TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1061 reviews)
76

Verified Customer
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2019
verified customerVerified Customer
Category: Service
The people are great!
Hi everyone and thanks for another nice visit at ford!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 04:48 PM

Hello! Thank you so much for taking the time to write such kind words about our dealership! We appreciate you choosing Mike White Ford and hope you have a great weekend. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

Verified Customer
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
verified customerVerified Customer
Category: Service
20K Service
Service was on time, quick, reasonably priced. Waiting area is comfortable, coffee was good, but area way too close to new car sales area.. too tempting!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 04:47 PM

I`m pleased to hear that you enjoyed our waiting room and new cars, you are always welcome to test drive one! We appreciate you choosing Mike White Ford and look forward to your next visit. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

CP
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CHARLES P.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2019
verified customerVerified Customer
Category: Service
Oil change
In and out and always do a great job!
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 04:40 PM

We understand how valuable your time is, and we try to make the process as quick and easy as possible. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

LR
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LARRY R.
Harrison, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
verified customerVerified Customer
Category: Service
Staff were committed to customer service
Kirk and Tyler did an excellent job and should be recognized for excellence in unselfishly satisfying me the customer.
I couldn’t be more pleased
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 04:23 PM

Thank you so much Larry, for this glowing review! I`m so pleased to hear that Kirk and Tyler made your experience excellence! We appreciate you choosing Mike White Ford and look forward to your next visit!

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

PK
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PATRICK K.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
verified customerVerified Customer
Category: Service
Great car buying experience!
Our Sales Person, Clint couldn’t have been any better. From the moment he saw us he was very polite, easy to talk to and listened to what we wanted and he was able to deliver!

The Sales Manager was also very friendly, polite and helpful as was the finance officer.

We will definitely be recommending you guys to anybody we know looking for a car.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 04:06 PM

This is what we like to hear! Thank you Patrick, for giving us this glowing review about Clint and our dealership! I`m pleased to hear that Clint was able to help you with all of your needs and if there is anything else you need, please give us a call. We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

RS
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ROBERT S.
Osburn, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2019
verified customerVerified Customer
Category: Service
Great service
Seamless experience
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 03:44 PM

Thank you so much Robert, for this 5 star review and recommendation! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

CD
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CHRISTOPHER D.
Pinehurst, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
verified customerVerified Customer
Category: Service
service reps
super
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 12:59 PM

You are awesome Christopher! Thank you for taking the time to rate and review our dealership. We appreciate you choosing Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

ML
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MATT L.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
verified customerVerified Customer
Category: Service
Great service department
Rig was done exactly when they said it would be done, no surprises.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 12:19 PM

We understand how valuable your time is, and we will do whatever we can to make your visit as short as possible. We appreciate you choosing Mike White Ford and hope you have a great weekend! 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

JC
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JIM C.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
verified customerVerified Customer
Category: Service
Exellent service !
Had a severe puncture on a tire with only 3500 miles and called Mike White Ford. Tyler went out of his way to replace the tire, remount the spare and put away the jack with tools that were used to change the tire on my new F-150. He even worked me in to perform an oil change, tire rotation and vehicle inspection!! All of this was done in a timely manner and a great job by the total crew. The service I received was first class and done by professionals. You have a permanent customer.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 11:17 AM

Wow, Jim! Thank you so much for this glowing review about Tyler and our Service Team! I can not tell you how much this review means to us, and to Tyler! We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

NM
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NICK M.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
verified customerVerified Customer
Category: Service
Great service
Great service.. No pressure salesmen. We worked with Kenny and he found the exact car we wanted.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 11:03 AM

Wow Nick, thank you so much for this glowing review about Kenny and our Dealership! I`m happy to hear that Kenny made it an "enjoyable, no pressure experience " for you. We hope we have earned your loyalty and look forward to any future visits. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

JK
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JAMES K.
Coeur D Alene, ID
Ford E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
verified customerVerified Customer
Category: Service
Friendly service
When I initially called to make the appt the person on the phone made it clear servicing a MH was not what they like to do. But when delivered that did not appear to be the case. My service rep was the best and on time.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 10:55 AM

I`m pleased to hear that your Service Advisor (Tyler) was the best, James! Thank you for taking the time to give us such great feedback. We appreciate you choosing Mike White Ford and look forward to your next visit. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

LH
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LARRY H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
verified customerVerified Customer
Category: Service
Service call
It’s always a pleasure to bring my truck here for all its needs. The service crew is always friendly and explain things very clearly.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 10:40 AM

Thank you Larry, for leaving us a great review! We are incredibly happy to hear that we could provide you with great service each time! We appreciate your support and vow to continue quality service to you in the future!

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

PK
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PATRICK K.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
verified customerVerified Customer
Category: Service
Great experience
My experience was great. Tyler did and amazing job.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 10:11 AM

This is what we like to hear! Thank you so much Patrick, for taking the time to share such kind words about Tyler! We appreciate you choosing Mike White Ford and look forward to your next visit! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

BM
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BILL M.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
verified customerVerified Customer
Category: Service
GREAT SERVICE
TYLER MAKES THE SERVICE PROCESS EASY
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 09:21 AM

Bill, thank you for taking the time to speak so highly about Tyler! We appreciate you and we look forward to seeing you again! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

DS
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DAMON S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2019
verified customerVerified Customer
Category: Service
i had an emergency with my tires and it was late Friday afternoon and i had to drive in from Spokane. It was resolved. Cole did a good job
My review of this matter leads me into my next schedule visit on Tuesday. Since my tires were replaced I developed an immediate noise which I believe originates from my left rear tire . I don't believe it to be my brake pads as my records show they were fine the last time they looked and checked. That leads me into a a very antagonistic observance with my electronic warning lights ranging from Collision Warning Malfunction light comes on and off all the time , my ABS Trac light comes on now all the time, other warnings come on that I have never sen previously, my icons of showing the snow or slip traction icons come on all the time now. I have records that I have actually paid to this looked at previously and it seems that the work has not be satisfied as it looks like a Las Vegas show so I need to get this resolved as i love my car which I purchased form your dealership. I hope I can finally get this resolved as it causes me concern for sure. Thank you Damon Schlenske a MKX owner. 406 439 9155 see you guys Tuesday June 4th
Not Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/08/2019 09:07 AM

Thank you so much, Damon for this 5 star review! I`m pleased to hear that you and Jesse our working on your MKX together. If there is anything you need, please do not hesitate to call. We appreciate you choosing Mike White Ford and hope you have a wonderful weekend! 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

SD
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SHANNON D.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2019
verified customerVerified Customer
Category: Service
Happy Customer
I was able to get an appointment on a Saturday with just a few days notice. Wait time was about an hour for oil change and a tire rotation. The service agent came to my car and showed me how to check the wear on my tires. I am about to go on a trip and they assured me that I was all trip ready. I got a voucher for a car wash. Great service. I will be back next time.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 06/07/2019 03:38 PM

Thank you so much Shannon, for taking the time to write such a glowing review about our Service Department. I`m pleased that you had a great experience from start to finish! We appreciate you choosing Mike White Ford and look forward to seeing you again! 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

Verified Customer
Mead, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
verified customerVerified Customer
Category: Service
Great Service Deparment.
Tyler was the gentleman helping me. My entire experience was professional and above and beyond what would be expected.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 05/31/2019 11:56 AM

I`m so pleased to hear that Tyler, went above and beyond to help you! Thank you for the 5 star review and recommendation. We appreciate you choosing Mike White Ford and look forward to seeing you again. 


Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

RR
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REGINA R.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2019
verified customerVerified Customer
Category: Service
Excellent Service Every Time
My vehicle is no longer under warranty so technically I could take it anywhere to have the oil changed- but I choose Mike White Ford because it is priced comparable to other places but the service here is always outstanding. Tyler greets with a smile and is very confident in what he is explaining. I did not need a shuttle this time but when I do the shuttle drivers are always friendly.
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 05/31/2019 11:19 AM

Wow, Regina! Thank you so much for this outstanding review about Tyler and our Service Department! On my behalf I can proudly say, this means a lot to us. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

Verified Customer
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
verified customerVerified Customer
Category: Service
Oil change and tire rotation
The service crew were very friendly and efficient .
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 05/30/2019 12:37 PM

Thank you so much for this 5 star review and recommendation! We appreciate you choosing Mike White Ford and hope you have a fantastic week.

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with

AT
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AMBER T.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
verified customerVerified Customer
Category: Service
Amazing service as always
Every employee at Mike White Ford is helpful and gives wonderful service with a smile. I always enjoy my time at Mike White Ford
Recommended
Mallory G., Digital Marketing and Social Media Manager from Mike White Ford of Coeur d'Alene responded on 05/30/2019 11:59 AM

Amber, I am so pleased to read this review! Thank you so much for taking the time to write such a glowing recommendation about our Dealership. We appreciate you choosing Mike White Ford and look forward to seeing you again. 

Mallory Gregson 

 Digital Marketing & Social Media Manager

mgregson@mikewhitefordcda.com 

(208)-664-9211
Employees worked with
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