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Leggett And Jones Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,557 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Family owned and operated since 1949. Family owned and operated since 1949.

Categories
Auto Maintenance, Auto Repair, Towing Service
Contact
(757) 877-2512
Visit Website
Closing in 15 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14380 Old Courthouse Way Newport News, VA 23608-3743
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Leggett And Jones Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,557 Reviews)
Write a Review
Recent Reviews
TJ
gravatar
TERRY JANET J.
Newport News, VA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service
Leggett and Jones is the best place to take your car.
RM
ROD & ROSEANNE M.
Newport News, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Dreaded Subaru Outback rear hub extraction and replacement
L&J quickly, competently, and fairly tackled a notoriously difficult repair. Thanks guys for another fantastic customer experience!!
Verified Customer
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
The best
Professional, friendly, affordable.
DS
DAVID S.
Newport News, VA
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Tires, oil change, front end alignment and inspection
You guys pay attention to detail and are very knowledgeable in explaining every detail and do not make you feel like they are put off with any and all questions.
I have been going here for over a decade and I will continue to give them my business.
KE
KEVIN E.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Another Positive Experience
I sound like a commercial when I speak about the fantastic service we get whenever we take our vehicles to Leggett and Jones but my wife and I have vowed never to go anywhere else for our automotive repair needs. Before heading back to pick up my vehicle, the already awesome price I was quoted for a ton of repairs work was even lower. We have never once got the impression that this company was looking to price gauge or add extra, unnecessary work on us. To the contrary, I always get the impression they are trying to secure me the best deal and most practical solutions. And we know, we’ve tried a dozen other garages. After two years of exceptional service with the best price for work/parts, we’re done going anywhere else.
JB
JOHN & JERRY B.
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
9
Honest, competent mechanics!!
Leggett and Jones, are honest people who know what they're doing. They've never tried to upsell me once and always, have been reasonable, and honest.
I have recommended them many times and will continue to recommend them...
JS
JOHN S.
Newport News, VA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Always professional honest service.
Always professional honest service. And fast.
DF
DEBBIE F.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Car Check up
My car needed an oil change and 120000 mile check up. Kim kept me informed of the work needed and timeframe to complete the work. Now my cer is running smoothly.
VW
VERNEETA W.
Williamsburg, VA
Lexus RX 300 Luxury SUV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Excellent Service as always!!!
I have always benefited from the care and premier service that Legett and Jones continues to provide to me and my family! I am so fortunate to benefit from their business!!!!
RB
RICK B.
Newport News, VA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always great service
The only shop I go to
GM
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GLENN M.
Newport News, VA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great service at a fair price !!
Great service at a fair price !
EC
Ellen C.
Williamsburg, VA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Another great experience!
The team always takes great of all of our cars.
DH
DONALD H.
Newport News, VA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Beginning yesterday April the 9th and today the 10th 2025 my wife says her experience was great. My past experience was also great.
My rating of Leggett and Jones is absolute excellence. April 9th through 10th of 2025 was my wife's first experience with Leggett and Jones, she's very pleased with the tire repair that was done. We both are grateful for Kim's and Mike's professionalism, gentleness, sense of urgency to help and integrity. We both look forward to continue allowing them to serve us.
RW
RAY W.
Newport News, VA
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Very good experience
Rapid repair and reasonable pricing! Very happy.
Verified Customer
Newport News, VA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Service
Always great service, courteous and kind.
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