Verified CustomerIan, thank you for the phenomenal review! Professionalism and exceeding expectations are what we strive for with every customer interaction and we're so glad we were able to give you a great experience. Thank you for the opportunity to serve you and we look forward to serving you in the future!
Verified CustomerAnnette, thank you so much for your excellent review! Courtesy is what we've built our culture on and we're glad it shows. We look forward to serving you again for your next oil change and beyond!
Verified CustomerStephen, thank you so much for your feedback. I tried to call you to discuss the matter, but I left you a message. We always try to meet our done time and something must have happened in terms of extenuating situations with another customer's vehicle. It is not an excuse by any means and I fully apologize. We appreciate your business and hope that your next visit will be a true 5 star experience.
Verified CustomerAnonymous, I would like to apologize. We are always looking for areas for improvement and it would appear that communication needs to be one of them. Due to the anonymous nature of this review, I can't reach out directly to you beyond commenting on this review. But if you would email me directly at hbaggins@mikewhitefordcda.com, I'd be more than happy to send you a certificate for a free oil change. We want to give you a true 5 star experience.
Verified CustomerDavid, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerJamie, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us! We will pass your kind words along to Tyler!
Verified CustomerCarrie, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerKimberly, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerNeil, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerLawrence, we are so thankful that you gave us the opportunity to serve you! We look forward to serving you in the future and appreciate you choosing to do business with us! I apologize that you felt pressured regarding the fuel filters. We are always looking for areas to improve in and it would appear that communication is one of them. We hope that your next experience will be smoother and pressure free. Thank you for visiting us!
Verified CustomerRalph, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerLarry, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerNathan, we are so sorry to hear about your experience and would like to discuss it more with you. If you can please call (208) 664-9211 when it is convenient for you and ask for either Ed Baker or Chelsea White, we'd like to try and make this right for you. Once again, we apologize and we'd like to get to the bottom of this and find out what happened on our end to ensure that something like this never happens again.
Verified CustomerDan, I want to apologize for the lack of communication on our part. We are always looking to see where we need to work and improve and communication is clearly one of those areas. I am very glad that the work was done well and hope that if you choose to do business with us again, you have have a true 5 star experience. Thank you for your business!
Verified CustomerWe are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us! We're sorry that it took so long to get an appointment. Summer tends to be our busiest season, but we're glad you got in!
Verified CustomerWe are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerMonte, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us! We will pass your kind words along to Tyler and the entire Quick Lane team!
Verified CustomerJerry, we are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerWe are so thankful that you gave us the opportunity to serve you! We are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
Verified CustomerErik, we are so glad to hear that you had a great experience and thank you for the excellent review of Mike White Ford. We look forward to serving you in the future and appreciate you choosing to do business with us!
