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Orient Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(294 Reviews)
96
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Score Details

5 stars
98%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Orient Auto Service is an old-fashioned, family owned and operated business. We try very hard to retain the old values that made businesses succeed in the past: personal services, integrity, pride and a commitment to quality. We have combined these values with the finest and most modern automotive service equipment available today, as Orient Auto Service is an old-fashioned, family owned and operated business. We try very hard to retain the old values that made businesses succeed in the past: personal services, integrity, pride and a commitment to quality. We have combined these values with the finest and most modern automotive service equipment available today, as well as with a continuing involvement in training and technical education in all facets of our profession.

We now service and repair all makes and models of Japanese cars and trucks (Subaru, Toyota, Lexus, Nissan, Infiniti and Mazda) as well as a few Korean vehicles such as Hyundai and Kia. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(503) 667-3900
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1550 SE Orient Dr Gresham, OR 97080-7226
Get Directions

Affiliations

Orient Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(294 Reviews)
Write a Review
Recent Reviews
JT
gravatar
Julie T.
Gresham, OR
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2023
verified customerVerified Customer
10
Automotive repair and maintenance
Found Orient Auto Service and have been 100% pleased with service. They provide comprehensive assessments and their work and attention to detail is spot on. I find them to be efficient, cost effective and trustworthy. Thank you to Doona and her team!
Donna W., Owner from Orient Auto Service responded on 03/28/2023 04:10 PM

Thank you for the lovely review.  As always, we appreciate your business.

Donna Wallace | Owner
ORIENT AUTO SERVICE
SH
Susan H.
Gresham, OR
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2023
verified customerVerified Customer
10
DEQ inspection
The staff member who helped me out was very friendly and helpful! I will definitely go back there anytime!
Donna W., Owner from Orient Auto Service responded on 03/28/2023 04:08 PM

Thank you for taking the time to write a review.  I'm so happy to hear you had a pleasant experience at Orient Auto Service.

Donna Wallace | Owner
ORIENT AUTO SERVICE
Verified Customer
Gresham, OR
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2023
verified customerVerified Customer
10
Best mechanic(s) in town.
Great customer service, professional, clean and neat shop. My second time here and I want go anywhere else. If I wasn’t doing maintenance/service myself I would do it all here. Very honest people.
Thank you!
Donna W., Owner from Orient Auto Service responded on 03/28/2023 04:10 PM

Thank you for the 5-star review!  We appreciate your business.

Donna Wallace | Owner
ORIENT AUTO SERVICE
JP
gravatar
Jeffrey & Sarah P.
Gresham, OR
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2023
verified customerVerified Customer
10
Sarah p
Orient auto gives exceptional service everytime. They are always honest and I appreciate that!
Donna W., Owner from Orient Auto Service responded on 03/28/2023 04:09 PM

We appreciate your business!  Thank you so much for the 5-star review.

Donna Wallace | Owner
ORIENT AUTO SERVICE
Verified Customer
Gresham, OR
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2023
verified customerVerified Customer
10
check engine light came on.
The shop was quick in diagnosing the check engine light, & getting back to us. Thank you!!
Donna W., Owner from Orient Auto Service responded on 02/13/2023 09:06 AM

Thank you for the 5-star review. 

Donna Wallace | Owner
ORIENT AUTO SERVICE
TM
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Terry (Charles) M.
Gresham, OR
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2023
verified customerVerified Customer
10
Bringing in our other car.
Second car in the last couple of months. Outstanding service on both. Excellent communications. Quality work at a competitive price.
Donna W., Owner from Orient Auto Service responded on 02/13/2023 09:06 AM

Thank you so much Terry!  We appreciate your business.

Donna Wallace | Owner
ORIENT AUTO SERVICE
MG
gravatar
Martin G.
Gresham, OR
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2023
verified customerVerified Customer
10
First time visiting this repair shop
They were extremely pleasant and contacted me in regards to what needed to be done so I didn't have to guess. At no point in the whole process of fixing my car did I feel like Orient Auto Service was trying to take advantage of me.
Donna W., Owner from Orient Auto Service responded on 02/13/2023 09:05 AM

Thank you for taking the time to write a review.  We always treat customers how we'd like to be treated ourselves.  I'm happy we were able to make the repairs on the Mazda. We appreciate your business.

Donna Wallace | Owner
ORIENT AUTO SERVICE
RH
gravatar
Robert H.
Gresham, OR
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2023
verified customerVerified Customer
10
they do a great job telling you what you need.
always professional and friendly.
Donna W., Owner from Orient Auto Service responded on 02/10/2023 06:38 AM

Thank you for the 5 stars!  We appreciate your business.

Donna Wallace | Owner
ORIENT AUTO SERVICE
PA
gravatar
Pasi A.
Gresham, OR
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2023
verified customerVerified Customer
10
People you can depend on.
Orient auto helped us when we desperately need the help, I cannot thank them and their team enough. Thank you for stepping in when no one else would, really appreciate you guys.
Donna W., Owner from Orient Auto Service responded on 02/10/2023 06:38 AM

Thank you Pasi.  I really appreciate you taking the time to write a great review.  I'm glad we were able to help you out after your Kia was stolen and in need of repairs.

Donna Wallace | Owner
ORIENT AUTO SERVICE
Verified Customer
Gresham, OR
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2023
verified customerVerified Customer
10
Great Service
Team did an exemplary job of providing accurate quotes and keeping me updated throughout the repair process.
Donna W., Owner from Orient Auto Service responded on 02/09/2023 07:30 AM

Thank you for the great review!

Donna Wallace | Owner
ORIENT AUTO SERVICE
JF
gravatar
Jessica F.
Gresham, OR
Lexus IS 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2023
verified customerVerified Customer
10
I love taking my car here
I always feel safe bringing my car here. And always recommend them to all my friends and family. They do a great job and more than I ever expect
Donna W., Owner from Orient Auto Service responded on 02/09/2023 07:31 AM

Thank you for taking the time to write a review and giving us 5 stars!

Donna Wallace | Owner
ORIENT AUTO SERVICE
Verified Customer
Gresham, OR
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2023
verified customerVerified Customer
10
Always professional and friendly
Reliable professional cost effective….
Donna W., Owner from Orient Auto Service responded on 02/09/2023 07:31 AM

Thank you

Donna Wallace | Owner
ORIENT AUTO SERVICE
DP
Dean P.
Boring, OR
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2023
verified customerVerified Customer
10
Oil change and complete checkup of brakes and anything else that maybe needed
Great service. Very professional and helpful. I’m always happy with the work done
Donna W., Owner from Orient Auto Service responded on 02/09/2023 07:32 AM

Thank you for writing us a 5 star review. We appreciate your business.

Donna Wallace | Owner
ORIENT AUTO SERVICE
TM
gravatar
Terry (Charles) M.
Gresham, OR
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2023
verified customerVerified Customer
10
Excellent Service
Good work and an easy trouble free customer experience.
Donna W., Owner from Orient Auto Service responded on 02/09/2023 07:42 AM

Thank you for the 5 star review.  We appreciate your business.

Donna Wallace | Owner
ORIENT AUTO SERVICE
Verified Customer
Gresham, OR
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2023
verified customerVerified Customer
9
Instant trust
We instantly felt the professionalism, appreciate the expertise and fast turnaround.
Donna W., Owner from Orient Auto Service responded on 02/09/2023 07:42 AM

Thank you for the wonderful review.  I'm so happy to hear your experience was great.

Donna Wallace | Owner
ORIENT AUTO SERVICE
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