WA

Wyatt Atchison

Product Specialist
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(18 reviews)
72

Verified Customer
Sagle, ID
2023 Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2023
verified customerVerified Customer
10
Category: Sales
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Haley B. from Mike White Ford of Sandpoint responded on 10/06/2023 09:24 AM

We are so pleased to hear that your experience was five-star! Our team works hard to make sure our customers have the best service possible. We value the feedback from our customers and are glad to know that you were satisfied with your visit.


TY
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TRACY Y.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
10
Category: Sales
Sales
After waiting almost 2 year I finally got my Bronco. My sales person changed to Wyatt, he stepped in an didn't miss a beat. Very helpful in updating me on the process. When we finally got to pick the Bronco up, he help me navigate all the perks of the vehicle. Very nice person to work with!
Haley B. from Mike White Ford of Sandpoint responded on 09/01/2023 03:49 PM

Tracy, we are so glad you chose Mike White Ford of Sandpoint for your new Bronco! We appreciate your patience and understanding during the process, and are happy to hear that Wyatt was able to help you every step of the way. We take pride in our customer service and hope that you enjoy your new vehicle for years to come.


CC
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CHRISTINE C.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2023
verified customerVerified Customer
10
Category: Sales
Buyer of a Subaru WRX
If I remember correctly, Wyatt was the name of our salesman (tall, red beard). He was very helpful, professional, and respectful.
Haley B. from Mike White Ford of Sandpoint responded on 07/25/2023 03:37 PM

We truly appreciate your feedback, Christine! It's customers like you that make us proud to serve the Sandpoint community. Wyatt is an outstanding salesperson and we're glad he was able to provide you with the quality service that you deserve.


Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2023
verified customerVerified Customer
10
Category: Sales
Wonderful experience
Thank you so much for the great experience in buying our new SUV. We had the easiest and funnest time with our sales people and everyone is so kind.
Haley B. from Mike White Ford of Sandpoint responded on 05/31/2023 10:54 AM

We are so glad you enjoyed your experience with us! We strive to provide the best customer service and are delighted to hear it paid off for you. Welcome to the Mike White Ford family!


MC
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MICHAEL C.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2023
verified customerVerified Customer
10
Category: Sales
Great service
Wyatt was great to work with.
Good experience for us.
Thank you
Haley B. from Mike White Ford of Sandpoint responded on 05/22/2023 03:38 PM

Thanks so much, Michael, for the wonderful review! We're delighted to hear that Wyatt was great to work with and your experience was positive. We take great pride in providing our customers with excellent service and strive to make sure everyone has a pleasant experience. We appreciate your business and look forward to seeing you again!


DC
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DOUGLAS C.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
verified customerVerified Customer
10
Category: Sales
Excellent Buying Experience
Had an excellent all around buying experience from our recent purchase at Mike White Ford of Sandpoint. Wyatt and Tim were great too work with during our purchase.
Haley B. from Mike White Ford of Sandpoint responded on 05/12/2023 08:11 AM

Thank you for your kind review, Douglas! We are so pleased to hear that you had an excellent experience with Wyatt and Tim. We strive to provide the best customer service and we are glad that we could meet your expectations. We appreciate your business and look forward to serving you again in the future.


JH
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JOHN H.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2023
verified customerVerified Customer
10
Category: Sales
Excellent and Professional Buying Experience
The experience in buying our new vehicle was very positive and without pressure. The entire sales team was professional and courteous. I would have no reservation about recommending Mike White Ford company.
Haley B. from Mike White Ford of Sandpoint responded on 05/01/2023 11:30 AM

Thank you for your kind review, John! We are so pleased to hear that your experience with us was positive and without pressure. Our team works hard to ensure that our customers have the best experience possible. We are glad that you would recommend us to others and we look forward to serving you again in the future.


CH
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CHRISTOPHER H.
Bayview, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2023
verified customerVerified Customer
10
Category: Sales
Best car buying experience to date!
In the past I’ve felt rushed and uncomfortable with even stepping foot onto a car lot. This experience has changed my opinion 100%. Wyatt was a rockstar who knew all the answers to my questions and helped me with everything I could think of. Tim made the signing process quick and understandable. It feels good that I have a warranty on my new purchase. I will definitely be returning in the future and recommending this store to everyone I know thats in the market!
Haley B. from Mike White Ford of Sandpoint responded on 05/01/2023 11:30 AM

Thank you so much for your kind words, Christopher! We are so glad to hear that you had a great experience with Wyatt and Tim. We strive to make sure our customers feel comfortable and informed when they visit us. We are so glad that you are happy with your purchase and the warranty that comes with it. We look forward to seeing you again in the future!


KC
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KENNETH C.
Priest River, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2023
verified customerVerified Customer
0
Category: Sales
Not a good experience
This was the worst purchase I've ever made. We ordered over two years ago, of course our deposit was taken immediately, and we were giving a purchase price. As the years went by, Ford sent emails saying our purchase price was protected even as year models changed. During this time, Ford would send emails saying to check with our Dealer for delivery updates. Mike White, our Dealership, always told us that we would get delivery info before them. Seems strange.
We made a couple of visit to Mike White, our Dealership, during the waiting period, and meet with Tim Claflin the Finance Manager at Mike White in Sandpoint, to discuss delivery and review vehicle pricing. Tim would always show a purchase sheet higher than what we originally agreed too, but he would always tell us not to worry because our original purchase price was protected, which matched the Ford emails stating the same.
When the vehicle arrived, this was probably the first time in the buying process that Mike White (Tim Claflin)_ reached out to us. I went in to pick up the vehicle at the Sandpoint location, met with Tim Claflin, and we proceeded to purchase the vehicle. When I was shown the purchase price it was higher than the original price. Tim Claflin said that Ford was offering a 2023 Bronco Model Year Transition Private Offer of $3220 to help offset the price increase. Even with this rebate from Ford, the price was still $1450 higher than the original price. I ask Tim Claflin how this could be and provided him with emails from Ford showing that our original purchase price was guaranteed, plus a $500 discount for the sound deadening headliner. Tim Claflin said that was he price and we did not have to accept that price and cancel the sell and get our deposit back. After wait two years!! Tim Claflin said he would check with his regional manager to see if anything could be done to get the $1450 back to us. He also told me that he would send a contact so I could reach out to Ford explaining the situation as well. That was the last time I heard anything from Tim Claflin.. I called him, I emailed him to try and find out how he was doing with the regional manager and to get the contact he told me he was going to send me, and he Ghosted me.. Not a word. Still today, not a word from him.
I switched gears and got in touch with Paul Kloepfer, the General Manager at Mike White Ford in Sandpoint, ID. Paul Kloepfer said he would take a look at the situation and get back with me. Again, I heard nothing from Paul, I called weekly to get and update, finally I got a voice mail from Paul saying that he had requested a solution and it would take 7 days to get a response and he would let me know. I waited 3 weeks, and still nothing from Paul Kloepfer. I called Paul Kloepfer on Monday March 27th to get an update. He ask if I had received the refund check in the amount of $1450, and that he had left me a voice mail. I had not received the voice mail nor the check and to Paul Kloepfer that. He said that he check on it to ensure the check was sent and call me back. I did recieve the $1450 rebate check yesterday but still have not heard anything from Paul Kloepfer.

Thank you for making this right. Sorry I have to type this, but you have to know how unprofessional and unreliable your top managers at the Mike White Sandpoint (Pondery) dealership are. I may have bugged these people for information about the refund for the overcharge, but I think this could have been prevented the day we purchase the vehicle by Honoring the original sales price offered to us as Ford stated in emails that they would do. Tim Claflin position is being filled by the wrong person. The individual in that position should PROFESSIONAL, HONEST and RELIABLE, Tim Claflin possesses none of these qualities.

We've bought a couple of New Ford vehicles of the Years, Not sure we'll do that again, certainly not from Mike White in Sandpoint, as the Ford Team Service is NOT good. Overall, this was Horrible purchasing experience.

Hope you get better. Thank for Honoring the original purchase price.

Ken Chandler

JT
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JEFFERY T.
Bonners Ferry, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2023
verified customerVerified Customer
10
Category: Sales
Great service
Best experience I have ever had at any dealership.
Haley B. from Mike White Ford of Sandpoint responded on 02/27/2023 04:23 PM

Jeffrey, thank you for the kind review. We're so pleased to hear that we were your best experience! We promise to keep improving so that your next experience is even better. Thank you for choosing Mike White Ford!


MR
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MELINDA R.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2023
verified customerVerified Customer
10
Category: Sales
Traded My Killer Cool Truck for a New Fuel Efficient Explorer Timberline
SO...I have purchased from Mike White Ford in Sandpoint prior. Each of these experiences have been first rate. I look forward to continuing my vehicle needs relationship with the TEAM of PROFESSIONALS, that I have had the pleasure of working with. During this purchase, Wyatt is a first rate salesman. Tim is an awesome finances guy. Paul the General Manager, was also very involved with making sure that I got what I was looking for. I know that both sides of this deal scored exactly what they needed.
THANKS so very much for making me feel respected and listened to.!!!
Haley B. from Mike White Ford of Sandpoint responded on 02/08/2023 03:21 PM

Melinda, thank you for the kind review! We're so glad that you've had multiple positive experiences with our team! We will be sure to pass along your kind words to Wyatt, Tim, Paul and the whole team! Thank you for trusting Mike White Ford!


RT
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RICHARD T.
Sagle, ID
2022 Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2023
verified customerVerified Customer
10
Category: Sales
New bronco finally home
Mike White did a great job from the sales person Johnathan to the finance person Mike they both did a fantastic job made it a seamless transition answered all my questions helped me even after I’d already taken delivery and forgot a few things he was more than happy to field my calls and walk me through how to reprogram the keypad entry, so great stuff can’t recommend them enough awesome customer service
Haley B. from Mike White Ford of Sandpoint responded on 01/23/2023 08:17 AM

Richard, thank you for the 5 star review! Congratulations on the Bronco! We can't wait to hear about all of the adventures that you go on! We will pass along your kind words to Jonathan, Mike and the rest of the team. Thank you for choosing Mike White Ford!


SM
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STEPHEN M.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
10
Category: Sales
Great Experience on All Levels
The salesperson was very helpful, friendly, calm, and informed. He assisted with many questions and concerns I had about the vehicle and its electronic operation in a very patient and professional manner. I would recommend him to anyone seeking to purchase a new Ford vehicle.
Haley B. from Mike White Ford of Sandpoint responded on 12/20/2022 03:29 PM

Stephen, thank you for the kind review. We're so glad that you had such a smooth and pleasant experience with Wyatt! We will pass along your kind words. 


Verified Customer
Cocolalla, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2022
verified customerVerified Customer
10
Category: Sales
Great buying experience
We were greeted by Wyatt A. as we began to walk toward the used cars. He was very professional and pleasant. None of the used cars on the lot met our search criteria, so Wyatt invited us into the showroom and checked the inventory at the other lot. He found two vehicles that matched our needs. We picked one and had it transferred to the Ponderay lot. Within an hour, we went for the test drive. Upon our return, we agreed to purchase the vehicle.
Haley B. from Mike White Ford of Sandpoint responded on 12/09/2022 11:54 AM

Anonymous, thank you for the great review. We're so glad that Wyatt took such excellent care and helped you find a vehicle to fit your needs. We appreciate you choosing Mike White Ford. 


JH
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JEFFREY H.
Sagle, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2022
verified customerVerified Customer
8
Category: Sales
Great Job Guys
It was a great experience to work with Ryan and Wyatt. They were patient and they worked well as a team when needed. Wyatt was listening to our needs and helped keep the discussion about the purchase on track.
Haley B. from Mike White Ford of Sandpoint responded on 12/09/2022 11:28 AM

Jeffrey, thank you for the great review! We're so glad that you had such a positive experience with Ryan and Wyatt! We look forward to serving you again in the future.


Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2022
verified customerVerified Customer
10
Category: Sales
Great Team!
Pain shopping experience. Knowledgeable and friendly staff. No high pressure sales.
Haley B. from Mike White Ford of Sandpoint responded on 11/23/2022 04:27 PM

Anonymous, thank you for the great review. We're proud of our team and so glad that you enjoyed a pressure-free experience! We look forward to serving you again in the future!


Verified Customer
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2022
verified customerVerified Customer
10
Category: Sales
Quick and easy
I Was very happy with Wyatt Atchison. Very informative without being pushy. I’m very happy with my Explorer ST
Haley B. from Mike White Ford of Sandpoint responded on 09/27/2022 04:36 PM

Anonymous, thank you for the 5 star review and congratulations on your Explorer ST! We're so glad that you had a good experience with Wyatt. We look forward to serving you again in the future.


FK
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FRANK K.
Hope, ID
2022 Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2022
verified customerVerified Customer
0
Category: Sales
excellent
excellent 10
Haley B. from Mike White Ford of Sandpoint responded on 08/24/2022 10:20 AM

Frank, thank you for the excellent review! We look forward to serving you again in the future!

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