Great Electric Vehicle. So-so software/user interface
The electric car aspects of the vehicle are great - handling, economy, power, etc. However, the software is very slow, the wireless connectivity with user profiles, phones, etc. is mediocre at best. The car routinely recognizes my phone and unlocks the doors when I walk up, but quite often sets the vehicle to another user profile (often crushing me in the seat). Switching between users is tedious, it takes about 30 seconds for the car to recognize the switch, change profiles, and even then will often toggle the seats and mirrors to the last driver setting, regardless. Engineering "support" is comical. I submitted a ticket 2 months ago, and get a call from a call center, where they don't speak English very well every 7-10 days telling me to just delete everything and try again. Even thought I've done that countless times, they have no real answers and I doubt engineers are actually looking into anything. I'm guessing they'll just hope I get sick enough of getting these useless calls that I close the ticket. We also have a high end Tucson Limited - it also can't make the change between drivers and often the two cars confuse themselves when we walk into the garage. Have several squeaks and rattles after a couple months of use already.