This was my first time buying from a dealer and they seemed to make it less stressful and work with me on pricing, quick to inform me on all the things about the used vehicle I was buying, not hiding any flaws or problems. Didn't feel pressured, and would shop there again
RH
Ryker H.
Bonners Ferry, ID
04/24/2025
9
Category: Sales
Good people!
This was my first time buying from a dealer and they seemed to make it less stressful and work with me on pricing, quick to inform me on all the things about the used vehicle I was buying, not hiding any flaws or problems. Didn't feel pressured, and would shop there again
LH
Lora & Joe H.
Clarkia, ID
04/22/2025
10
Category: Sales
Best customer service ever!
We bought a used truck and got home and realized we wanted a new one instead! Randy Claflin was so awesome and bent over backwards dealing with us and we drove away with a new truck and we love it! Best customer service ever! Thank you Randy!
JK
Joshua K.
Sandpoint, ID
04/15/2025
10
Category: Sales
Excellent
Awesome customer service couldn’t be happier with my new truck thanks again Randy for everything…….
CD
Craig D.
Sandpoint, ID
04/11/2025
10
Category: Sales
Car sales Dream Team
So after a very frustrating past few months new truck shopping across Idaho and Washington, exhausted from dealing with salesmen who either don’t know their products, don’t know their inventory, and definitely don’t know vehicle specifications/functions, we ventured into Mike white Ford (Sandpoint location) with caution figuring we would be dealing with much of the same we had already experienced. We were immediately greeted by Randy Claflin who was personable and enthusiastic to answer our questions. Randy was very knowledgeable about the vehicles features and functions and walked us through the process of ordering the vehicle with patience. Paul the manager was also great to deal with as we built and ordered the vehicle as a team. They went over every detail with us and made sure we understood all the functionality of the options we were interested in. When my vehicle arrived, they were just as helpful showing me how to use various vehicle functions. Tim Claflin joined as head of finance and was very personable and helpful during the purchasing of our new truck. If you are in need of a new or previously owned vehicle, I would highly recommend taking your business to Mike White Ford (Sandpoint location). Compared to a lot of area dealers and salesmen, we found this team to be a Dream Team to deal with in every aspect of this process. Thanks to the Team for knowing your job and executing it like professionals. You will have my return business and recommendations.
TR
Teresa R.
Sandpoint, ID
04/06/2025
10
Category: Sales
No back room antics!
If you want to buy a vehicle by true professionals, ask for Randy and Tim at Mike White Ford. These two listen to your needs, find you a truck or car and price without the painful process of going back and forth to the mystery person in the back room. We are fans for life! Ten stars.
TR
Teresa R.
Sandpoint, ID
04/06/2025
10
Category: Sales
No back room antics!
If you want to buy a vehicle by true professionals, ask for Randy and Tim at Mike White Ford. These two listen to your needs, find you a truck or car and price without the painful process of going back and forth to the mystery person in the back room. We are fans for life! Ten stars.
AS
Anita S.
Clark Fork, ID
04/02/2025
10
Category: Sales
Amazing Team, F-250 Tremor
I can’t say enough good thing about the group at Mike Whites in Ponderay! For the second time in a row Randy found exactly what I needed. Paul & Tim made the magic happen.
I love my new DorfZilla
Tell Randy I said 4 of 8, inside joke that will make him laugh
AS
Anita S.
Oldtown, ID
04/02/2025
0
Category: Sales
Amazing
I just purchased my second Ford from Mike Whites in Ponderay. These guys are AMAZING! Randy found me exactly what I wanted, both times! No compromises. Paul & Tim make the magic happen and I couldn’t be happier!
Thank you guys, I love my DorfZilla
MH
Marvin H.
Sandpoint, ID
03/31/2025
10
Ryan Mooneyham
My experience was good but required special efforts from Ryan Mooneyham and his crew.
I would highly recommend the Ponderay Mike White Dealership.
LL
Lisa L.
Sandpoint, ID
03/27/2025
10
Category: Sales
Bought a 2017 Arcadia!
Had a great time with Ryan Mooneyham last night. He was a delight to work with. Made the process easy and fun.
JT
Jennifer T.
Troy, MT
03/27/2025
10
Category: Sales
Friendly, attentive, supportive experience. Who knew that was possible?
After searching all over, I finally found the perfect vehicle at Mike Ford in Sandpoint—and I’m so glad I did.
Randy and Ryan were fantastic. They worked together seamlessly, making sure all my questions were answered right away, even when things got busy. They made the whole process feel relaxed and even fun.
Tim in financing was great, too—easy to talk to and super helpful.
All around, it was the best car-buying experience I’ve ever had. Felt more like chatting with friends than making a big purchase!
DW
David W.
Walnut Creek, CA
02/12/2025
10
Category: Sales
Joe Henderson
Joe Henderson did a Great job finding me a Truck. He even picked me up at the airport in Spokane and drove me to the dealership. My Truck was really and it looked fantastic. Joe and his team did a fantastic job. I will definitely use them again in the future
JE
Jennifer E.
Sandpoint, ID
01/14/2025
10
Category: Sales
Gordie and Kent were AMAZING!
Gordie Guyett, Kent Oderkirk and Mike White Ford really worked hard and came through for us in a time of need. They went above and beyond to help us through a very hard situation. I cannot thank them enough and would absolutely recommend Mike White Ford.
TT
Tyler T.
Sandpoint, ID
12/24/2024
10
Category: Sales
Mike White Ford is Top Notch
Joe to the rescue once again. After totaling my first commuter I was in need of another car to reliably get me to and from work. Joe worked diligently to make it happen along with Paul the GM. Paul made it a very smooth and easy process.
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