Business Solutions
SureCritic / Auto Repair / Bay City Automotive
business image

Bay City Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(39 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Auto Repair, Repair Shop, Auto Maintenance
Contact
(510) 509-4066
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
75 Minnis Circle Milpitas, CA 95035
Get Directions
Bay City Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(39 Reviews)
Write a Review
Recent Reviews
VB
Vijay B.
California
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Honest and upfront
Honest and reliable auto service, I highly recommend Bay City automotive. They clearly explained the issues with my Honda Odyssey and their repairs were dependable. I trust them with my car.
SU
Sid U.
California
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Sid said they are very transparent.
Recommended
RM
Rosie M.
Milpitas, CA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Rosie said Alex is great. The service was quick, reasonable and great.
Recommended
LL
Lyle L.
California
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Lyle said they put in great effort to try to find the diagnosis of what was ailing his vehicle. It was not easy to find and he wanted to let Chris know he appreciated the effort and if there are any issues, he'll be back to see him.
Recommended
JS
Jonathan S.
California
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Service
Jonathan said they were nice, helpful, and they took care of him.
Recommended
UD
Uday D.
Milpitas, CA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Uday said they did a great job, business keeps customer updated with the service and doesn't do what isn't needed.
Recommended
BM
Bill m.
California
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Oil change
Had an 8am appointment today for an oil change. Kris very prompt and started the work right on time. 40 minutes later car was ready. He checked a spark plug. Okay for now but something to look at with next oil change.
RT
Rita T.
California
Acura RSX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Rita said she had no problems and they were very helpful.
Recommended
GK
George K.
California
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
George said that they were very friendly and honest, staff was very knowledgeable about the vehicle and what was wrong.
Recommended
JG
Jeremy G.
California
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Jeremy said he received great customer service, the pricing was great, and it was a great overall experience.
Recommended
MK
mark k.
California
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Good job 👍 on
Job has been done correctly.
AG
Anthony G.
California
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Anthony said the people were very personable, very genuine, honest.
Recommended
AM
Arun M.
California
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Arun said it was very convenient for him, he took it, it was done and they did a great job. He picked it up and he had already recommended them.
Recommended
DP
Daniel P.
Milpitas, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
Category: Service
Daniel said they are very flexible, good communication and a good price.
Recommended
KW
gravatar
Kathry W.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Very friendly
Everyone was friendly and very helpfull they got me transportation back to my home while my car was being worked on thank you so much
Displaying Review 1 - 15 of 39 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.