Bryan's Automotive

Thank you Mark!!  We sincerely appreciate your positive feedback regarding your experiences with Bryan's Automotive. It is gratifying to know that you rely on our services for the scheduled maintenance of all your vehicles. Our team takes great pride in ensuring that the work is performed accurately and efficiently, as well as in providing a commendable standard of customer service. Your recommendation means a great deal to us, and we look forward to continuing to serve your automotive needs! 🚗✨

Thank you Bill!!  We appreciate your detailed feedback regarding your recent experience with your 2014 Tahoe at Bryan's Automotive. Thank you for trusting us to diagnose and address the problem promptly. Our team, particularly Josh, is dedicated to ensuring that our customers' vehicles are serviced efficiently, and it is gratifying to know that we were able to resolve the liftgate issue swiftly without any unnecessary complications. Your acknowledgment of our customer service standards is greatly valued, as we strive to make exceptional service the norm.  🚗🔧

Thank you Klaus!  We sincerely appreciate your positive feedback regarding your experience with our team. It is our aim to provide efficient and knowledgeable service, and it brings us great satisfaction to know that our staff met your expectations. We are committed to maintaining the highest standards in customer care and are continually striving to enhance our services. 🚗✨ Thank you for choosing Bryan’s Automotive, and we look forward to serving you in the future!

Thank you Bob, we appreciate your feedback regarding your recent experience with our service! It is our priority to keep our customers informed throughout the repair process, and we are glad to hear that you felt well-informed about the issues and costs involved. As a veteran-owned business, we are pleased that you were able to benefit from our military discount. It is important to us to show our appreciation to those who have served. Your recommendation means a great deal, and it motivates us to continue delivering high-quality service. 😊

Thank you Ted, we appreciate your positive feedback regarding our service! It is always rewarding to know that our efforts to provide high-quality assistance are recognized. Your satisfaction is of utmost importance to us, and we remain committed to maintaining the high standards you have come to expect.  🚗✨

We appreciate your feedback Walter and are pleased to hear that you received great service during your visit! Your satisfaction is important to us, and we strive to provide the best experience for all our customers. If you have any further comments or suggestions, please do not hesitate to share. 😊

Thank you Blake, we appreciate your positive feedback regarding your recent experience with our services! It is good to hear that our team was able to provide prompt and professional assistance while addressing your vehicle issue. The shuttle service is designed to ensure convenience for our customers, and we are glad it met your needs. Your satisfaction is important to us, and we are committed to maintaining high standards in our service. Thank you for choosing Bryan's Automotive! 🚗✨

We appreciate your feedback regarding your recent experience with our service. It is gratifying to know that your issues were resolved efficiently and that our team took the time to explain the condition of your vehicle thoroughly. 🛠️ Our goal is to provide transparent and effective solutions to all our customers, and your positive remarks affirm our commitment to this standard.  Your satisfaction is paramount to us! 🚗

Hi Julian,
Thank you for taking the time to share your experience with us. We’re glad to hear that you found our customer service satisfactory and appreciated the effort our team put into working on your vehicle.

To clarify, your car was not at our shop for a month. You towed your car to our shop on March 20th, and your appointment took place on March 24th. After completing the clutch job and test driving the vehicle, our technician discovered that the rear passenger-side lower control arm had been damaged during the towing process. As a result, additional time was required to repair the control arm and perform an alignment to resolve the issue. You picked up the vehicle on April 3rd.

Regarding the front bumper, we want to emphasize that it is unrelated to a clutch job. When your vehicle arrived, it was not properly secured on the tow dolly you rented. This caused shifting and binding while your friend attempted to back it up. I personally observed the front bumper shifting and bottoming out during this process. You even joked with your friend about him being responsible for the bumper’s damage. Based on this, I am confident the damage you’re referring to did not occur at our shop.

We value transparency and accuracy and are always open to addressing concerns. However, we kindly ask that any feedback reflects an accurate account of your experience. Wishing you the best with your future repairs.

Your feedback is greatly appreciated, as we are committed to offering transparent and fair pricing for all our services. During the free assessment, our technician noted that the broken spark plug extraction presented a risk of potentially damaging the cylinder head due to the severity of the break. Based on past experiences, extractions of this nature often lead to such damage. Wishing you the best in your future automotive repairs. 

Thank you for sharing your experience with us.

Thank you Mark, you have been a pleasure to work with!  We appreciate your positive feedback regarding the service you received at Bryan's Automotive. It is gratifying to know that our team effectively identified and addressed the necessary repairs on your Chevy van in a timely manner. Our commitment to delivering high-quality service is paramount, and it is reassuring to hear that you experienced our friendly and professional customer service. Moreover, we strive to offer reasonable prices without compromising quality. Your recommendation means a great deal to us, and we look forward to continuing to meet your automotive needs. Thank you for choosing Bryan’s Automotive! 🌟🚗

Thank you for your thoughtful review, Matthew! We're so glad to hear that you found our service commendable overall and appreciated our team's communication about the shuttle delay. While our courtesy shuttle delays are rare, we regret any inconvenience and appreciate your understanding, especially given the circumstances that day. Your insights help us continuously improve and ensure every customer receives the quality experience they deserve. Thank you for taking the time to share your feedback—it means a lot to us! 🌟

Thank you Victoria!! We sincerely appreciate your positive feedback regarding your recent experience with us. It is encouraging to know that our team's kindness and willingness to assist made a positive impact during your visit. 🌟 We strive to provide thorough assessments and ensure that our customers are well-informed about their vehicle’s condition, and we are pleased that you felt supported throughout the process. Your satisfaction is paramount, and we are glad to have met your expectations. Your trust in us is highly valued. 🚗✨

Thank you Bill! We appreciate your feedback and are pleased to hear that the issue with the initial quote was resolved satisfactorily. It is reassuring to know that after 15 years, you continue to value the honesty and reliability of our services. Your continued support is vital to us, and we strive to ensure that every experience meets your expectations. If you have any further concerns or feedback, please do not hesitate to reach out. 😊

Thank you Bobbi! We sincerely appreciate your positive feedback regarding your experiences at Bryan's Automotive. Your acknowledgment of our approachable and personable service is truly valued, as it reflects our commitment to ensuring our customers feel comfortable and informed throughout their automotive maintenance. It is gratifying to know that our efforts in providing clear explanations about the work performed on your Mini Cooper have made a positive impact on your experience. Furthermore, it is our priority to maintain a high standard of service that has allowed us to be a trusted auto shop for many years. We appreciate your confidence in our abilities and look forward to continuing to meet your automotive needs. 😊🚗