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Cambridge Auto Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(198 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
73
Net Promoter Score ®

Business Details

About

At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible. At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(830) 368-2700

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6410 S I35 Schertz, TX 78132
Cambridge Auto Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(198 Reviews)

RS
Randy S.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Randy said they're good.
Recommended
Terry T. from Cambridge Auto Center responded on 05/02/2025 03:35 PM

We appreciate the straightforward review and are glad you found us good! Sometimes keeping it simple is the best way to go. If there's anything specific you loved about your experience, we'd love to hear it. Thank you for stopping by!


JC
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JODY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Very professional
Had an issue with my GMC and they were spot on with the diagnosis. Also made another recommendation that I had already decided would be good to do but they weren’t pushy about it. Anthony was great!
Terry T. from Cambridge Auto Center responded on 05/02/2025 03:35 PM

We're glad to hear that we hit the nail on the head with your GMC diagnosis! It’s always rewarding to know that our recommendations align with your plans. As for Anthony, we’ll make sure he gets the gold star for being great at what he does. If your GMC needs anything else or just wants to chat about life on the road, you know where to find us. Safe travels out there!


JM
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JOHN M.
Converse, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Always awesome
Every visit is always a good visit, from the time you walk in the door until the time you picked up your vehicle, I always leave knowing that my vehicle was fixed properly.
Terry T. from Cambridge Auto Center responded on 05/02/2025 03:35 PM

We're glad to hear that every visit hits the mark! It's always great when you can walk out the door with a smile and a properly fixed vehicle, rather than scratching your head wondering what just happened. Your satisfaction is what drives us to keep the wheels turning smoothly around here. Looking forward to many more successful visits together!


SC
Scott C.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Scott said he has been going there for a while and they do excellent work.
Recommended
Terry T. from Cambridge Auto Center responded on 05/02/2025 03:35 PM

We appreciate the loyalty and trust you’ve placed in us over the years. It’s always great to hear that our hard work is hitting the mark! If our team had a trophy case, we’d definitely start filling it up for you and others like you. Here’s to more excellent adventures with your vehicle!


GR
Greg R.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Greg said they do a good job and followed up well. He said they had good communication.
Recommended
Terry T. from Cambridge Auto Center responded on 05/02/2025 03:36 PM

We appreciate your feedback and are happy to hear that you felt well informed throughout your visit. Good communication is key in keeping the gears of car care running smoothly. If there’s anything else we can do to keep your vehicle in top shape, just let us know. Here’s to many more smooth rides ahead!


JK
John K.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2025
verified customerVerified Customer
Category: Service
John said he has done business with them for a long time, they always do good work.
Recommended
Terry T. from Cambridge Auto Center responded on 05/02/2025 03:36 PM

We're glad to hear that our long-standing partnership has been a positive one! It's great to know you can always count on us for good work. If you ever have suggestions for how we can bump up that star rating to five, we’re all ears. Here’s to keeping your vehicle running smoothly!


CK
CARL K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Courteous & Professional
I’ve trusted Cambridge with various services on my cars that I didn’t feel like doing or couldn’t do because of technical or mechanical difficulty. They’re friendly about scheduling an appointment OR even welcoming drop-ins with virtually the same turn-around results. They call to confirm appointment & call with updates and completions of service. Their workmanship & communication practices are unsurpassed.
Terry T. from Cambridge Auto Center responded on 05/02/2025 03:36 PM

We appreciate you taking the time to share your experience! It sounds like you've really taken advantage of our services—almost like having your own automotive superhero team at your disposal. We strive for friendly and efficient communication, making sure everyone’s on the same page. Your trust means the world to us! If we could, we’d send a trophy for the best customer, but for now, maybe just a virtual high five will do. Drive safely!


KW
KEITH W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Maintenance
Didn't have an appointment but they got me in and did an excellent job
Terry T. from Cambridge Auto Center responded on 03/24/2025 02:22 PM

We're glad to hear that you had a positive experience with us! It seems like we hit the automotive jackpot by getting you in without an appointment. Our team always strives for excellence, so it's great to know we delivered on our promise. Your vehicle and time are important to us. We're here to keep you rolling!


MP
Mark P.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Mark said his experience was good and they did a good job on the repair.
Recommended
Terry T. from Cambridge Auto Center responded on 03/24/2025 02:22 PM

We appreciate you sharing your positive experience with us. It's always great to hear that our hard work paid off and that the repair met your expectations. We aim to keep things running smoothly—like a well-oiled engine. If you have any car troubles in the future, we're ready to jump back into action!


RN
Robert N.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Robert said everything came out well.
Recommended
Terry T. from Cambridge Auto Center responded on 03/24/2025 02:22 PM

We're glad to hear everything came out well! It looks like we didn't just put the pedal to the metal but also hit all the right notes in your service experience. If you have any more automotive adventures on the horizon, feel free to stop by. Your vehicle will be ready for the journey!


DW
Daryl W.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Daryl said it took a little longer to get things put together than they originally thought. It went from a couple of weeks deal to a 6 week deal. He would recommend them if the person is not in a hurry. He suggested they need to work on their parts department, that seems to be the problem.
Recommended
Terry T. from Cambridge Auto Center responded on 03/24/2025 02:22 PM

We appreciate you taking the time to share your experience. It looks like we might have taken the scenic route this time, rather than the express lane. We understand that a six-week wait can feel more like a marathon than a quick dash, and we appreciate your patience. Your feedback on our parts department is invaluable, and rest assured, we're working on it to speed things up. We're glad to hear you would recommend us, even if someone needs to pack a snack for the wait. Thanks for your insights!


JT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/03/2025
verified customerVerified Customer
5
Payment Services
Was shocked to see the large 3.5% Payment Service Fee for utilizing a debit card, which is the most common method of payment these days.

DF
Darrel F.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Darrel said he had to wait a bit when he got there, they didn't have it done when they said they would.
Recommended

NS
Nita S.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Nita stated they took her in the same day and got her out on the same day. Everything went smooth.
Recommended
Terry T. from Cambridge Auto Center responded on 02/24/2025 12:54 PM

We're always happy to roll out the red carpet for our customers! Getting you in and out on the same day is what we aim for—no one wants to add "waiting for car repairs" to their to-do list. We're glad everything went smoothly. If your vehicle ever needs another pit stop, we'll be here, ready to rev up the service!


LS
Larry S.
New Braunfels, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Larry stated that the business found out what the problem was fast and fixed it fast. He was happy with their services.
Recommended
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