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Personalized Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(133 Reviews)
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Score Details

5 stars
92%
4 stars
5%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Our Mission is to be a leading boutique independent European luxury and sports car full service provider.
Total Customer Satisfaction is our driving principle. Our job is to fix your problem, not add to it.

​

Integrity, Transparency, and Honesty are our core values. Our goal is to grow through existing customer referral and Our Mission is to be a leading boutique independent European luxury and sports car full service provider.
Total Customer Satisfaction is our driving principle. Our job is to fix your problem, not add to it.

​

Integrity, Transparency, and Honesty are our core values. Our goal is to grow through existing customer referral and have our customers come back to us for all their future needs. We do not look at you as a onetime opportunity. We will not “up sell.” ...more

Categories
Auto Maintenance, Transmission Repair, Oil Change
Contact
(408) 453-1010
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1394 N 4th St A San Jose, CA 95112-4713
Get Directions
Personalized Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(133 Reviews)
Write a Review
Recent Reviews
BJ
Brian J.
California
Volvo S80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019
verified customerVerified Customer
Category: Service
Brian said everything worked out fine with the service provided by this business. He said they helped out a great deal. He added he was in and out.
Recommended
WD
gravatar
WILLIAM B. D.
Oxnard, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
verified customerVerified Customer
Dependable
Been going here for about 7 years. Two Mercedes I have owned get service here. Plain and simple. They know what there doing. Never go back for any after the fact issues. Done right the first time.
Recommended
BM
Bijan M.
California
Audi S4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2019
verified customerVerified Customer
Category: Service
Bijan said the service was punctual and efficient.
Recommended
YM
Yvonne M.
Los Altos, CA
Mercedes-Benz CLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
verified customerVerified Customer
Category: Service
Yvonne said the staff are great, efficient and take care of the vehicle. They are perfect..
Recommended
LL
gravatar
LESLIE L.
San Jose, CA
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2019
verified customerVerified Customer
Great Place
Great service, but most important is honest people at Personalized Auto Care. I've been going there for over 30 years with my last 3 European cars, Never any strange situations, just straight honest workmanship
Recommended
Darius G. from Personalized Auto Care responded on 06/27/2019 09:15 AM

Leslie,
Thank you for the kind words.   We appreciate it.

EV
Eric V.
California
Mercedes-Benz 420SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
verified customerVerified Customer
Category: Service
Eric said the staff was honest and did great work. The amazing service was very affordable.
Recommended
DA
David A.
California
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2019
verified customerVerified Customer
Category: Service
David said that the staff was excellent and customer service was 100 percent. He stated that the work was phenomenally completed.
Recommended
MS
gravatar
MARGARET S.
San Jose, CA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
verified customerVerified Customer
Customers Service
I highly recommend to my family and friends to bring there Mercedes to PAC .no one has ever left unhappy.
Thank you for great customer service.
Recommended
BM
Bijan M.
California
Audi S4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
verified customerVerified Customer
Category: Service
Bijan said they seemed to be honest and help out customers.
Recommended
BG
bob G.
Santa Clara, CA
Mercedes-Benz CLS-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
verified customerVerified Customer
Category: Service
Bob said the staff did exactly what he asked right on schedule.
Recommended
CC
Cj C.
California
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
verified customerVerified Customer
Category: Service
Spoke with Catherine. She said this business called her to keep her informed. They talked to her. They were nice and honest. They were very good.
Recommended
JS
Jim S.
San Jose, CA
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2019
verified customerVerified Customer
Category: Service
Jim said the staff are terrific and are just so friendly, courteous and pleasant to work with. He loves the service that he gets there, and is super happy with them.
Recommended
MH
Manish H.
California
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
verified customerVerified Customer
Category: Service
Manish said the service was a good experience. The staff was informative and trustworthy.
Recommended
TY
gravatar
TARO/AYAKO Y.
San Jose, CA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
verified customerVerified Customer
1994MBZE320
It's been a great service they provided and a great proficient customer care. I love it. The car has a great performance I drive.
Recommended
JY
Jingying Y.
Sunnyvale, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2019
verified customerVerified Customer
Category: Service
Jingying said it was a smooth transaction and service.
Recommended
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