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Ferguson's Automotive & Electrical Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(760 Reviews)
92
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we Established 2009, Ferguson's Automotive & Electrical Repair is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle. ...more

Categories
Tires, Repair Shop, Auto Maintenance
Contact
(757) 238-3800
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14173 Carrollton Blvd Carrollton, VA 23314
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Affiliations

Ferguson's Automotive & Electrical Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(760 Reviews)
Write a Review
Recent Reviews
DH
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DOROTHY H.
Carrollton, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great seevice and experience!
This was my first visit and I will definitely go back. It was late Friday afternoon (flat tire) and wanted the other three tires inspected for damage.They worked me in Monday morning, ordered the specific tires I needed and put them on as soon as they arrived … they were courteous , professional and prompt!
Verified Customer
Lexus IS 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Professional staff and work is always completed with no complaints.
Quality work, friendly and courteous staff, and my go-to when I need a safety inspection done without long wait times.
Verified Customer
Suffolk, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Another fine job done by Ferguson Auto &Elect. Repair
They put in a new part and our car's diagnostics said we still had an issue. They looked into it and sure enough, the new, replacement part was defective.

They got another one, switched them out and all was good. No additional charge. Repaired under warranty. We certainly appreciate that.
Verified Customer
Carrollton, VA
Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Outstanding Service!!
I felt at home while waiting for service to be completed
EJ
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ELIZABETH J.
Carrollton, VA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Always good service
I’ve been taking my car there for four years and when I moved, I still went back.
JS
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JOHN S.
Carrollton, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Fast fix. Great price
I had a slow leak in one of my tires. You fixed it in 15 minutes. Good job. Will return with car problems in the future. Thank you.
AM
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Allen M.
Carrollton, VA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Great service!
Took care to get my repair done when I needed it.
AM
ALVIN M.
Smithfield, VA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
They solve my issue
Good job on my truck
RM
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RALPH M.
Carrollton, VA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Professional and thoughtful.
On time service with a positive attitude. I take my vehicle to them for everything.
LW
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LYDIA W.
Carrollton, VA
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Rear windows repair
Always great service, only place I have my cars serviced.Always satisfied.
Verified Customer
Suffolk, VA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
7
Quality work
They do good work but the bill when I picked up the car was $100 more than quoted the day before. I understand why but I should have been contacted about the additional cost
BW
BLANE W.
Carrollton, VA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Experts very professional
Great service excellent job in identifying the issues very satisfied with the work done pleasant atmosphere
Verified Customer
Carrollton, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
9
Honesty is what Ferguson offers.
Would highly recommend their service, kindness and being
affordable.
GS
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GREGORY S.
Carrollton, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great Place
Ferguson's Automotive & Electrical Repair
Great place to get vehicle repair done.
Fast and friendly service, explain everything to you and all your options.
Verified Customer
Carrollton, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great experience
Very professional, I will surely return.
Displaying Review 1 - 15 of 760 in total
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