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Accurate Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,320 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993. Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 268-2228

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
400 Chinquapin Round Road Annapolis, MD 21401-4017
Accurate Auto Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,320 Reviews)

Verified Customer
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great service!
Quick, friendly and overall great service.

PJ
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Patricia J.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
This business is professional, knowledgeable and very friendly!!
Best repair and maintenance shop with very friendly customer service.
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 11:10 AM

Thank you for the wonderful review and most of all thank you for always bringing rainbows and sunshine into Accurate Auto Service whenever you walk through our doors!! You just know how to brighten up anyone's day. Thank you for the tub of cookies and treats too! That definitely kept the shop going for 2 days! You are such a blessing to us here at Accurate Auto Service. Thank you again for everything :-)


Verified Customer
Riva, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
9
Honest great service
I have been a customer on and off for 10 years. The people who work there are very friendly and kind. They talk to you and explain if there is a concern with my vehicle and take time to answer my questions.
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 11:07 AM

Thank you for the wonderful review and it is always so wonderful to see you and your Mazda!


CL
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Chris L.
Annapolis, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/13/2025
verified customerVerified Customer
9
State inspection
I took my Facebook marketplace purchase of my 2006 Honda Element to them for inspection. I had no idea that it was such a turd. They did their best to repair everything asap and did. Although I spent more to get it fixed and inspected then I paid for it I am so far happy with my decision to keep it. The repair list was clear and concise and was what I think as fair considering how much was wrong with it. Cons- it took a long time but again it was extremely defective mechanically.
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 10:38 AM

Thank you for such a positive review. We definitely did not expect it to take so long and we are so sorry for that. We wanted to have your Honda back to you alot sooner than we did and we appologize immensely for the long wait. We do hope that you are now enjoying it as they are very good cars. I definitely would not call it a turd. I would call it "well loved" having made it to 404,000 miles and still going strong. Please feel free to stop in or call us if you ever have any questions or concerns regarding your Element. We will always try to help you in anyway possible. :-)


ER
Elizabeth R.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Elizabeth said she had no problems and they were very responsive.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 11:04 AM

Thank you for the wonderful review!


EM
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Eric M.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Easy peasy
In and out with a fair and trustworthy team. Thank you.
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 10:52 AM

Thank you for always making it easy for us as well!! We appreciate both of you.


PG
Phil G.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Trusted and fair
I use them because I trust them. They are fair and don’t overcharge.
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 10:51 AM

Thank you sir! Always a pleasure to see you :-)


DO
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Damon O.
Davidsonville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Needed State inspection for new vehicle
Great people, good service. Jen is the best!!!
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 10:44 AM

Thank you for the glowing review and thank you for becoming part of our family here at Accurate Auto Service. WE ABSOLUTELY ADORE JEN!! She can be pretty amazing at times :-)


LS
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Larry S.
Annapolis, MD
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Major Surgery
My wife’s 2007 Mercedes needed Open Heart Surgery! The controlling motherboard computer crashed. After tedious and careful expert care
by several qualified attendants the old reliable auto gem is back on the road, feeling better than ever, thanks to the trusted team at Accurate Auto. WHEW! What an experience.
L. Shubnell
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 10:43 AM

Thank you for such a glowing review and we miss your Mercedes being here!! It made the parking lot a little bit prettier. But we understand that it has to get back to the rightful owner and that she was missing her vehicle :-) We cant thank you enough for your patience with the process and surgery and overhaul! It was a big one. Enjoy having the beauty back :-)


SC
Susan C.
Crownsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great job times 2!
My family brought 2 different vehicles to Accurate Auto in a very short period of time. Both times they were able to get us in quickly which we really appreciated. We received phone calls clearly explaining the issue and the cost. Everyone we have encountered there has been very friendly. Both cars are running perfectly! Thanks, Accurate!
Lee Z., OWNER from Accurate Auto Service responded on 02/17/2025 10:40 AM

Thank you for such a wonderful review and it has been wonderful getting to know you and both of your vehicles!! Please let us know if you ever have any questions or concerns regarding your Honda or Nissan as we are always happy to help in anyway possible. 


Verified Customer
Davidsonville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Service
From the moment we call, Dave knows us and our vehicles and is always willing to address any of our concerns. He is very reassuring when we reach out with questions and most helpful.
Lee Z., OWNER from Accurate Auto Service responded on 02/04/2025 08:17 AM

Thank you for such a positive review! Thank you for being part of our family for so many wonderful years and we look forward to many more! We hope that you have a wonderful week :-)


NM
Njiemoun M.
Elkridge, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Very kind , respectful and helpful will definitely recommend people. Thank
"The team at ACCURATE AUTO SERVICE were fantastic! They diagnosed my car issue quickly, explained everything clearly, and completed the repairs efficiently at a fair price. Highly recommend them!"
Lee Z., OWNER from Accurate Auto Service responded on 02/04/2025 08:15 AM

Thank you for such a wonderful review and please feel free to let us know if you ever have any questions or concerns regarding your Toyota as we are always happy to assist in any way possible. 


Verified Customer
Crownsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Great customer service and mechanics
Friendly staff and good mechanics. l particularly like that they give you the heads up on future necessary maintenance. My car always runs so much better after some TLC from Accurate!
Lee Z., OWNER from Accurate Auto Service responded on 02/04/2025 08:12 AM

Thank you for the wonderful review and it is always wonderful to see you and your Honda! 


DH
Diane H.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Diane said it was fine like always. She said she first found the business in 2000 when she moved to the area and needed a mechanic for her 1989 vehicle. She googled honest mechanic and found the business. At the time she called in 2000, she needed an inspection and told them she would have to drop it off after they closed. The business had a drop box so she used it dropping the vehicle after hours. She said the business raved about what great condition her vehicle was in for being almost 20 years old. She said since then she has been with the business, they offer rides home and everything. She added they are excellent, she appreciates David, and likes when they tell her at inspections her vehicle doesn't need anything.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 02/04/2025 08:11 AM

Thank you for such a wonderful review and thank you for being part of our family here for so many wonderful years! We look forward to many more with you and your Honda! Thank you for always putting a smile on our faces when you walk through our doors. Keep smiling as you always do :-)


BL
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Bruce L.
Severna Park, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great company!
Our family has been using Accurate Auto Service for many years and they are always accommodating when one of our cars needs service. The repair personnel and office staff are professional and take great care of our cars.
Lee Z., OWNER from Accurate Auto Service responded on 02/04/2025 08:09 AM

Thank you for such a glowing review. It is always wonderful to see you and your Kia. Thank you for being part of our Accurate family for so many dedicated years and we look forward to many more with you!


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