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Star Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(398 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Star Auto Service is a family owned and operated auto repair facility that has been taking care of the greater New Orleans area for over 50 years. We treat our customers like family while providing unmatched automotive service. Experience the difference by calling on us for all of your auto care needs. Star Auto Service is a family owned and operated auto repair facility that has been taking care of the greater New Orleans area for over 50 years. We treat our customers like family while providing unmatched automotive service. Experience the difference by calling on us for all of your auto care needs.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(504) 837-3655

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3607 Airline Drive Metairie, LA 70001-5803
Star Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(398 Reviews)

JC
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JAMES C.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
reliable service
The service provided is consistently reliable and professional. Repairs are done in a timely manner and the staff keeps you informed of the progress and addresses any concerns the customer may have. If your auto need attention or mechanical repairs, Star Auto is a good choice.

MM
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Monica M.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Outstanding courtesy and honesty
Always receive courtesy service, outstanding workmanship at a great price.

JS
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Jaleal S.
Kenner, LA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Service
Fast service.. Friendly..I was back on the road in no time

ST
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Sharon T.
Harahan, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Excellent Auto Repair Shop
It was a pleasurer working with Star Auto, as we have had many auto shops take advantage of our company repairs giving us ridiculous costs and substandard repair work. Star gives you pics and a video of existing problems and future items that may need to be attended to. It was a pleasure to work with such professionals and they work with you and guide you on the needed repairs.

Verified Customer
New Orleans, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Consistent and excellent service!
I am grateful for Star Auto as they consistently provide excellent service, including customer service! I have had many experiences with auto repair shops, and none have come close in the value they put in you as a customer! This is my go-to shop. Thank you Star Auto!

SH
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Selimma H.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
The best team.
They take care of their customers.

MS
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Marie S.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2024
verified customerVerified Customer
10
Reliable and friendly.
Family owned and great service.

Verified Customer
New Orleans, LA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2024
verified customerVerified Customer
8
Very professional and courteous staff.
Will recommendend to others.

IB
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Ira B.
Kenner, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
great service
Another great automobile service experience wit Frank and Joey from Star auto

JD
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Jeff D.
Gardendale, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Excellent service
Friendly and professional staff. Frank was easy to work with and made sure everything was right. Worked me for an immediate problem without delay. Would highly recommend. Excellent service.

Verified Customer
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
9
Good Service
Good Service

EN
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ERIC N.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Star automotive
Mr Joe, Mrs Mary and Joey,the best in the business hands down. Thanks for everything you do.

KB
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Ken B.
Saint Rose, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
verified customerVerified Customer
10
Ecxellent
Always good service and a pleasure to do business with.

Verified Customer
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2024
verified customerVerified Customer
10
Brake job & overall maintenance assessment
Excellent brake service & tune up. Will return for scheduled maintenance. Superior customer service.

EN
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ERIC N.
Metairie, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
10
Mr Joe,Mrs Mary,Joey and Frank,and rest of the crew are the best in the business hands down,wouldn't bring my vehicles anywhere else.
Great service, thank you star automotive

Displaying Review 1 - 15 of 398 in total
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