2023 Genesis GV70 Reviews - Verified Owners

RK

Rolf K.

2023 Genesis GV70

Verified Owner

04/21/2025

Verified Review

Problem free for the most part with minor sensory issues

Bought the car used from a dealer with full factory warranty and certification. For the most part this car has been an excellent purchase from every perspective. There are electrical issues in particular with the sensors. Front radar is always disabled when it rains or after washing the car. The sensors are unable to deal with water well. Front collision warning system often overreacts causing unnecessary alarm for the driver. These issues are annoying.

Recommended

LM

Linda M.

2023 Genesis GV70

Verified Owner

04/21/2025

Verified Review

GV70 Sport

Great ride. Great look. Great size. I would recommend it to people. The matte gray color was different and something challenging to keep up but it made the car stand out. I have eighty more words for the review to be accepted. Tire size is good. It is a great car.

Recommended

LR

Lucia R.

2023 Genesis GV70

Verified Owner

04/19/2025

Verified Review

Outstanding Car!

This car screams quality throughout. One of the best car buying decisions I've ever made. I love the styling, handling and overall feel of the car. Genesis needs to work on that premium brand service and dealer experience. They operate out of a Hyundai dealership, which is good, but in my opinion not where a premium brand should be. For example, service records are not updated in the Genesis system so I can annoying notices for service when service has been done. Also, the software can be glitchy.

Recommended

JE

Jack E.

2023 Genesis GV70

Verified Owner

04/18/2025

Verified Review

Fun to drive, great safety features but too easy to be distracted

Very enjoyable to drive. Luxurious interior (Burgundy/Burgundy). 2.5's turbo lag is too great. Sound system off/bad until 18 month later update fixed. Ride off at delivery/very later determined to be poor front alignment; ruined front tires. Excellent safety features. Roomy front but poor leg room and ventilation for rear seating.

ZF

Zeller F.

2023 Genesis GV70

Verified Owner

04/18/2025

Verified Review

Very Pleased

I enjoyed dr8ving the 2023 GV70 very much. The vehicle held up well and was always turning heads. I wasn't well versed in the Genesis brand before leasing the vehicle, but it has since become a more well known brand. This was probably the most stylish car I've driven and that includes my previous BMW sports sedan.

CB

Charles B.

2023 Genesis GV70

Verified Owner

04/18/2025

Verified Review

Poor customer service. The "concierge" service does not exist.

Had a couple of warranty items - front headlight assemblt condensation. Dealer ordered the part, received the part and returned the part without contacting me. I called and left a message once a week for 6 weeks and the dealer would not return messages. Contacted corporate Genesis and the dealer ignored them. While this was ongoing my fuel pump was failing and I was driving for 2 months with considerable loss of power and this was a safety issue as well. After demanding to speak to someone instead of leaving yet another voicemail, I did get service scheduled. They had my car 2 weeks and there was no loaner. Corporate Genesis would only reimburse for 1 car rental day - they would not return phone calls or emails to avoid this problem. The drop off/return dates on the service receipt were false - receipt stated the dealer only had the car for 2 days, not 2 weeks. When they are not returning messages, they excel at telling you very politely that they don't care and they will not help with any warranty work.

JY

Jeff Y.

2023 Genesis GV70

Verified Owner

04/18/2025

Verified Review

I really like my GV70 and enjoy driving it. So far it has been reliable although some over the air updates have been problematic. My real concern is the terrible dealer network. Sales people don't know the car and had to "google" my questions during purchase. The dealer that I purchased from 2 years ago has since lost/given up their franchise because they didn't build a stand alone dealership. I had to wait two months to get an oil change/tire rotation appt at another nearby dealership. I receive better consistent service at Acura and will probably return to them for my next car.

Recommended

Genesis Motor America responded on 04/14/2025 12:37 PM

Thank you, Joerg E., for reaching out to Genesis Motor America. We are very saddened to learn about your experience. We would like to encourage you to reach out to our customer care team at (844)-340-9741 to file a formal complaint with a corporate representative. Thank you.

Genesis Consumer Affairs^mm

RS

Robert S.

2023 Genesis GV70

Verified Owner

04/13/2025

Verified Review

Without doubt, the best in it’s class

From the handsome exterior, to the sumptuous interior, this car is without equal in its class. Add to that, superb road manners, impressive performance and ultimate comfort and it has them all. I’ve owned Audis, Mercedes’ and a Porsche, but none equal my Genesis.

Recommended

PF

Paul F.

2023 Genesis GV70

Verified Owner

04/13/2025

Verified Review

Generally good.

Mostly satisfied, but some disappointments. I am a man of few words, so what I submitted will have to suffice. Keep trying to make them better, but also try to reduce the cost and environmental impact. Better fuel mileage is always a plus. Thanks for listening.

LS

Luis S.

2023 Genesis GV70

Verified Owner

04/13/2025

Verified Review

Several issues

The vehicle is very good in terms of luxury and performance. But in our case, we had two major problems: 1. We ran out of power and had to take the car back twice to repair . 2. We lost air conditioning and had to pay for Freon refills. It's issue had the same experience to four freiends. The car was leased, everything was included, but charge the service

Genesis Motor America responded on 04/14/2025 02:57 PM

Thank you for reaching out, as we appreciate your feedback and insight. If you require assistance in communicating with the retailer to inspect your concerns, our office will be glad to act as a liaison. We would like to encourage you to reach out to our customer care team at (844)-340-9741 for support.

Genesis Consumer Affairs^mm

FB

Frederick B.

2023 Genesis GV70

Verified Owner

04/13/2025

Verified Review

My Car

Great Vehicle - Problems getting them serviced. I had several Genesis vehicles. The vehicles are very good getting one serviced at the dealership where I purchased the vehicle is a hassle. It's like traveling back to the 50's and 60's where someone like me is supposed to act subservient to the workers at the dealership.

SD

Sharon D.

2023 Genesis GV70

Verified Owner

04/13/2025

Verified Review

Fun to drive, but expect turbo lag, seats uncomfortable

Pros: tight handling, versatility as a hatchback design, attractive interior, Infotainment screen sits high enough you don't have to look down or away from the road to see it, good gas mileage, reasonably peppy, lots of safety features. Cons: the mesh seats in the sport prestige model are terrible, every little bit of lint falls down into them, plus they are very uncomfortable if wearing shorts or a dress, good quality leather would be a massive improvement. The seats alone would prevent me from buying this car again. Turbo lag can be up to 2 seconds. Occasionally there is no turbo lag, but you have to anticipate a long lag for safety. This would also be a show stopper for buying the car again. Using sports mode does not help with turbo lag. The back seat area is too small for anyone over 5' tall and intolerable for tall passengers. Navigation system doesn't show traffic unless you set a destination, and then it only shows traffic in the route it selects. Nav also sometimes sets routes that are much longer than needed. The lane warning goes off when you haven't left your lane, but doesn't sometimes when you do. It also goes off when you are in a left turn lane. It would be an improvement if it was more consistent and was just the steering wheel vibrating instead of a sound. Sometimes an OTA update resets everything on the car to factory and you have to waste 20" setting preferences again.

EC

Eduardo C.

2023 Genesis GV70

Verified Owner

04/12/2025

Verified Review

Great car but subpar service

Great car with a subpar network of dealers that don’t have the ability to provide great service. The lack of Genesis dedicated dealers in most cities means that you are stuck with Hyundai type of service. Not the service of a luxury brand. This car competes with BMW and Mercedes but the service is not up to part with those brands.

JH

Janet H.

2023 Genesis GV70

Verified Owner

04/12/2025

Verified Review

Well built

Well built very solid vehicle, handles as well as a BMW. I have issues with some of the electronic features and the drivers manual doesn't explain them very thoroughly. Everything functions as it should, the only thing I do not like is the fingerprint recognition program. I find it totally unnecessary and a waste of time. Needs to be done away with. My previous vehicles (BMW's) recognized you with your key as this vehicle should.

Recommended