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Bastrop Auto Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(899 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

FAMILY OWNED AND OPERATED SINCE 1998!! FAMILY OWNED AND OPERATED SINCE 1998!!

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(512) 303-5244

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
943 A Hwy 71 W Bastrop, TX 78602
Bastrop Auto Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(899 Reviews)

FF
Fernando F.
Cedar Creek, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Fernando said they rode along with him in his vehicle to find out what was wrong with it and then took him into the business to show him what and how they were going to fix the problem. He suggested to keep up the great work.
Recommended

RJ
Reanna J.
Bastrop, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Reanna said been going there a long time, they help her a lot with the vehicle, they are nice and do a good job.
Recommended

DD
Destiny D.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Destiny said she had a good experience at the end and they did fix everything. She originally had tires put on at a different place and they broke the wheel lug nut, and wouldn't fix it. She called this business ahead of time to fix it and let them know she needed her vehicle back by the following week to travel for a business trip. When she got there they said they would only be able to diagnose the issue, but would not be able to fix it right away. They ultimately did make arrangements to fix the vehicle so she could get on the road in time for her business trip the following week.
Recommended

LH
Larry H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Larry said they were honest.
Recommended

CM
Clara M.
Bryan, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
Category: Service
Clara said she was very thankful for their service. Her husband broke down on Christmas Eve and she wasn't able to pick him up until after closing. They stayed there and were very nice to him until she got there. She really appreciated that. When she picked up her husband's vehicle after it was fixed, they did not even charge her storage fee, which she thought was great. They kept in contact and kept her informed about the prices throughout the entire process. She also appreciated the in-depth diagnostic that they did. She would highly recommend them to anyone.
Recommended

KH
Kelley H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Kelley said they had been really good to her and her family. She recommends them.
Recommended

TK
Tiffany K.
Bastrop, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Tiffany said great service. A friend recommended them to her.
Recommended

WI
Will I.
Cedar Creek, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Will said they have the best service in the area.
Recommended

DK
Don K.
Bastrop, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
Category: Service
Don said the business did his service without any advance notice, they took him in and understood that he needed his vehicle back at a certain time, and they exceeded that. Everything went fine and they are exceptionally good.
Recommended

FL
Fredy L.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
Category: Service
Fredy said the salesman gave him critical information on making his decision on a lease and they took good care of him.
Recommended

LB
Lisa B.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2024
verified customerVerified Customer
Category: Service
Lisa said they always get her vehicle fixed.
Recommended

KF
Kyle F.
Del Valle, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2024
verified customerVerified Customer
Category: Service
Kyle said the business had friendly people. He added he likes that they are flexible to customer's calendars.
Recommended

JM
Jose M.
Red Rock, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
Category: Service
Jose said the staff was friendly, the service was speedy, they kept him up to date on things before anything was done, and he is satisfied with the work done.
Recommended

TH
Ted H.
Texas
Acura 3.0CL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
Category: Service
Ted stated that they did good work.
Recommended

ER
gravatar
EMILY R.
Del Valle, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2024
verified customerVerified Customer
10
Great Shop
Was recommended Bastrop Auto Works from Lost Pines & so happy I chose them. They did a full oil change & partial recharge of my ac. Very honest/transparent on price. Very reasonable. Loved their customer service. Recommend A+

Displaying Review 1 - 15 of 899 in total
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