TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1061 reviews)
76

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
verified customerVerified Customer
Category: Service
Customer service
Tyler gave excellent customer service
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/03/2019 09:24 AM

Anonymous, thank you for the excellent review. We're glad to hear that Tyler was able to assist you and will pass your kind words along to him. Thanks for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CK
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CHARLES K.
Hayden Lake, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/27/2019
verified customerVerified Customer
Category: Service
On time and correct
On time and correct.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/28/2019 08:24 AM

Charles, thank you for the good reivew. We're glad that you work was completely on time and in a correct manner. We hope to see you again at Mike White Ford so that we can show you a true 5 star experience.

Employees worked with

Verified Customer
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
verified customerVerified Customer
Category: Service
Great service
I always appreciate the guys at the front desk. They always make me feel welcome and taken care of.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/28/2019 08:18 AM

Anonymous, thank you for the kind review. We will make sure to pass along your sentiments to the guys at the front desk. You are always welcome and we'll always try to make sure you are taken care of! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DK
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DAVID K.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2019
verified customerVerified Customer
Category: Service
Oil Change
I enjoy going to Mike White Ford to get our 2014 escape serviced. They do an inspection of major points and keep tabs on our vehicle. Their waiting room is top notch, and they have fresh coffee and clean water to enjoy.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/26/2019 02:20 PM

David, thank you so much for the excellent review. We're so glad that you enjoy getting your vehicle serviced here because we enjoy servicing it! You're always welcome to stop by for water or coffee, regardless if you have an appointment or not. Thank you for choosing Mike White Ford; we look forward to serving you again in the future!

Employees worked with

SB
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STANFORD B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2019
verified customerVerified Customer
Category: Service
Great Service
Fusion Energi oil change and tire rotation done in an hour. Agent went over the multi-pt check.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/26/2019 02:17 PM

Stanford, thank you so much for the great review! We're so glad that we were able to take care of your Fusion Energi and get the oil change/tire rotation done quickly for you. Thank you for choosing Mike White Ford. We look forward to serving you again in the future!

Employees worked with

SH
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STEPHANIE H.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
verified customerVerified Customer
Category: Service
Customer service is excellent
Love the atmosphere and the people behind it. All the Service men and women are so helpful and make every experience great
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/23/2019 10:00 AM

Stephanie, thank you for the excellent review! We're so glad that you found our atmosphere pleasant and got to meet some of our fantastic service people. We will pass your kind words along to them. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DE
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DIANE E.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019
verified customerVerified Customer
Category: Service
Outstanding customer service!
I walked in and was greeted by Tyler Jorgensen. I told him I was hopeful that he would be agreeable to what I needed to have happen. He was incredibly affable and said he'd do his best. We went out to look at the damage caused to my tire after someone had hit my Ford Edge in a parking lot - and left without leaving a note. My tires were relatively new so I did not want to be pushed into buying four more new tires; I wanted him to find me one tire that would work. He made the magic happen. Tyler found a tire and got my Ford into the shop immediately and I was on my way. The cost was reasonable and he saved me a bundle! His customer service changed an upsetting event into a moment of relief and happiness. Thank you, Tyler and Mike White Ford of Coeur d'Alene!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/22/2019 08:29 AM

Diane, thank you for the great review! We're so sorry to hear about the damage to your tire. That's not a fun situation for anyone to go through. However, we're so glad that Tyler was able to step in and change your situation around! We'll make sure to give Tyler some extra kudos for helping you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

LS
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LAURALEE S.
Kellogg, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2019
verified customerVerified Customer
Category: Service
Eager to please the customer.
Car was in & out in a reasonable time, Even got a new Mike White license plate holders. Thanks guys.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/22/2019 08:19 AM

Lauralee, thank you for the great review! We would agree - we are eager to please our customers! Your experience is the most important thing for us and we're so glad that it sounds everything has been positive so far. Thank you for choosing Mike White Ford and enjoy those license plate holders!

Employees worked with

Verified Customer
Post Falls, ID
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2019
verified customerVerified Customer
Category: Service
Great service & Fast
I took my F250 in for routine maintenance & I was in and out in about 1 hour, got the oil change for free with a coupon, and they gave me a car wash coupon on the way out. Truck is running great. Thank you.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2019 02:51 PM

Anonymous, thank you for the fantastic review. We're so that that your maintenance went well and that everything is running well. We look forward to serving you again in the future to make sure that your F250 remains in great condition!

Employees worked with

WF
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WARREN F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2019
verified customerVerified Customer
Category: Service
Oil change, tire rotation
Well done.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/16/2019 03:36 PM

Warren, thank you so much for the great review! We're so glad that your oil change and tire rotation went well. Thank you for choosing Mike White Ford! We look forward to serving you again!

Employees worked with

CH
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CINDY H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
verified customerVerified Customer
Category: Service
owner
They let you know what is going on with your car and it seems that when they say it will be ready it is.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/16/2019 03:35 PM

Cindy, thank you so much for the great review! We're so glad that you were kept updated and had your work completed in a timely manner. Thank you for choosing Mike White Ford! We look forward to serving you and your Escape again!

Employees worked with

KM
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KAREN M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2019
verified customerVerified Customer
Category: Service
Service
This was my new cars 5,000 mile check. It was a great experience. It took less than an hour and it was nice waiting in the waiting area.
Tyler is very knowledgeable and efficient.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/15/2019 08:12 AM

Karen, thank you so much for the nice review! We're so glad that your Edge's first checkup went so well! I will make sure to pass your kind words along to Tyler! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MM
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MYRTLE M.
Santa, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
verified customerVerified Customer
Category: Service
Timely manner
Service was provided on time.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/14/2019 08:24 AM

Myrtle, thank you for the great review!  We're so glad that your service experience was timely! Thank you for choosing Mike White Ford! We look forward to serving you again!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
verified customerVerified Customer
Category: Service
Wow
Thank you.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/12/2019 08:12 AM

Anonymous, thank you for the excellent review! You're very welcome! Thank you for choosing Mike White Ford!

Employees worked with

JC
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JERRE C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
verified customerVerified Customer
Category: Service
Prompt service
Prompt service and recommendations for a service explained. I appreciated the information.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/12/2019 08:10 AM

Jerre, thank you so much for the great review! We're so glad you got prompt and thorough service! That's always our goal! Thank you for choosing Mike White Ford! We look forward to serving you and your Edge again in the future!

Employees worked with

PL
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PHILLIP L.
Deer Park, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
verified customerVerified Customer
Category: Service
Excellent service
Excellent service as usual. I buy my vehicles there and I trust them to take care of them!!! Service people are always friendly an know their job! I drive over 70 miles, one way, to go there! Wouldn't go to anyone else.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/12/2019 08:09 AM

Phillip, thank you so much for the excellent review! 70 miles is serious dedication and we can't thank you enough for choosing us! We love serving you and appreciate the trust that you place in us! We look forward to serving you again in the future!

Employees worked with

JK
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JAMES K.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
verified customerVerified Customer
Category: Service
Good service
Took my truck in no appointment. Issue was addressed and solved in less then an hour.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/09/2019 01:30 PM

James, thank you so much for the kind review. We're so glad that we were able to fit you in and get you taken care of! Thank you for choosing Mike White Ford! We look forward to serving you and your F-150 again in the future!

Employees worked with

DY
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DOUGLAS Y.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
verified customerVerified Customer
Category: Service
Explorer Service
The service is excellent
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/09/2019 01:26 PM

Douglas, thank you for the excellent review. We're so glad to hear that you had an excellent experience. We hope to continue to meet and beat your expectations of vehicle service. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
verified customerVerified Customer
Category: Service
Great service
Truck was done when they said it would be right in the middle of a busy day for them.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/09/2019 01:25 PM

Anonymous, thank you for the fantastic review. No matter how busy our days get, our customers are our #1 priority. Thank you for choosing Mike White Ford. We hope to serve you and your vehicle again in the future!

Employees worked with

RZ
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RANDY Z.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
verified customerVerified Customer
Category: Service
Wonderful experience!
Everyone was so helpful and polite! Got the job done in a timely basis!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/09/2019 01:24 PM

Randy, thank you so much for the great review! We're so glad that you had such a wonderful experience and that you encountered helpful and polite people. That's our speciality! Thank you for choosing Mike White ford and we look forward to serving you again in the future!

Employees worked with
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