Business Solutions
SureCritic / Auto Maintenance / Accurate Auto Service
business image

Accurate Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,368 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993. Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 268-2228
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
400 Chinquapin Round Road Annapolis, MD 21401-4017
Get Directions
Accurate Auto Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,368 Reviews)
Write a Review
Recent Reviews
Verified Customer
Annapolis, MD
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Accurate is the Gold Standard
They’ve been servicing and maintaining our vehicles since 2006 — and their techs are some of the best in the area.
Verified Customer
Annapolis, MD
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Fast and dependable service
Very good at finding the issue and fixing it
BL
gravatar
Brian L.
Crownsville, MD
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent Seu
The Accurate team is always straightforward, clear and honest on the repairs needed on my vehicles. I highly recommend them.
GT
gravatar
Greg T.
Arnold, MD
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Always Great Service!
I have five vehicles, and they service each one of them. I have been a customer since the early 90's. I just had the 90K service done on my Honda Accord. Great job again, the car continues to run great.
CJ
Camilla J.
Annapolis, MD
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Camilla said they're the best, they always are.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 05/09/2025 08:58 AM

Thank you for such a wonderful review. 

Verified Customer
Annapolis, MD
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Outstanding company.
Accurate auto is a wonderful mechanic shop. I took my vehicle for a second opinion-saved me a lot of money. They are great
Lee Z., OWNER from Accurate Auto Service responded on 05/09/2025 08:58 AM

Thank you for such a wonderful review. It is always wonderful to see you and your Highlander!

JI
gravatar
Jay I.
Annapolis, MD
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Nobody Better
Never disappointed, always a very satisfied customer at Accurate
Lee Z., OWNER from Accurate Auto Service responded on 05/09/2025 08:56 AM

Thank you sir! It is always such a pleasure to see you! We hope that you have a fabulous weekend.

SC
gravatar
Susan C.
Crownsville, MD
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Another thumbs up!
I have had a great experience each time I have taken my car to Accurate Auto. They are knowledgeable, friendly, and it isn’t a long wait for appointments. They do a great job keeping the customer informed!
Lee Z., OWNER from Accurate Auto Service responded on 05/09/2025 08:56 AM

Thank you for the wonderful review and it is always wonderful to see you and your Nissan. We hope that you have a wonderful weekend. 

PB
Paul B.
Annapolis, MD
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
9
Excellent shop
Been going to Accurate for 15 years. They have been honest, do good work at competitive prices.
Lee Z., OWNER from Accurate Auto Service responded on 04/30/2025 02:22 PM

Thank you for such a glowing review and thank you for being part of our family here at Accurate for so many wonderful years!

RJ
gravatar
Richard J.
Annapolis, MD
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Diagnosis and repair
As the name says- accurate in diagnosis and repairs. Trustworthy, friendly, takes care to know and treat customers well.
Lee Z., OWNER from Accurate Auto Service responded on 04/28/2025 10:03 AM

Thank you for such a wonderful review and it is always so wonderful to see you and your family :-)

Verified Customer
Annapolis, MD
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Excellent work
Excellent work very competitive prices. Nice people to see for your repairs or oil change.
Lee Z., OWNER from Accurate Auto Service responded on 04/30/2025 02:22 PM

Thank you for the wonderful review. Please let us know if you ever have any questions or concerns regarding your Lexus as we are always happy to help in any way possible.

JD
Jeff D.
Annapolis, MD
Mazda CX-90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Awesome Service
The folks at Accurate are always responsive. Had them look at the car for an odd noise one week and 2 weeks later they plugged a leak in my tire. Both times they turned the car around very quickly.
Lee Z., OWNER from Accurate Auto Service responded on 04/30/2025 02:21 PM

Thank you for the wonderful review. It is wonderful to see you and your Mazda. We hope that you have a wonderful week. 

PG
Phil G.
Annapolis, MD
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Helpful & honest advice
The team at Accurate addressed my concern and performed the service needed. One concern was able to be reviewed and determined that it was was not a current problem. Friendly & helpful!
Lee Z., OWNER from Accurate Auto Service responded on 04/30/2025 02:20 PM

Thank you for the wonderful review and it is always great to see you and your Toyota!

SC
gravatar
Susan C.
Crownsville, MD
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great service!
The staff at Accurate Auto is knowledgeable and friendly. Communication is wonderful! You will be in good hands there!
Lee Z., OWNER from Accurate Auto Service responded on 04/24/2025 08:57 AM

Thank you for the wonderful feedback. It was wonderful to see you and your Honda! Please let us know if you ever have any questions or concerns with your vehicle as we are always happy to help in any way possible. 

RW
gravatar
Robert W.
Arnold, MD
Audi A5 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
9
Nice prompt service!
Accurate Auto repaired tire quickly and got me going again!
Lee Z., OWNER from Accurate Auto Service responded on 04/24/2025 08:21 AM

Thank you for the wonderful feedback. 

Displaying Review 1 - 15 of 1368 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.