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Auto Repair Specialists, Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,486 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

About

Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair shop, we back qualifying work through a nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(815) 232-3994

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3358 IL-26 Freeport, IL 61032-9373

Affiliations

ASE
NAPA
Auto Repair Specialists, Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,486 Reviews)

SP
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Sandra P.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Kind and quick service
Everyone was nice and friendly...they did my oil change and didn't try to get me to do more services and charge more money

SE
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Steve & Peg E.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil Change @ Tire Rotation
ARS was accommodating when my schedule changed last minute and got me in same day.
Good job as always.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 07/09/2025 11:13 AM

We are so happy we could accommodate you - thank you for the kind words and 5 stars!!!


KF
Kenneth F.
Freeport, IL
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Satisfied Customer
As always, friendly, clean, knowledgeable, and efficient
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 07/09/2025 11:19 AM

Thanks for the great review and the 5 stars!!!


BR
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Beth R.
German Valley, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent as alwyas
Always friendly and professional and honest
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 07/09/2025 11:19 AM

Thank you for being a loyal customer and for the 5 stars!!!


RS
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Rick & Mary S.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Oil change
Service provided was timely and along with the oil change we received a checkup of other items helped me prevent issues that I might not have seen/heard/noticed till the potential problem became a big problem. Thank you so much for this added review of my vehicle to help me travel safely for me and my family. I trust the mechanics and ARS with my automobiles for the past 30+ years. Keep up the great work.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 06/23/2025 08:09 AM

Thank you so much for the 5 star review and the kinds words! We're so glad to hear that you appreciate our team's hard work. We strive to provide the best service possible to all our customers!!1


RB
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Rich & Sue B.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
They have always done a great job 👍👍👍
They have always done a great job 👍👍👍

SD
Shannon D.
Scales Mound, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Special Business
I was able to get an appointment right away, it was easy to schedule. The staff are always pleasant to work with. My oil/filter exchange was completed faster than expected. I really like the text messaging with the link for my inspection. Only positive responses from me. Thank you!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 06/12/2025 01:22 PM

Thank you for the kind words and for being a loyal customer


AM
Adam M.
Lanark, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
The best
Excellent job with fixing my car same day and in a timely manner
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 06/10/2025 06:39 AM

WOW - thanks for the 5 star review - we appreciate your business!!!


LS
Loren & Tiffany S.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Fantastic work, Fantastic Place, Fantastic People
We love using Auto Repair. We looked for years to find a good mechanic that didn’t gouge us and this is the place. They’re always very helpful and very friendly. We’ve taken 3 of our cars there for repairs over the years and have never disappointed and twice we walked out paying less than quotes for the work. No one ever does that. I can’t recommend them enough.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 06/02/2025 06:43 AM

Thank you so much for your kind words! We really appreciate you taking the time to share your experiences - it means alot to our whole team!!


JW
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Jeff & Carrie W.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Consistent Excellence
Auto Repair Specialists is simply the place to go for all of your vehicle maintenance and service needs. Over the years we’ve had all of our vehicles serviced here and we’ve always had a fantastic experience.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 06/02/2025 06:44 AM

Your feedback makes our day! We strive to provide the best possible experience, and we're happy to see that reflected in your review. Thanks again!


KK
Kim K.
Freeport, IL
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
They were there!
Traveling 1000 miles leaking transmission fluid, they took care of the problem in 1 day!! Great business and great people!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 05/29/2025 02:08 PM

WOW 5 stars!! Thank you so much for your feedback - we appreciate our customers!


DO
David O.
Dayton, OH
Chevrolet Express 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Everything went fine. Thanks!
Everything went fine. Thanks!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 05/23/2025 07:31 AM

Thank you for the 5 star review - we are happy you had a great experience!


SS
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Sandee & Sharon S.
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Getting ready for summer
Took my car in for an oil change, air conditioning and just overall to make sure everything is good and everything will be ready when the heat comes. It is very easy to make my appointment and also had a loaner for the day. When they were done, they called and went over everything.
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 05/20/2025 08:56 AM

Thank you so much for the 5 star review - we appreciate loyal customers like you!!!


ES
Erin S.
Baileyville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Awesome Service!!
All I can say right now is that I talked with Noah and he is awesome!! 😎 I appreciated everything, your great attitudes the most!! Upbeat and kind!! I will take my vehicles back there!! 😄
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 05/19/2025 11:32 AM

We are so glad to hear you had a great experience with Noah - It's fantastic that his upbeat attitude and kindness made such a positive impression. We really appreciate your feedback and the 5 stars! We look forward to seeing you and your vehicle again


Verified Customer
Freeport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Best place around!
This is the only place I trust with my car. They have the most knowledgeable techs. Staff are always kind and the waiting room is wonderful!
Jeremy W., Owner from Auto Repair Specialists, Inc. responded on 05/16/2025 12:22 PM

WOW! 5 Stars! Thanks for taking the time to share your experience and your kind words! We value our customers opinions!

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