Thank you for contacting Genesis Motor America. We are disappointed to hear about the circumstances that prompted your contact. We encourage you to contact our customer care team at (844) 340-9741 to discuss any ongoing concerns and for further support. Thank you.
Genesis Consumer Affairs^mm
We are sorry to hear that you’re experiencing issues with the retailer and infotainment system in the vehicle. We have escalated your concerns to one of our case managers for further support from our partnered retailer. Please expect a call from our National Case Management team within approximately 24 hours for further assistance. Thank you.