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Kingstowne Motorcars

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(67 Reviews)
56
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Score Details

5 stars
91%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
56
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(571) 379-7330
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10439 Nokesville Rd Manassas, VA 20110
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Kingstowne Motorcars' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(67 Reviews)
Write a Review
Recent Reviews
TF
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Talha F.
Woodbridge, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/22/2023
0
Sold me a bad car
Do not buy cars from this dealership. They scammed me by selling a car with frame damage that they never mentioned at the point of sale and on top of that, charged me over the market price of the car which is just petty. When I asked if I can trade my car back in due this issue, they offered me $10,000 less for what I bought the car for 4 months ago and I only drove it 2000 miles.They are thieves and I'm seeking legal prosecution. Now I'm stuck with car that has an engine light on constantly and I can't sell it anywhere near the price I bought it for. STAY AWAY FROM THIS DEALERSHIP.
4
TF
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Talha f.
Woodbridge, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/20/2023
0
Scammer and thieves
Do not buy cars from this dealership. They scammed me by selling a car with frame damage that they never mentioned at the point of sale and on top of that, charged me over the market price of the car which is just petty. When I asked if I can trade my car back in due this issue, they offered me $10,000 less for what I bought the car for 4 months ago and I only drove it 2000 miles.They are thieves and I'm seeking legal prosecution. Now I'm stuck with car that has an engine light on constantly and I can't sell it anywhere near the price I bought it for. STAY AWAY FROM THIS DEALERSHIP.
AK
Artum K.
Clifton, VA
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
Category: Service
Artum said nice area to sit down, they treated him really well, very accommodating. The business was.clean, he was able to work while getting oil changed that got done in an hour and some change.
Recommended
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:10 PM

Thank you Artum for the positive feedback! We are glad to hear our business meets your expectations of cleanliness. -Kingstowne Service Center

AG
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ADNAN G.
Nokesville, VA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
10
Professional Service
The professional service staff provided exceptional service and was able to beat the price from local competitors. Excellent job overall!
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:11 PM

We appreciate your kind words, thank you for choosing us Adnan! Here at Kingstowne Service Center we take pride in providing fair prices and incredible service. We look forward to seeing you in the future! -Kingstowne Service Center

JR
James R.
Virginia
Mercedes-Benz ML350
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2022
verified customerVerified Customer
Category: Service
James said everything was good.
Recommended
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:12 PM

Thank you, James! We are grateful for your business and hope to see you soon! -Kingstowne Service Center

RS
Rezai S.
Manassas, VA
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2022
verified customerVerified Customer
Category: Service
Rezai said that they have great service.
Recommended
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:14 PM

Thank you Rezai, we appreciate you and your wonderful feedback! -Kingstowne Service Center

JB
Jamileh B.
Gaithersburg, MD
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
verified customerVerified Customer
Category: Service
Jamileh said that she was very happy with the service.
Recommended
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:15 PM

Hi Jamileh, thank you for sharing your feedback with us! Glad we were able to put a smile on your face. Please come back and visit us soon! -Kingstowne Service Center

GA
Gloria A.
Lorton, VA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customerVerified Customer
Category: Service
Gloria said the customer service and the service itself are very nice.
Recommended
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:15 PM

Thank you Gloria, we strive to provide nothing but the best! -Kingstowne Service Center

DA
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DANIEL A.
Nokesville, VA
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
verified customerVerified Customer
10
Awesome
These guys know what service is all about. They take care of your car from head to toe without missing a beat. They also use the highest quality materials. Since I started taking my cars there, I have not had one single issue or complaints. I'd recommend everyone to take their cars over there! Even though all of them are like handpicked, I'd thank Michael, the manager who personally interfaces with the customers, and also Juan. They are just amazing! Do not go anywhere else. I have gone to most of the big names over the years and you cannot imagine the trauma I've had to go through.
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:17 PM

Daniel, we truly appreciate your support and loyalty. It is experiences like this that shows our dedications to building strong relationships with our customers. Thank you for your continued support, we look forward to your next visit with us. -Kingstowne Service Center

TT
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TODD T.
Haymarket, VA
Land Rover Range Rover Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2022
verified customerVerified Customer
10
Outstanding Service!!!!
The Team, Michael and Juan in the service department are Amazing. Exceptional service from start to finish.
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:18 PM

Thank you Todd for the positive feedback! We are glad to add another happy customer to the list, hope to see you soon! -Kingstowne Service Center

BG
Blanca G.
Kensington, MD
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
verified customerVerified Customer
Category: Service
Blanca said she was very pleased with her service and added that Juan M went above and beyond to help her. She added that he truly made the experience for her and he went beyond her expectations.
Recommended
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:20 PM

We are so happy to hear you enjoyed your time here at Kingstowne Service Center, thank you so much for the kind words Blanca. -Kingstowne Service Center

TT
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TODD T.
Haymarket, VA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
10
Juan, Michael and the entire Service Team at Kingstowne Motors do an Amazing job!!
The service at Kingstowne Motorcars is second to none. They provide exceptional customers service, and always work diligently to provide the customer with the best service possible.
The Team at K. from Kingstowne Motorcars responded on 03/11/2022 02:21 PM

Todd, your supportive feedback motivates us to continue going above and beyond for our customers. Thank you again for sharing your experience with others, we look forward to your next visit with us. -Kingstowne Service Center

BR
Bryan R.
Bristow, VA
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
Category: Service
Bryan said Juan was very helpful and knowledgeable.
Recommended
NW
Nicholas W.
Manassas, VA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
Category: Service
Nicholas said the service went really smooth and the staff made sure everything functioned properly. They worked with him on the price.
Recommended
ML
Michael L.
Manassas, VA
Hyundai Elantra Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
Category: Service
Michael said they were very knowledgeable.
Recommended
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