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Accurate Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,353 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993. Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 268-2228
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
400 Chinquapin Round Road Annapolis, MD 21401-4017
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Accurate Auto Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,353 Reviews)
Write a Review
Recent Reviews
RR
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Robert R.
Annapolis, MD
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great service!
Wonderful people. Great service 👏
Verified Customer
Annapolis, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great service
Good experience from initial call to pickup.
BM
Balil M.
Annapolis, MD
Acura 3.2CL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Balil said he had had different repairs and service done at this business before which, he has been quite pleased with. This experience was not that. The technicians had his vehicle for 3 days, didn't complete the repair. He had requested to get his vehicle back under the assumption that the repairs would be done. The labor fees and the cost of the headlight were $650 and an incomplete repair due to his hastiness.
Recommended
RS
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Ralph S.
Annapolis, MD
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Thorough service
We have had our cars serviced at Accurate Auto for years, Their service is excellent and I strongly recommend them
Lee Z., OWNER from Accurate Auto Service responded on 04/16/2025 02:16 PM

Thank you for the wonderful review and it is always wonderful to see the both of you. We hope that you have a wonderful holiday. 

Verified Customer
Annapolis, MD
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Oil change and they discovered issues with my front brakes.
They took my car out and discovered my front breaks needed to be replaced. I was wondering why the car was a little unsteady! Thanks for finding this out.
Lee Z., OWNER from Accurate Auto Service responded on 04/16/2025 02:15 PM

You are very welcome! Thank you for the wonderful feedback and it is always so wonderful to see you. Also, thank you for buying lunch for our shop as that is so very nice of you. The guys are always happy with a full belly :-) We are so blessed to have you as part of our Accurate Auto Service family. We hope that you have a wonderful holiday. 

CA
Cinda A.
Annapolis, MD
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Review of AA service of 4/11/25 for RDX
My experiences with AccurateAuto have always been positive. This last experience was no exception. Always available, very cordial, helpful, very knowledgeable of our cars’ workings, very dependable in helping us keep up with required maintenance … we could not be happier with their service!
Lee Z., OWNER from Accurate Auto Service responded on 04/16/2025 02:01 PM

Thank you for such glowing feedback and thank you for being part of our family here at Accurate Auto Service. It is always such a pleasure to see the both of you (and the pup too :-) ) We hope that you have a wonderful holiday. 

JC
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Jeff C.
Annapolis, MD
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Routine Service
As always, everyone was friendly and helpful. They always do a good job by us
Lee Z., OWNER from Accurate Auto Service responded on 04/16/2025 01:59 PM

Thank you for such wonderful feedback! It is always such a pleasure when you both are here and thank you for being part of our family here at Accurate for so many years. 

JK
James K.
Maryland
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
James said he had known them for a while and they simply shot him straight, told him what needed to be done with no extras and no push, just a relaxing experience. He recommends them 100 percent.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 04/16/2025 01:58 PM

Thank you for such wonderful feedback. It is always fun when you are here! Thanks for always making us laugh!!! We hope that you have a wonderful holiday and we hope to see you on your next service interval. 

PB
Patrick B.
Annapolis, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Went in for 75,000 service.
We’ve been coming to Accurate 20 years. Appreciate their service.
Lee Z., OWNER from Accurate Auto Service responded on 04/16/2025 01:56 PM

Thank you for the wonderful feedback and we appreciate you as well. Thank you for being part of our family for so many wonderful years!

RG
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Robert G.
Annapolis, MD
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
8
Good place for car maintenance
In the past year and a half I’ve taken my Honda there for an oil leak and A/C problem. Never an issue getting it in for appointment and once they find the problem, they explained the issues and offered options. Will continue to take my vehicle to these folks.
Lee Z., OWNER from Accurate Auto Service responded on 04/08/2025 08:06 AM

Thank you for such wonderful feedback and thank you for choosing Accurate Auto Service as your repair facility. Please let us know if you ever have any questions or concerns regarding your Honda, as we are always happy to help in any way possible. We hope that you have a wonderful week. 

RH
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Rick H.
Annapolis, MD
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
You made it easy
Everyone was very helpful. Work was done quickly and efficiently . While I hope we don't need them again soon we'll go back when we do.
Lee Z., OWNER from Accurate Auto Service responded on 04/08/2025 08:04 AM

Thank you for such wonderful feedback! Please let us know if you ever have any questions or concerns regarding your Subaru, as we are always happy to help in any way possible. We hope that you have a wonderful week. 

Verified Customer
Annapolis, MD
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Fabulous
Great service as usual! This was my first visit with my new to me used car and Bruce answered all my questions about the technology.
Lee Z., OWNER from Accurate Auto Service responded on 04/08/2025 07:54 AM

Thank you as always for such wonderful feedback and thank you for being part of our family for so many years. 

ST
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Steve T.
Gambrills, MD
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Continued great service.
Over the years I have come to rely on Accurate to provide skilled and courteous service. The have helped me
keep my cars and truck in good repair.
I have recommended them to help a visiting relative get his van repaired for a trip back to Michigan. They did a great, timely repair and he made it back safe and sound.
It is a very good feeling to have an automotive repair facility you can trust!
Lee Z., OWNER from Accurate Auto Service responded on 04/08/2025 08:08 AM

Thank you Mr Steve, for such a glowing review!! It is always great to see you and your Toyota and other vehicles too, as you are always a joy as soon as you walk through the doors! We hope that you both have a wonderful week ahead and enjoy the upcoming holiday. From your "A-TEAM" !

MP
Melissa P.
Dunkirk, MD
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Super Friendly
I love this company! The reviews drew me to them and their wonderful personalities & business practices made me stay!

An excellent company! Very knowledgeable and considerate of their customers.
Lee Z., OWNER from Accurate Auto Service responded on 04/08/2025 07:53 AM

Thank you for such glowing feedback. It was wonderful to meet you and we really hope to see you again for any of your service needs. Please feel free to call or stop in with any questions or concerns that you may have as we are always happy to help in any way possible. We hope that you have a wonderful week :-)

RR
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Robert R.
Annapolis, MD
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Auto service
Excellent service. Friendly staff.
Lee Z., OWNER from Accurate Auto Service responded on 04/08/2025 07:49 AM

Thank you for wonderful feedback!

Displaying Review 1 - 15 of 1353 in total
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