Regarding the punching of new Hyundai Palisade
Love-hate relationship of buying a new Hyundai Palisade from Ken Garff Hyundai, Cheyenne, Wyoming. I dearly love the salesperson Denett and was more than happy with her knowledge and presentation. I would be more than happy to buy another car from her in the future. After putting several miles on the new Palisade, we dearly love it. I think my problem is with others. Aside from the problems with Joe, the finance person, I noticed the headliner had several greasy hand prints on it. Denett had it looked at and they fluffed the nap but left the dirty prints. It looks better, but the dirty prints are still there. I was happy with the final quote for $55,954.96. Then off to finance, to start with, I tried to tell Bob I was not interested in any of his additional coverage as I take great care of my vehicles. I very seldom own a vehicle past the original warranty. Probably no more Ken Garff. He persisted in wasting 2 hours of my time and has to be the rudest finance person I have ever dealt with.
Thanks
Gary & Ardy Richards
Buying a new car is stressful, but this process was the best I’ve had so far. I didn’t feel pressured, they let me test drive cars just to make sure it was what I didn’t want or need, they let me look at all the cars like the one I wanted and didn’t try to push the most expensive option, they didn’t seem bothered that my kids were running around, and they gave me a good deal for my trade-in vehicle. I was appreciative that they worked with me on some paperwork that I forgot to bring, and accepted a picture of what we needed, with a promise for me to get the original to them as soon as possible, which saved me from having to drive home and back to the dealership. They were knowledgeable and kind throughout the process!
We have long hesitated to buy new cars for many of the commonly criticized reasons, but Kooper H put us at ease, found us the car we wanted and made us feel like family the whole way.
Every step of our buying experience was handled by courteous, knowledgeable, and friendly staff. We were comfortable with everything from showroom to personnel.
I very impressed with the helpfulness and kindness of the staff at Ken Garff Cheyenne. I purchased a Hyundai Elantra Hybrid for a very reasonable price and have been perfectly happy with the car. The process of buying the car was easy and painless. The customer service was excellent from the salesperson to the general manager. They were patient and worked through all the questions I had to ensure the best experience possible. The staff actually stayed late to finalize the purchase and explain all the features of the car to make sure I was all setup before I drove off. I highly recommend Ken Garff Cheyenne and would be more than happy to do business with them again.
I bought a Hyundai Santa Fe Hybrid Garff Cheyenne. I was blown away at their professionalism. Our young salesman knew his business and worked hard to get me a great deal. I recommend Garff to anyone who wants a great dealership and a great deal.
I went in knowing what I wanted. It was absolutely the easiest purchase I’ve made with a vehicle. Customer service was excellent and couldn’t be happier with my vehicle. Thank you!
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Love-hate relationship of buying a new Hyundai Palisade from Ken Garff Hyundai, Cheyenne, Wyoming. I dearly love the salesperson Denett and was more than happy with her knowledge and presentation. I would be more than happy to buy another car from her in the future. After putting several miles on the new Palisade, we dearly love it. I think my problem is with others. Aside from the problems with Joe, the finance person, I noticed the headliner had several greasy hand prints on it. Denett had it looked at and they fluffed the nap but left the dirty prints. It looks better, but the dirty prints are still there. I was happy with the final quote for $55,954.96. Then off to finance, to start with, I tried to tell Bob I was not interested in any of his additional coverage as I take great care of my vehicles. I very seldom own a vehicle past the original warranty. Probably no more Ken Garff. He persisted in wasting 2 hours of my time and has to be the rudest finance person I have ever dealt with.
Thanks
Gary & Ardy Richards