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Referral Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(373 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

In our nearly 30 years in the business of automotive repair, we've seen every vehicle and problem imaginable come through our doors. We likely know your car better than you do. Why not trust proven experts with the repairs your vehicle needs? Come by our shop and check out our prices. There are certain kinds of service that money can't In our nearly 30 years in the business of automotive repair, we've seen every vehicle and problem imaginable come through our doors. We likely know your car better than you do. Why not trust proven experts with the repairs your vehicle needs? Come by our shop and check out our prices. There are certain kinds of service that money can't buy; we know the priceless nature of our extensive experience, and it's all there at rates affordable for you. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(503) 667-4335

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
964 N E Cleveland Ave. Gresham, OR 97030
Referral Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(373 Reviews)

TM
TRACY M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent service
Emissions problem light was on and they
Very quickly diagnosed the problem.
Fixed it quickly and reasonably. Will definitely call them again. Fast and friendly too!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Referral Automotive
Top notch service. Repair done quickly and good communication. Will definitely be a returning customer and would highly recommend this company .
Kim B. from Referral Automotive responded on 04/21/2025 08:37 AM

Thank you, Rick for the positive feedback.  We appreciate you and your business.  We hope to be of service in the future.


JW
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JOYLYNN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
9
Service experience on my 2007 GMC Denali
We always have excellent work done at Referral. We have been using this company since the 80's when Joey's dad was running the business. Now Joey runs the business and does an excellent job. Will always recommend them to my friends.
Kim B. from Referral Automotive responded on 04/17/2025 09:03 AM

Thanks so much Joylynn for the fantastic feedback.  We appreciate you and your continued loyalty to Referral.  It has always our pleasure to be of service to you over these past several years.  We look forward to seeing you in the future.


NK
NEIL K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Motor jumps, brakes click, stocks bounce.
Joey immediately diagnosed the EGR valve was stuck open. Aaron replaced the EGR valve so the motor runs smooth, does not jump. The brakes don't click anymore and the stocks don't bounce. All repairs in less than a day.
Kim B. from Referral Automotive responded on 04/10/2025 09:22 AM

Thank you Neil for the positive feedback.  Joey and Aaron always do their best toget you back on the road in a timely manner.  We appreciate you ,and your loyalty to our business. Thanks for your continued support.


SH
STEVE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent customer service
Very quick and sufficient honest always on time highly recommended
Kim B. from Referral Automotive responded on 04/10/2025 09:18 AM

Thank you, Steve for the positive feedback.  We appreciate you and your business, and hope to be of service in the future.


JE
JESTINA E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Always the best going on 5 years w/ them!
Affordable, reliable and trustworthy.
Kim B. from Referral Automotive responded on 03/28/2025 09:51 AM

Thank you, Jestina.  We really appreciate the positive feedback.  It's important to us that our customers are satified with the work we provide.  We look forward to being of service in the future.


LS
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Larry S.
Stevenson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Service review
Very good shop very knowledgeable, timely very pleasant to work with will be making appointment for another car to bring in thank you for the service
Kim B. from Referral Automotive responded on 03/26/2025 08:31 AM

Thanks Larry.  Hope to see you again soon.


BM
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BARBARA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Repaurs
Servise great and fast
Kim B. from Referral Automotive responded on 03/25/2025 08:26 AM

Thank you, Barbara for the positive feedback.  We were happy to have been of service for your 87K checkup.  We look forward to you trusting us with any future repairs.  Thank you.


LS
LARRY S.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Good service
Very knowledgeable, timely, helpful first time at this shop and am planning to bring another car in for some work
Kim B. from Referral Automotive responded on 03/25/2025 08:22 AM

Thank you, Larry for the positive feedback.  We appreciate you and your business.  We look forward to being of service in the future.


MS
MICHELE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Excellent service, they went the extra mile.
They addressed my concerns quickly and got me in for service right away. The price they quoted was exactly what I paid. They even went the extra mile to point out other problems another shop hadn't noticed before. All staff was friendly, knowledgeable and addressed safety concerns about my vehicle. Will continue my business with these folks!
Kim B. from Referral Automotive responded on 03/25/2025 08:19 AM

Thank you, Michelle for the positive review.  We appreciate you and your business, and hope to be of service in the future. 


MB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
The best shop around.
Took care of our Honda Accord in a timely and budget friendly manner.
Kim B. from Referral Automotive responded on 03/20/2025 11:00 AM

Thank you, Mark for the positive feedback.  We appreciate you and your continued business.  We hope to be of service in the future.


RH
RON H.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2025
verified customerVerified Customer
9
Thanks
Awesome service. Appreciate that they are willing to work with the customer. Family atmosphere is a plus.
Kim B. from Referral Automotive responded on 03/17/2025 10:28 AM

Thank you, Ron for the positive feedback.  We appreciate you and your business and hope to be of service in the future.


RS
ROBERT S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Happy customer
I have take my vehicles to Referral Auto for a long time now. I won't go anywhere else. They're honest and they care.
Kim B. from Referral Automotive responded on 03/17/2025 10:37 AM

Thank you, Robert for the positive feedback.  We appreciate you and your business and hope that we can continue to be of service in the future.


AB
ANTHONY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Quick and Pain-free
Amazing work done here. Never been a bad experience, even for people I refer there. The OBD scan tool they use pinpoints everything for them to get the job done and out on the road.

Longest wait time I’ve had to wait was maybe 3 hours for them to get the part and maybe an hour after that.

They have everything! I’ve had anything from tire rotations, alignments, brakes, to plugged solenoids.

Fun people to talk to and get to know. 100% trust them if I ever need something major done.
Kim B. from Referral Automotive responded on 03/07/2025 11:50 AM

Thank you, Anthony for the positive feedback.  We appreciate you and your continued business.  We hope to be of servicie again in the future.


SP
SHAUNA P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great service
I came in for a second opinion. A previous mechanic told me the head gasket was bad. Joey figured out it was a water pump that was spewing antifreeze into the engine compartment. He fixed it in a day and saved me a ton of money
Kim B. from Referral Automotive responded on 03/07/2025 11:13 AM

Thank you, Shauna for the positive feedback.  We appreciate you and your business, and hope that we will be able to be of service again in the future.


Displaying Review 1 - 15 of 373 in total
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