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SureCritic / Makes / Hyundai / IONIQ 5 / 2025

2025 Hyundai IONIQ 5

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(410 Reviews)
44%
Write a Review
Category Summary
(Avg. out of 10)
    Value
  • Poor
    Fair
    Good
    Excellent
    8.2
    • Features
  • Poor
    Fair
    Good
    Excellent
    8.5
    • Build Quality
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Fun
  • Poor
    Fair
    Good
    Excellent
    9
    • Reliability
  • Poor
    Fair
    Good
    Excellent
    8.5
    • Performance
  • Poor
    Fair
    Good
    Excellent
    9
    • Exterior
  • Poor
    Fair
    Good
    Excellent
    8.8
    • Comfort
  • Poor
    Fair
    Good
    Excellent
    8.9
    • Interior
  • Poor
    Fair
    Good
    Excellent
    8.7
    • Styling
  • Poor
    Fair
    Good
    Excellent
    8.8

Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(410 Reviews)
Write a Review

Reviews

RL
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Robert L.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/05/2025
Verified Review

Hyundai Customer Service Is A Joke

The Hyundai Ioniq is a good electric vehicle with some imperfections, but trying to get anyone from the dealer or corporate to address and or respond to problems and issues is a nightmare of misinformation, broken promises and ghosting.
    Value
  • 6
    • Build Quality
  • 5
    • Reliability
  • 8
    • Exterior
  • 5
    • Interior
  • 5
    • Features
  • 5
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 8
Hyundai Motor America responded on 08/06/2025 06:08 AM

Thank you for sharing your feedback on your 2025 Hyundai IONIQ 5, Robert. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
TN
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Tarsis N.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/05/2025
Verified Review

Ok car.

Air conditioner is terrible. Good outlets, good to drive but mirrors are not good and visibility is questionable.
    Value
  • 5
    • Build Quality
  • 4
    • Reliability
  • 8
    • Exterior
  • 4
    • Interior
  • 6
    • Features
  • 3
    • Fun
  • 6
    • Performance
  • 4
    • Comfort
  • 5
    • Styling
  • 6
Hyundai Motor America responded on 08/06/2025 06:13 AM

Thank you for sharing your feedback on your 2025 Hyundai IONIQ 5, Tarsis. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. Your feedback will be taken into consideration. ^cc 
JK
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Jerry K.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

my ride experience

With over 1000 miles on the clock, I must say that I’ve had a very good experience with the I5 this is my first Hyundai Outstanding features are ride quality and handling there have been some minor gremlins with the electronics control
Recommended
    Value
  • 10
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
EM
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Edwin M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

Reliable and fun to drive

I am impressed by how thoughtful the engineers were with the design of the Ioniq 5. It constantly exceeds my expectations and performs well.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 9
ES
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Edward S.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Comfortable quiet smooth ride with excellent acceleration and EV range

Good economical EV is smooth and quiet. EV range is about 350 miles which I consider above average compared to my Tesla X which this replaced. It does not have advanced auto driving but is better than Tesla basic auto driving. I wish it had a reasonable sized trunk and frunk storage area and the software updates are infrequent. Map and navigation is below average with still not including the NACS charging stations in the route. Display and controls are confusing and difficult to find exactly what I want to see without referring to the manual. Rear hatch auto opening is terrible so I disabled it. It opens when I get near the garage door or walk slowly past it. It caused a paint chip when it auto opened into the garage door. I prefer the Lexus auto open hatch by waving my foot under the rear bumper area. Acceleration is good. Seats are fairly comfortable. The magnet attracting plate on the driver side is useful to attach things but it should have one on the passenger side too.
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 7
    • Exterior
  • 10
    • Interior
  • 9
    • Features
  • 6
    • Fun
  • 7
    • Performance
  • 8
    • Comfort
  • 6
    • Styling
  • 9
GM
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Greg M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

great car

it's a lovely car. the control system is very functional and also very lean and clean looking.
Recommended
    Value
  • 9
    • Build Quality
  • 8
    • Reliability
  • 5
    • Exterior
  • 7
    • Interior
  • 10
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 8
    • Comfort
  • 9
    • Styling
  • 10
TR
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Tammy Yvette R.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

okay-

Car charger heats up way too hot, can't ask me about realiblity as it is new. Truck is too small.
    Value
  • 7
    • Build Quality
  • 8
    • Reliability
  • 6
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 7
    • Fun
  • 8
    • Performance
  • 8
    • Comfort
  • 8
    • Styling
  • 7
DU
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Diana U.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/05/2025
Verified Review

Mixed review

I am getting used to the car although I am still having difficulty finding comfortable settings for the seat and the right angle fr the accelerator pedal - The car broke down on our first road trip, bucking and blowing hot air after using a high speed charger 2 different times - the 3 codes that came up have been repaired but we have not been told what caused the problems so we do not feel confident going forward - we have no way of knowing if this problem will happen again - we need more information to know whether we are able to have confidence in this car -
    Value
  • 5
    • Build Quality
  • 5
    • Reliability
  • 2
    • Exterior
  • 6
    • Interior
  • 6
    • Features
  • 6
    • Fun
  • 4
    • Performance
  • 5
    • Comfort
  • 5
    • Styling
  • 6
Hyundai Motor America responded on 08/05/2025 02:00 PM

Hello Diane, Thank you for sharing your feedback regarding your vehicle and experience thus far. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. ^cc 
LR
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Larry R.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

2025 Ioniq 5- 4 months old

EV is fine. Quiet, drives nice, plenty of room, and decent kwh/mile. The ICCU problem Hyundai needs to fix, period. 3% or more failure is not acceptable. Software - Prior to the Hyundai's, we had 2 Tesla's. Hyundai's software needs some work.
    Value
  • 8
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 8
    • Features
  • 7
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
AM
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Alister M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

I love it

I am loving it. I will never go back to internal combustion
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 7
    • Features
  • 10
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 7
    • Styling
  • 10
EK
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Eric K.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2025
Verified Review

Ioniq 5

Overall, drives very nicely. Comfortable inside for the driver and the passenger. The ride is smooth. Handling is predictable and even a little fun. Visibility is excellent. Rear passenger space is excellent. Trunk space is good, but could be better. Driver buttons and interface are well thought out. There are just a few missing pieces that would make it great - more expansive and hands free HDA, a better provider for in car navigation (the maps are dated and incorrect), some refinements to infotainment like the ability to see maps and carplay split screen, dog mode to keep the HVAC running with no one in the car, etc. These are all small and available elsewhere, but they'd make it a 5 star instead of 4.5 star vehicle.
Recommended
    Value
  • 9
    • Build Quality
  • 10
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 8
    • Fun
  • 9
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 9
AA
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Alfredo A.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
Verified Review

So far it has been very good!

Very happy so far!
Recommended
    Value
  • 10
    • Build Quality
  • 10
    • Reliability
  • 10
    • Exterior
  • 10
    • Interior
  • 10
    • Features
  • 8
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 10
GF
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Gary F.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
Verified Review

Not a Tesla

Car is comfortable. Nice interior. Smooth ride. Technologically not on par with Tesla.
    Value
  • 9
    • Build Quality
  • 7
    • Reliability
  • 10
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 6
    • Fun
  • 6
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 9
JL
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Jaquelin L.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
Verified Review

I LOVE this car’s long charging capacity, comfort, and suspension.

I LOVE this car’s long charging capacity, comfortable seats, and suspension, but some features are cumbersome and some are missing.
    Value
  • 6
    • Build Quality
  • 9
    • Reliability
  • 6
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 5
    • Fun
  • 9
    • Performance
  • 7
    • Comfort
  • 9
    • Styling
  • 7
SO
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Simon O.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2025
Verified Review

Zero customer service

No parts available. Expect not having your car for extended time, parts are not available.
    Value
  • 6
    • Build Quality
  • 6
    • Reliability
  • 4
    • Exterior
  • 7
    • Interior
  • 7
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 7
    • Styling
  • 7
Hyundai Motor America responded on 08/05/2025 07:16 AM

We’re so sorry to hear about your experience with your 2025 Hyundai IONIQ 5 and with one of our dealerships. Your case manager assigned to your case# 41127414 will assist you in getting the concern resolved. Thank you for your feedback. ^cc
SM
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Sandra M.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2025
Verified Review

Nice but

Nice ride, good looking, Tesla enabled but...I can't understand how to do the myriad of things available, like how to lock while charging, how to remove errant locations that will not leave, needing two Tesla spaces to charge, how to charge anywhere besides home or Telsa, etc, etc, etc . I realize I am much to fault but I have tried and tried and watched video after video but there are just to many complicated things available that I cannot find and use the most normal things. I thought my Tesla was complicated, but I find this more complicated. My heart is sad. Oh, and the recall. My dealership will not respond to my inquiries to get the recall done. Another Hyundai disappointment,
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 9
    • Exterior
  • 9
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 9
    • Performance
  • 9
    • Comfort
  • 9
    • Styling
  • 9
Hyundai Motor America responded on 08/05/2025 07:19 AM

Thank you for your feedback regarding your 2025 Hyundai IONIQ 5. User manual will help you in understanding functionality of some features. If you need assistance in scheduling appointment with Hyundai dealership, please contact our customer care center at (800) 633-5151. Thank you. ^cc
WB
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William B.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
Verified Review

Minor issues but mostly we love it

review based on only 2500 miles driven - hope it maintains this quality 10 years from now
Recommended
    Value
  • 8
    • Build Quality
  • 10
    • Reliability
  • 5
    • Exterior
  • 7
    • Interior
  • 9
    • Features
  • 9
    • Fun
  • 10
    • Performance
  • 10
    • Comfort
  • 10
    • Styling
  • 7
RA
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Richard A.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
Verified Review

Nice car

the front seats need to be more comfortable, they very uncomfortable.
    Value
  • 9
    • Build Quality
  • 9
    • Reliability
  • 10
    • Exterior
  • 8
    • Interior
  • 8
    • Features
  • 10
    • Fun
  • 8
    • Performance
  • 9
    • Comfort
  • 5
    • Styling
  • 8
EH
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Eric H.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/04/2025
Verified Review

Reliable so far

It has been reliable so far. It was a tough transition from a Tesla model 3. But I am getting used to it
    Value
  • 8
    • Build Quality
  • 8
    • Reliability
  • 8
    • Exterior
  • 8
    • Interior
  • 7
    • Features
  • 6
    • Fun
  • 6
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 7
SC
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Scott C.
2025 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/04/2025
Verified Review

Ioniq5 Almost Perfect

The Ioniq5 is pleasant to drive with no hard edges, though perhaps it is too safe of a bet for drivers looking for a little more passion from their ride. Range is a standout and makes the car perfect for the family roadtrip. Handling is ultimately secure but does not inspire energetic inputs, as its suspension shows its 2-tons of weight when pushed. A good grocery hauler-though there is no cargo well in the hatch or bag hooks to secure packages. Stowing groceries behind the front seats can create rolling items across the super flat floor. All seats are comfy though the Driver’s could use a bit of side bolstering and low back cushioning for long trips. A power tilt steering column would be nice on top trims like our Limited, to take advantage of the Seat Memory feature.
Recommended
    Value
  • 7
    • Build Quality
  • 6
    • Reliability
  • 6
    • Exterior
  • 7
    • Interior
  • 6
    • Features
  • 7
    • Fun
  • 7
    • Performance
  • 7
    • Comfort
  • 8
    • Styling
  • 6
Hyundai Motor America responded on 08/05/2025 07:59 AM

Hey Scott, we appreciate you bringing this to our attention. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-515 . Thank you ^cc. 
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