Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair Auto Repair Specialists, Inc. is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle. As a Gold-certified NAPA AutoCare Center and approved AAA repair shop, we back qualifying work through a nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider. ...more
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Sarah & Harold, we are sad that we did not meet your expectations on this visit. We had given Sarah a verbal quote of what the repairs would cost. Sarah okayed this price and we were told to make the repairs. In a text quote to Sarah our service writer did miss listing some costs that amounted to less than $100.00, but the final bill was exactly the verbal quote we first gave her. Our labor time was based on the vehicle's age and condition, that's why we give estimates. Labor prices and times are definitely not assigned randomly and are not inflated. We did not overcharge by $500 and the refund we are going to give you is not for overcharging, but out of consideration that you have been a good customer over the years. Again, we are sorry you were not happy with your visit.
Check your bill very carefully, the labor prices and times appear to be assigned randomly and are inflated by nearly 50% at times. No consideration appears to be given to the fair amount of time the job takes, only on how long the job actually takes. Most recent bill was calculated with almost $500.00 dollars overcharged. After much discussion they refunded approximately 50% of the disputed amount.