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Tysinger Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,494 Reviews)
10
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
174
Total ReScores
4.7
ReScore Average
10
Net Promoter Score ®

Business Details

About

At Tysinger Hyundai, we have devoted ourselves to providing our clients with truly "World Class" service. We offer guaranteed competitive pricing and look forward to serving all your Hyundai needs. At Tysinger Hyundai, we have devoted ourselves to providing our clients with truly "World Class" service. We offer guaranteed competitive pricing and look forward to serving all your Hyundai needs.

Categories
Hyundai Dealer, Import Auto Repair, Auto Maintenance
Contact
(888) 347-5723

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2712 Magruder Boulevard Hampton, VA 23666
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,494 Reviews)

HL
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HAMPTON L.
Hampton, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2025
0
Category: Service
Brand new lemon GSA vehicle
Unfortunately, the new government vehicle, a brand new 2025 Elantra, was a lemon. We had it for two weeks, 252 miles, but then it was at the dealership for over 80 days. This was due to waiting for parts and service, then more parts were needed but were delivered in pieces (transmission clutch turned into a new transmission).  During that time we would call or email for updates.
Customer service could not locate the car in the system in most instances and communication from the service department was little to non-existent.  We had to stop in twice to check on the cars progress since no calls were being returned.  Once we picked up the vehicle, we noticed the backseats were down in the forward position, some debris was in the trunk, a "club" card in the cup holder and the mileage had increased significantly (much more than a test drive).  It was obvious it was used by someone for personal use during the 80+ days in their possession. We'll never take the car for service at this dealership again.
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