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Accurate Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,396 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993. Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 268-2228

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
400 Chinquapin Round Road Annapolis, MD 21401-4017
Accurate Auto Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,396 Reviews)

TA
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Tina A.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Tire Replacement
Bruce and the crew at AAS help find me new tires with factory rebate saving me a few dollars on new tires.

JP
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John P.
Annapolis, MD
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Always a pleasure
We have trusted Accurate Auto with our cars for over 20 years. We have never had a negative experience there, super friendly service, our cars anre always ready as promised. It is always a good experience, no matter the circumstances. I cannot think of any other service provider—in any sector— that we trust as much as Accurate Auto

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/25/2025
10
Always a pleasure
We have trusted Accurate Auto with our cars for over 20 years. We have never had a negative experience there, super friendly service, our cars anre always ready as promised. It is always a good experience, no matter the circumstances. I cannot think of any other service provider—in any sector— that we trust as much as Accurate Auto
Lee Z., OWNER from Accurate Auto Service responded on 07/28/2025 07:27 AM

Thank you for the glowing review!! We love you guys!!!!


RT
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Ralph T.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
On time and excellent work
Hi they do great work.
I tell all my friends to go there
Lee Z., OWNER from Accurate Auto Service responded on 07/29/2025 07:54 AM

Thank you and it is always a pleasure to see the both of you!


RS
Richard S.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
Category: Service
Richard said they were considerate in helping him get what he needed accomplished. He wanted to thank them for taking care of him.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 07/21/2025 10:23 AM

Thank you for the wonderful feedback. It is always great to see you and your Hyundai!


JZ
Jim Z.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Outstanding customer care!
Outstanding customer care!
Lee Z., OWNER from Accurate Auto Service responded on 07/21/2025 10:21 AM

Thank you for your wonderful feedback!


NW
Nancy W.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
9
Excellent team.
I rate the whole team as excellent the way they work together, their knowledge, their expertise in solving problems.
Lee Z., OWNER from Accurate Auto Service responded on 07/21/2025 10:20 AM

Thank you for such a wonderful review. It is always wonderful to see you. We hope that you have a wonderful week and look forward to seeing you on your next service interval. 


Verified Customer
Annapolis, MD
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
State Inspection
Appointment given in a quick manner. Customer service over the phone and in person from Ms. Jennifer was outstanding. She is very friendly and professional. I asked about a discount and I was given a discount on my service. I had my brakes and rotors replaced.
Thank you, Accurate Auto Service
Lee Z., OWNER from Accurate Auto Service responded on 07/11/2025 02:32 PM

Thank you for such glowing feedback and we certainly hope to see you again for anything if even for a social visit. Jennifer certainly enjoyed meeting you as she spoke so highly of you and enjoyed chit chatting with you and getting to know you :-). Please feel free to give her a call if you ever have any questions or concerns regarding any of your vehicles or if you just feel like making a social call :-) Thank you so much for choosing Accurate Auto Service and we hope that you have a wonderful and safe summer and welcome back to Maryland!!


GW
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Gina W.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great service!
For over 20 years Accurate Auto has been my go to. When I bought my Kia in 2018
I was so glad that even though I didn’t have a Honda/Acura they continued to deliver excellent service.
Thanks!
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:32 PM

Thank you for such glowing feedback and for being part of our family here for so many wonderful years :-)


SC
Sha'Ron C.
Annapolis, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2025
verified customerVerified Customer
9
Preparing for a Trip
Been there several times with my 07 Accord, now my 2020. Very friendly and prompt to correct any short. I will continue to use their services.
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:31 PM

Thank you for the wonderful feedback. So sorry that your tire light was not recalibrated and that you had to come back. It is never our intention to send a customer out with incomplete service and we will do whatever it takes to make it right for you! Thank you for giving us the opportunity to right our wrong! Please feel free to call us with any questions or concerns that you may have with your vehicle as we will always be happy to help in any way possible. We hope that you have a happy and safe summer and we hope to see you on your next service due :-)


PG
Phil G.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Helpful and reliable
Accurate Auto provides good service. Friendly staff and excellent availability.
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:27 PM

Thank you for such glowing feedback!


MS
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Margery S.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Always a good experience
I’ve been taking my car to Accurate for over five years now. It’s good to have friendly people I can trust to do an honest job!
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:27 PM

Thank you for the wonderful feedback and it is always wonderful to see you and a bonus to see the grandbabies!! Thank you for being a part of our family here at Accurate for so many years and we look forward to many more!


SC
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Scott C.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
The usual: Attentive service, quick turnaround, unambiguous recommendations
My 2010 RAV4 recently became a "moon car," passing 240,000 miles. My goal is to get back to Earth (another 240,000 miles), and in the capable hands of Jenn, Dan, Bruce and Team at Accurate Auto, I'm sure we can make it. Big smiles, quick service, no-pressure recommendations, comprehensive communications, Accurate Auto is the poster child for what an independent automotive repair and maintenance shop should be. I couldn't be happier!
Lee Z., OWNER from Accurate Auto Service responded on 06/27/2025 09:37 AM

Aww thank you for such a fun and glowing review!!! We cant tell you enough how much we appreciate you and it is always great to see you and your Toyota! We do not get to see you as often as we would like, however, we do take social visits :-)
Your friends here at Accurate hope that you have a fantastic summer and please stay safe!!


AK
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Albert K.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Fast and good!
I took my Acura MDX in for a 150K service expecting to leave it for a day or two since there were many service items. It was done in less than six hours. The people at Accurate are great!
Lee Z., OWNER from Accurate Auto Service responded on 06/27/2025 09:33 AM

Thank you for such glowing feedback. It is always wonderful to see you and your Acura and we hope that you have a wonderful and safe weekend. 


LS
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Larry S.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Another Happy Visit
I keep returning. Been doing it for about 30 years. There must be a good reason…Yup…quality service + honest people +fair pricing + friendly staff.
L. Shubnell
Annapolis, MD.
Lee Z., OWNER from Accurate Auto Service responded on 06/27/2025 09:30 AM

Thank you for the glowing feedback and for being part of our family here at Accurtae for so many wonderful years. It is always a joy to see the both of you and we can only hope for many more years to come.


LM
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Liz M.
Arnold, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Quick and thorough service
I always feel like I get an honest answer and fair prices at accurate
Lee Z., OWNER from Accurate Auto Service responded on 06/19/2025 07:22 AM

Thank you for such wonderful feedback and it is always great to see you and your Ford. 


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