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B & B Auto & Fleet Repair Inc

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(594 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
100
Net Promoter Score ®

Business Details

About

Our family has been living and working in Kitsap for six generations! Our family has been living and working in Kitsap for six generations!

Categories
Auto Repair, Auto Maintenance, Diesel Services
Contact
(360) 377-0682

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
299 National Ave S Bremerton, WA 98312-3679
B & B Auto & Fleet Repair Inc's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(594 Reviews)

JO
Jon O.
Seabeck, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2022
verified customerVerified Customer
Category: Service
Jon said they are a great place to get his vehicle repaired. He said the service manager is awesome to work with.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 09/29/2022 09:24 AM

Great to hear.


JD
gravatar
j a y d.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2022
10
Sometimes you have a "WOW" experience
I was referred to B&B 2 years ago and brought my truck in after being rolled by the Chevy dealer. Fast, quality & integrity based work.
Thank you B&B!
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 09/02/2022 08:49 AM

And all we can say is WOW for your rating.


ML
Marvin L.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2022
verified customerVerified Customer
Category: Service
Marvin stated he would recommend the business for service and chose not to elaborate.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 09/02/2022 08:50 AM

We'd love to know how to imporve upon your rating.


JL
Jerry L.
Bremerton, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/29/2022
verified customerVerified Customer
Category: Service
Spoke with Julie. She said the pricing was a little expensive.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 09/02/2022 08:53 AM

We aren't the most expensive, nor the least. Our shop is full service so we offer more than most while your car is here with us and we have Master Technicians.  These factors may make it look like we are more expensive, but in reality 
we do believe we offer the best service at the best price


JM
Jim M.
Washington
Chevrolet Chevy Express
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/26/2022
verified customerVerified Customer
Category: Service
Jim said the staff at this business had left a cap off the AC unit in his vehicle. He was not upset, he said they did a fine job. There were 2 employees who gave him good service, they explained everything to him, they showed him the parts and explained why they went bad.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/29/2022 03:21 PM

Sorry to hear we missed putting the cap back on.  Glad our staff communicated and you got good service.  


AD
Ainsley D.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2022
verified customerVerified Customer
Category: Service
Ainsley said the staff at this business got her vehicle in for an appointment, the price was good and they got her vehicle completely fixed up.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/18/2022 08:15 AM

Sounds like it went great for all of us.  Thank you for your recommendation.


GS
Gregg S.
Port Orchard, WA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2022
verified customerVerified Customer
Category: Service
Gregg said the service was good.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 08/15/2022 01:46 PM

Thanks Gregg, we're glad you thought so.


GF
George F.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2022
verified customerVerified Customer
Category: Service
George said this was his grandsons vehicle and they did a great job, the quality of work is good and the staff members are great people.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/19/2022 01:56 PM

Thanks for the review!


DM
Donald M.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2022
verified customerVerified Customer
Category: Service
Donald said they did a fine job and he said he appreciated it.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/18/2022 04:10 PM

And we appreciate you Don, thanks.


DM
Daniel M.
Silverdale, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2022
verified customerVerified Customer
Category: Service
Daniel said the staff at this business honored their warranty and the repairs were done free.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/18/2022 04:13 PM

Thank you Dan.  It's never fun for customer or us when something doesn't go quite right.  At least you know we will do our very best to get it taken care of as quickly as possible.


FF
Floyd F.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2022
verified customerVerified Customer
Category: Service
Floyd said this business provides good service and he has never had any problems with them and will continue to use them as his primary source of auto servicing.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/18/2022 04:11 PM

We so appreciate your continued business.  Your loyalty is what makes B&B successful.


DC
gravatar
Deborah C.
Bremerton, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2022
verified customerVerified Customer
10
Tune up
Always a great experience with B & B Truck repair. If you want the job done right then they’re the best!
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/15/2022 08:18 AM

Deborah, thank you for the great review.


HC
Harold C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2022
verified customerVerified Customer
Category: Service
Harold said he did not have an appointment and this business replaced his battery for him.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/15/2022 08:19 AM

Harold, always happy to help with the little things, they matter.


TD
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Tom D.
Bremerton, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2022
verified customerVerified Customer
10
Quality and Timely Service
Family Avalon needed oil service. ONLY go to B&B as they are a small, family-owned business noted for quality service. Squeezed the service need into their schedule and were very cordial in all communications.
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 07/05/2022 08:22 AM

Thank you Tom, good to see you.


JH
Jessica H.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2022
verified customerVerified Customer
Category: Service
Jessica said the service was smooth and her problems were solved.
Recommended
Joel B., Owner from B & B Auto & Fleet Repair Inc responded on 06/16/2022 10:18 AM

Just what we like to hear, thanks Jessica.


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