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Allens Automotive Service Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(632 Reviews)
96
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Trust Allen's Automotive Service, Inc in Metairie for exceptional service backed by more than 80 years combined experience. We provide maintenance and comprehensive repairs on both foreign and domestic vehicles including major engine and transmission replacements.

Whether you're coming in for a routine inspection or a repair service, Trust Allen's Automotive Service, Inc in Metairie for exceptional service backed by more than 80 years combined experience. We provide maintenance and comprehensive repairs on both foreign and domestic vehicles including major engine and transmission replacements.

Whether you're coming in for a routine inspection or a repair service, we promise that you will be completely satisfied with our work. We provide 12-month warranties on parts for your peace of mind. We're committed to providing a stress-free experience to both new and returning customers. Our shop only uses parts from reputable brands to ensure that your vehicle is always ready to drive. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(504) 780-9804
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4725 Utica St Metairie, LA 70006
Get Directions
Allens Automotive Service Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(632 Reviews)
Write a Review
Recent Reviews
CG
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CHRISTINA G.
Metairie, LA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
I love this place, I've been coming to them for years
I love coming to this place mr allen Took care of my every needs from my car.. He treated her right with a tune up and a transmission tune up With a fair price Always get your car done at a reasonable pace in time.
Allen L., Owner from Allens Automotive Service Inc responded on 05/17/2025 05:45 PM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know

BM
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BECKY M.
New Orleans, LA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great Service
Very accommodating and a quick turnaround when possible. Always stands behind service provided.
Allen L., Owner from Allens Automotive Service Inc responded on 05/10/2025 07:16 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know

CS
COOKIE S.
Metairie, LA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great guys... great place.
I love taking my vehicles to Allen's for service & maintenance for past 25-30 years. They do a great job as my vehicles keep on running smoothly plus the guys are really nice & friendly. They know their jobs & are good on explaining what needs to be done.
Allen L., Owner from Allens Automotive Service Inc responded on 05/10/2025 07:15 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know

MH
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MURPHY H.
Metairie, LA
Mazda Tribute
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Mazda Tribute
Always professional and informative. Recommend highly. Serviced my vehicle for 2 1/2 yearsđź‘Ť
Allen L., Owner from Allens Automotive Service Inc responded on 05/10/2025 07:15 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know

FW
FRED W.
Mercedes-Benz G550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Best Mechanic in Town
As always, prompt, professional and courteous! I have been a faithful customer for many years and Allen always knocks it out the park….
Allen L., Owner from Allens Automotive Service Inc responded on 05/06/2025 04:06 PM

Thank you for allowing me in my team to work on your G wagon if there's anything else you need, just let us know

MV
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MARIA V.
New Orleans, LA
Ram ProMaster Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Quick, reliable diagnosis & service
Dennis is always courteous & friendly on the phone, taking down all the information & scheduling quick service. Allen’s mechanics are spot on, they diagnose quickly & get you up and running in a timely manner. Only Allen’s shop is also able to handle our camper van as well.
He & his mechanics have figured out the tricky problems & had us back on our wheels in no time.
Allen L., Owner from Allens Automotive Service Inc responded on 04/30/2025 09:22 PM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know

RH
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RYAN H.
New Orleans, LA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great mechanic
This shop does great work. I've been more than satisfied every time I’ve taken my car in.
Allen L., Owner from Allens Automotive Service Inc responded on 04/27/2025 07:33 AM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know

Verified Customer
Metairie, LA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great service, reasonable prices
Allen’s has been my taking care of my cars maintenance needs for several years. This time it was a stuck window, and creaking noise, in addition to the annual maintenance check. All problems were addressed and resolved timely.
Good job, friendly staff. I would highly recommend
Allen L., Owner from Allens Automotive Service Inc responded on 04/18/2025 12:27 PM

Thank you for allowing me and my team to service your vehicle. If there's anything else that you need, just let us know. Thank you.

ST
Stephen T.
Louisiana
MINI Cooper Countryman
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Stephen said he loves the fact that he helped with the issues on his vehicle, but he didn't appreciate being charged a credit card fee of $37 after paying $1400 in repairs. The business was recommend to him by a friend, they do good work, but the credit card fees are not appreciated.
Not Recommended
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Verified Customer
Metairie, LA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Your technician Jaffet is a great asset to your company.
Allen’s Automotive they do great work.
Allen L., Owner from Allens Automotive Service Inc responded on 04/07/2025 04:01 PM

Thank you for allowing me and my team to service your vehicle. If there's anything else you need just let us know. .

JN
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JASON N.
Kenner, LA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent As Always
My son has a 2016 Jeep Wrangler.
I trust Allen’s Automotive, they even super-cede the Jeep Dealership, to do all the mechanic work.
Says It All …..
Allen L., Owner from Allens Automotive Service Inc responded on 04/07/2025 04:02 PM

Thank you for allowing me and my team service your vehicle if there's anything else you need, just let me know

DO
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DEMETRIAN O.
Westwego, LA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
I’m very comfortable with guys working on my car they are very caring I will always call them up
Very comfortable with guys working on my car Mr Allen knows all of the ends and out of making sure that your car is fixed correctly
Allen L., Owner from Allens Automotive Service Inc responded on 04/07/2025 04:04 PM

Thank you for allowing me and my team to service your vehicle. If there's anything else you need just let me know. Thank you.

MC
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Melinda C.
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
0
Love Allen’s!
Was going to Toyota Dealership for service. I will not be doing that again! Everything about Allen’s will have me heading back to them the next time I need service. Highly recommend!
Allen L., Owner from Allens Automotive Service Inc responded on 04/02/2025 05:37 PM

Thank you for allowing me and my team to service your vehicle. If there is anything else we can do for you please let me know. Thank you.

AC
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Alan C.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Fantastic service, fair price
I brought my Tacoma in after getting two new tires from another garage. The other guys were not able to do the alignment because of damage to ball joints and tie rod. After getting what I thought was an outrageous quote I declined the service and took it to Allen’s for a second opinion. Allen’s did confirm the same work needed to be done but gave me a quote that was almost half of the other guys gave me. I would tell and have told anyone with car trouble to go to Allen’s first.
Allen L., Owner from Allens Automotive Service Inc responded on 04/02/2025 05:38 PM

Thank you for allowing me in my team to service your vehicle. If there is anything else you do need just let me know. Thank you.

VS
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VINCENT S.
Saint Martinville, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
10
Jeep
Not used to a mechanic that actually diagnoses my issue the same day I drop it off. Even less so one that fixes it the same day. These guys dont mess around. Excellent spot.
Allen L., Owner from Allens Automotive Service Inc responded on 04/02/2025 05:40 PM

Thank you for allowing me the opportunity to Service your vehicle if there is anything else you need just let us know. Thank you.

Displaying Review 1 - 15 of 632 in total
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