verified Review

Engine Oil Issues

This vehicle was TOTALLY fine until we received a recall notice. Once we had it serviced, it has never been the same and CONSTANTLY EATS OIL. I am dissatisfied with the level of service received and would like the dealership to correct the issue.
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Hyundai Motor America NCC responded on 10/07/2022 03:23 PM
We’d like the opportunity to look into this. A representative will be in touch with you shortly to investigate further. ^cc
SG
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Scott G.
2020 Hyundai Kona
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2022
Verified Review

I LOVE THIS KONA MORE and MORE EACH DAY

I'm 6'5' tall and I'm coming from a really large V8 Car, and I was concerned about comfort and headroom. I have more room in the Kona then my other car. This is really powerful too at 1.6L Turbo model. Gas Mileage is INCREDIBLE! Sports mode is a thrill to drive and shifts like a high end sports car, and I love the steering wheel tightness in sports mode. The Kona is seriously fast too, with responsive pickup. The inside Headroom for a 6'4" tall driver is fantastic. Heads up display is worth everything if you get this option. Super comfortable on long drives. The built in navigation screen is bright and perfect for the dash design. I love the display options while driving, and is way better then anything I've had before. The lane assist and blind spot warnings is wild, and the auto braking in emergency is outstanding, Ive had people step in front of my car in the city not looking, and the Kona just breaks instantly for me with an alarm - worth everything. The bluetooth interface is easy to use with my phone, and the hands free text option of the display are amazing. This is the most exciting auto I have ever purchased. I tell my family and friends on a daily basis how much I love the Kona.
Recommended
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