TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1061 reviews)
76

DM
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DANIEL M.
Oldtown, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
verified customerVerified Customer
Category: Service
F150 service
As war allies gut
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/19/2019 08:14 AM

Daniel, we are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us!

Employees worked with

SS
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STACY S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
verified customerVerified Customer
Category: Service
Service Technician
I was treated amazing. My service Technician went above and beyond for me and to make sure I was taken care of. It was the best service I have had at this dealership
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/18/2019 03:13 PM

Stacy, we are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us!

Employees worked with

RG
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RONNIE G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
verified customerVerified Customer
Category: Service
Tyler has great service skills
He has great customer service skills and listens. A gifted service dept. Is what makes a dealership thrive. As a retired operator I know what it takes to succeed. It takes a "TEAM" to succeed.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/18/2019 03:11 PM

Ronnie, we are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us! Tyler is a highly valued team member and we will pass your kind words onto him!

Employees worked with

Verified Customer
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2019
verified customerVerified Customer
Category: Service
Always great service
Kevyn is an amazing service advisor! He always keeps me in the loop of anything and everything. Always makes me feel appreciated as a customer. I don’t even drive a Ford, but I take my Lexus here for service because you guys are the best!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/18/2019 03:06 PM

We are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us! Your Lexus is always welcome and we will pass your kind words onto Kevyn.

Employees worked with

DM
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DORAL M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2019
verified customerVerified Customer
Category: Service
First 5000 mile service on (2018) F-150
The service work was completed timely--great work .
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/18/2019 02:58 PM

Doral, we are so glad to hear that you had a great experience and thank you for the excellent review. We look forward to serving you in the future and appreciate you choosing to do business with us!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/14/2019
verified customerVerified Customer
Category: Service
Tire rotation and oil change
After charging me for a tire rotation and over $200 dollars for an oil change I would expect the air in the tires to be adjusted appropriately the second time my tires have been rotated and the air not adjusted. It affects the way the truck drives and requires a lot of time to go back and have readjusted. I had to force a “free” tire rotation on my next 200 plus dollar oil change. Also had to swing back to have the correct mileage put on my window sticker reminder. Just frustrating when spending a lot of money on what should be a professional service. I expect more from a dealership service department. When I did business with Parker Toyota I could be confident that if they made mistakes it would be corrected and I would not be charged or receive a complimentary service. More training for all employees would certainly benefit the company. I hope the basic services can be improved because I prefer to do business with a local Ford dealer.
Not Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/19/2019 10:59 AM

We are very sorry to hear about your experience. Please accept our sincerest apologies and know that we are taking your experience to heart and view all feedback as a learning opportunity. We promise to do better in the future and hope that if you give us the opportunity to do business with us again, your service will be exceptional. If you would like to discuss the matter further, our Service Manager, Ed, is always available at (208) 664-9211.

Employees worked with

RL
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RANDY L.
Plummer, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
verified customerVerified Customer
Category: Service
Excellent service
Very professional, streamline, and thorough I felt very taken care of.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/15/2019 09:17 AM

Thank you Randy, for this kind and thoughtful words about our dealership. We appreciate you choosing Mike White Ford and look forward to your next visit! 


Mallory Gregson 

 Digital Marketer & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

EF
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ERIC F.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
verified customerVerified Customer
Category: Service
Excellent Customer Services
The service reps were friendly and responsive and met their timelines.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/14/2019 12:54 PM

Thank you so much, Eric for this glowing review about our Service Department. We appreciate you choosing Mike White Ford and look forward to your next visit! 



Mallory Gregson 

 Digital Marketer & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

GG
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GARY G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
verified customerVerified Customer
Category: Service
Good work good price
Pricing quick lubes in the area Mike White was a better price. Had to make an appointment but you get Ford quality at a better price. Would rather have a certified Mechanic work on my can then a kid off from college for the summer. Sorry Kid.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/14/2019 12:39 PM

Thank you so much Gary, for this 5 star review! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketer & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

DM
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DOUGLAS M.
Post Falls, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2019
verified customerVerified Customer
Category: Service
Friendly service
Friendly service. Took a little longer than a Jiffy Lube would, but service is better.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/13/2019 03:11 PM

Thank you so much Douglas, for this great review! I apologize that it did take a little longer and I hope we can surprise you with your next visit! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

SO
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STEVE O.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2019
verified customerVerified Customer
Category: Service
Very nice experience today!!!
Today we had a great experience and everything seems to be fixed and the oil change went well. Jesse was real helpful.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/13/2019 03:09 PM

This is fantastic to hear Steve! I`m pleased that Jesse, was able to help you with all of your needs, we are happy to have him apart of our team! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/12/2019
verified customerVerified Customer
Category: Service
Oil change
Wife had to go ask if her car was ready after seeing her vehicle sitting in the parking lot for over 15 minutes. Recommend being a little more on top of things when you have a customer waiting on there vehicle.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/13/2019 02:50 PM

Thank you so much for taking the time to write this review! If you would not mind giving me a call or sending me an email so I can gather all the data and facts, I would be more than happy to see what happened here so we can get this situation resolved. We appreciate you choosing Mike White Ford and I look forward to hearing from you. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

Verified Customer
Blanchard, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/12/2019
verified customerVerified Customer
Category: Service
The Waiting Room and the Bullit Mustang
They didn’t check the air conditioning as I requested.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/13/2019 02:47 PM

I`m pleased to hear that you enjoyed our waiting room and BULLITT. If you would not mind reaching out to me either phone or email, so I can get your information so we can dig deeper into this! We appreciate you choosing Mike White Ford and I look forward to hearing from you. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

Verified Customer
Otis Orchards, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2019
verified customerVerified Customer
Category: Service
Oil change
Always fast and courteous.
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/12/2019 11:35 AM

Thank you so much for taking the time to give us a great review! We hope the next time you come in, it will be a 5 star visit. We appreciate you choosing Mike White Ford and hope you have a wonderful day. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

SF
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STEPHEN F.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
verified customerVerified Customer
Category: Service
Great Service
Very friendly experience with great and fast service. Took less than an hour to service my vehicle including tire rotation.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/12/2019 11:31 AM

Thank you Stephen, for this amazing review! We will always try to make it a fast and smooth process for you, since we understand how valuable time is. We appreciate you choosing Mike White Ford and look forward to your next visit! 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

AK
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ALVIN K.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
verified customerVerified Customer
Category: Service
Excellent service
Fast reliable service. I feel very confident that my Ford F-150 was taken care of properly.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/11/2019 03:55 PM

Alvin, thank you for this glowing review! I`m happy to hear that you and your F-150 were taken care of properly. If there is anything else you need please, do not hesitate to give us a call. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

KH
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KENNETH H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
verified customerVerified Customer
Category: Service
Service appointment today
The service writer was knowledgeable and professional
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/11/2019 03:47 PM

This is what we like to hear! Thank you Kenneth, for taking the time to write such great things about our Service Department. We appreciate you choosing Mike White Ford and look forward to your next visit! 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

RB
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RICK B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2019
verified customerVerified Customer
Category: Service
Fast friendly service
A+ all the way called 2 make appointment and they said come on down and 2 hours later picking up truck
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/11/2019 01:13 PM

This is what we like to hear! Thank you so much Rick, for taking the time to give us a A+ rating and review! We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

CB
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CATHLEEN B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2019
verified customerVerified Customer
Category: Service
New tires
Great overall experience
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/11/2019 01:00 PM

I`m very pleased to hear so Cathleen! Thank you for taking the time to write such kind words about our dealership. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

WP
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WILLIAM P.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2019
verified customerVerified Customer
Category: Service
F150 Service
Tyler was terrific! He made accommodations for me and got everything done ahead of schedule. He is the best!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 04:49 PM

This is fantastic to hear! Thank you so much William, for taking the time to write such kind words about Tyler! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with
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