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Rempt Motor Company

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(48 Reviews)
33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
33
Net Promoter Score ®

Business Details

About

Honest accurate auto repair with a "fixed right the first time " attitude. Dependable auto service and maintenance . Honest accurate auto repair with a "fixed right the first time " attitude. Dependable auto service and maintenance .

Categories
European Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(253) 931-0500

Business Hours

Mon
closed
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
3810 Auburn Way N Suite 402 Auburn, WA 98002
Rempt Motor Company's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(48 Reviews)

LS
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Larry S.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/26/2024
0
Labor is way to high at this place
Just think there prices is rather high I called 3 other car places and of them had the same prices for labor, give or take a couple of dollars here or there....but there prices where $300 dollars more then all of the other places....I think this place prices gages at its best...go some place else and save your hard earned money!!!! Uni

AG
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Al G.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2022
10
Excellent Professional Workmanship
When I brought my Mercedes Benz to Rempt Motor Co. I was anxious and didn’t know what to do. The service provided by the specialists there at the shoo was very helpful and they answered my questions and worked with me to find a solution to my vehicle issues. The office staff went above and beyond my expectations to assist me and get me back home after dropping off my vehicle. Zack was super particular to assess the vehicle needs and was able to explain what all needed to be done. I am very happy with the service and will be using these guys in the future!?

EH
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Erika H.
Renton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
10
A true genuine and 5 star auto repair shop
I cannot brag enough about this shop; I’m forever a loyal customer. Zach, the general manager and his team go above and beyond to not only give my car the best service possible, but also work with me to break down payments or price match. I had a light out that was causing my break light to turn on and they replaced it for no extra charge! They also notified me that there was a rat nest under my car and removed it with no issue. I’m so grateful that when anything goes wrong with my car, I can count on and trust this genuine and true auto repair shop to fix it. Thank you Rempt Motor for going above and beyond for your customers and doing it all with such a happy and go getter attitude. You guys are 5 star and forever have my loyalty.

JA
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Jay A.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2020
Great as Always
the best shop I've ever taken a vehicle.
Recommended

CP
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Christy P.
Ravensdale, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2018
Owner hires dishonest mechanics
Never had my car worked on at this shop. But I informed the owner he had a very dishonest person working for him and at first he fired him, so he said. Then I found out he didn’t fire him at all and continues to keep him employed? the mechanic I’m talking about got me for $3000 right after my mom passed and I have a disabled daughter in a wheelchair and we needed our car fixed.
Not Recommended

EL
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Emma L.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
Best in the business
As a repeat customer at Rempt I would like to say Josh and his crew are stellar. Josh explains all issues and options and I have never felt like I'm being taken advantage of. As a female it's important to me to give my car business to a reputable shop ran by someone with good integrity and values. Josh is that someone and I would recommend him to anyone in need of repairs or routine maintenance.
Recommended

AD
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Alan D.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
verified customerVerified Customer
Brought My Lexus Back to Life!
AAA told me I may had totaled my car by apparently jumper-cabling my car incorrectly. I figured Rempt would calm me by saying it was unlikely when I called but they didn't. Like a doctor, I heard my odds and my options. In the end, Rempt fixed it and gave me updates along the way on what they found and what my options were. They are exceptionally professional and don't try to take advantage of my lack of knowledge of car repairs. Thanks SO MUCH Rempt!
Recommended

SR
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Srinivasan R.
Auburn, WA
MINI Cooper
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2016
verified customerVerified Customer
Good professional service
Mr.Rempt is a good professional and he is friendly and straight forward and explained everything in simple understandable way. He also informed me of the cost BEFORE any thing is done on my car. No shocking surprises!!!!
Recommended
Joshua R. from Rempt Motor Company responded on 10/19/2016 08:49 AM

Thank you for coming in . It was my pleasure working with you .


TB
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Ted B.
Auburn, WA
BMW 525i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
verified customerVerified Customer
Very clean professional appearing business with a polite and courtesy crew!
As a repeat satisfied customer, feel that Josh appears to appreciate my business and has completed work to correct
problem on time and under the price quoted. As a retired executive from the after market automotive business, I respect
his ability to run a very complicated business and to make sure the customer is satisfied and values the need to keep his
customers loyal to his business!
Recommended
Joshua R. from Rempt Motor Company responded on 09/23/2016 01:33 PM

It's always a pleasure working with you Ted. Thanks for giving us the chance to earn your business!


PO
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Peter O.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2016
verified customerVerified Customer
auto service
timely communication. Clearly stated and realistic expectations.
Recommended
Joshua R. from Rempt Motor Company responded on 09/08/2016 08:43 AM

I'm glad we were able to get you back on the road . Thank you for giving us a chance to earn your business .


FE
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Fran E.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2016
verified customerVerified Customer
Great job on my gti
My car needed a lot of work and rempt performed the work quickly and did an amazing job. My GTI is fun to drive again!
Recommended
Joshua R. from Rempt Motor Company responded on 09/08/2016 08:37 AM

It was great working with you Fran!


LM
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Lorena M.
Puyallup, WA
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2016
verified customerVerified Customer
They have great customer service!
Josh and his team provide wonderful customer service! They explain what needs to be done and are done in a timely manner! I highly recommend them!
Recommended
Joshua R. from Rempt Motor Company responded on 08/30/2016 08:32 AM

Thank you!


PG
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Peter G.
Puyallup, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/14/2016
verified customerVerified Customer
Reasonalbe price and near my home
I would.
Recommended
Joshua R. from Rempt Motor Company responded on 08/30/2016 08:28 AM

Thank you for coming in. It was a pleasure serving you.


JJ
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Jim J.
Peyton, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2016
verified customerVerified Customer
Great People, Great Service
I bought a 2003 XC70 from my buddy who had it serviced at Rempt. He always had good things to say about them. Fast forward 4 years and I was headed back to Seattle for vacation and the XC needed some work. I gave Josh a call and made an appointment to leave the car while we were gone. The service was completed on time and Josh recommended a few other things that needed to be fixed which we had him do. They offered to open up on Saturday for us to pick up our car, we still were not back yet from vacation, but my parents were able to head down and pick it up. They too had great things to say about Rempt. I sure wish that Josh and his crew were not 4 states away! Highly recommend Josh and the crew at Rempt!
Recommended
Joshua R. from Rempt Motor Company responded on 08/30/2016 08:31 AM

Thanks for the great review Jim! It was really great meeting you and your parents too.


DA
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Debbie A.
Auburn, WA
BMW 328i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2016
verified customerVerified Customer
BMW Service
Very pleased with the service and professionalism of Lori? as well as Devin. You have a new customer that will always bring their car to you.
Recommended
Joshua R. from Rempt Motor Company responded on 07/13/2016 09:00 AM

Thanks for the great feed back . It was a pleasure serving you !


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