TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

TN
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TRUMAN N.
Greenacres, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
verified customerVerified Customer
Category: Service
Awesome customer service!
I love taking my car to Mike White Ford in CDA. The staff are all incredibly friendly and are great at explaining the care of your vehicle. The service is quick and the waiting room, including separate kids play area, is always clean and very comfortable. I highly recommend them!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:14 PM

Truman, thank you for the awesome review! We're glad that you love taking your car here because we love having you here! We work hard to make sure that your experience is pleasant and speedy! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SF
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STEPHEN F.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
verified customerVerified Customer
Category: Service
Friendly. Service
Freindly service with a job well done.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:08 PM

Stephen, thank you for the 5 star review! We're so glad that you enjoyed our friendly staff! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MF
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MICHAEL F.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020
verified customerVerified Customer
Category: Service
Out the door sooner than expected!
Staff were helpful and friendly. Waiting room and showroom areas are clean and comfortable.
The had the F-150’s oil changed, tires rotated and gave the undercarriage the once-over... in less than an hour and I was on my way home! Worth the hour drive!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:02 PM

Michael, thank you for the excellent review! We're so glad that your oil change/tire rotation beat your expectations and that you felt that the drive was worthwhile. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SH
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SAL H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020
verified customerVerified Customer
Category: Service
Service..Service..Service..With A SMILE
Right Price..Right on Time..No Gimmicks
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/07/2020 04:30 PM

Sal, thank you for the 5 star review! We're so glad that your service experience was so pleasant! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JB
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JACQUELINE B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
verified customerVerified Customer
Category: Service
Great!
I love bringing my car here. Everyone is so kind & helpful!
I was disappointed once I got home and read the part of of my receipt that stated I received a card for a free car wash to Hippo but I did not receive one. Last time it said that also but I was given one to squeakys. Minor issue but still a bummer.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2020 03:02 PM

Jacqueline, thank you for the great review! We're so sorry to hear that you didn't receive your car wash voucher. If you email me with your contact information to marketing@mikewhitefordcda.com, I'd be more than happy to mail one to you ASAP!  Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2020 03:52 PM

Jacqueline, I'm so glad that Tyler was able to get your car wash voucher to you! Thank you so much for being an excellent customer and we look forward to the next chance that we have to serve you!

Employees worked with

DK
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DAVID K.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2020
verified customerVerified Customer
Category: Service
Oil/ Filter change
I’m always pleased that I’m in an out in less then 60 minutes. They do an inspection and let me know what else might need attention soon. Waiting area is nice and comfortable.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2020 03:01 PM

David, thank you for the great review! We're so glad that we were able to take care of your oil change quickly and efficiently. We're very proud of our waiting area and are glad that you enjoyed it as well!  Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Newport, WA
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
verified customerVerified Customer
Category: Service
They care about customers.
I was treated well by every one I had contact with. The service managers were very organized which made every aspect of my visit effortless.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2020 02:57 PM

Anonymous, thank you for the kind review. We're so glad that you were so well taken care of! We will make sure to pass along your kind words to the service managers as well.  Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

VJ
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VINCENT J.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
verified customerVerified Customer
Category: Service
EXCELLENT SERVICE!
I BROUGHT MY VEHICLE IN FOR BASIC MAINTENANCE AND EVERYTHING WAS DONE IN A REASONABLE AMOUNT OF TIME. TYLER WAS EXCELLENT AND TOLD ME OF UPCOMING MAINTENANCE NEEDS. GREAT SERVICE STAFF.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2020 02:51 PM

Vincent, thank you for the excellent review! We're thrilled to have had the honor of performing your maintenance and appreciate your kind words towards our Service staff.  Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

NS
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NICHOLAS S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
verified customerVerified Customer
Category: Service
They made me feel like my business mattered!
Took my flex in for its first maintenance and the found some issues with the electrical system that was somehow not seen upon the original inspection. Tyler in the service department was great they got the issue resolved quickly at no additional cost and even got us a loaner so we where not out our primary family vehicle. Will definitely go to Mike White for our future car buying and service needs in the future.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2020 02:47 PM

Nicholas, thank you for the excellent review! We're so glad that you felt like you mattered, because you do matter to us! We're so glad that we were able to take care of you and your flex!  Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DA
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DAVID A.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019
verified customerVerified Customer
Category: Service
Routine Service
As usual, the service dept. did a great job!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/27/2019 09:20 AM

David, thank you for the 5 star service. Routine service is just as important as non-routine service and we consider it a privilege to take care of you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

GM
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GALE M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
verified customerVerified Customer
Category: Service
Efficient and a Pleasant experience
In and out in timely manner. Staff are friendly and efficient.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/27/2019 09:09 AM

Gale, thank you for the 5 star review! We're so glad that you found your service to be efficient and pleasant! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MG
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MARIO G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2019
verified customerVerified Customer
Category: Service
2012 F150 50,000 miles service
Excellent service. Vehicle completed on time as promised. Service Representative was very nice and answered all my questions.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/27/2019 09:08 AM

Mario, thank you for the excellent review! We're so that that your 50,000 mile service went so quickly and so well. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
verified customerVerified Customer
Category: Service
Awesome
Thank you for all you do
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/24/2019 11:56 AM

Anonymous, thank you for the awesome review! Thank you so much for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

HG
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HOLLY G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
verified customerVerified Customer
Category: Service
Truck service
I have always received great service here.
All of the service writers are extremely knowledgeable,polite and will listen to you.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/24/2019 11:56 AM

Holly, thank you for the great review! We're so glad that you have had such great experiences with our service writers! Thank you so much for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DS
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DEWAYNE S.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019
verified customerVerified Customer
Category: Service
Great experience
Done ahead of schedule.. Checked everything replaced license plate light no charge.. Feel confident and safe on the road that everything is in great working order..
Recommended
Employees worked with

CS
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CORY S.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
verified customerVerified Customer
Category: Service
Svery pleased
Great staff, very helpful
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/17/2019 02:18 PM

Cory, thank you for the 5 star review! We're so glad that you were pleased with your experience with us! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DB
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DEVON B.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2019
verified customerVerified Customer
Category: Service
Amazing customer service
Thank you for allowing me to build a relationship with your wonderful technicians! I love seeing the same faces when I come in year after year!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/17/2019 02:17 PM

Devon, thank you for the amazing review! We consider ourselves to be privileged to have been able to build a relationship with you! We appreciate your loyalty and always enjoy serving you when we get the opportunity to do so! Thank you for choosing Mike White Ford! We look forward to our next opportunity to serve you!

Employees worked with

JO
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JAY O.
Kettle Falls, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
verified customerVerified Customer
Category: Service
Very Friendly
We purchased our vehicle here. This was our 2nd service visit for routine maintenance. The staff is always pleasant, there is always space to sit and relax and the coffee is always on. Very easy to bring vehicle in and the stay, which is never long always enjoyable.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/13/2019 02:02 PM

Jay, thank you for the 5 star review! Welcome back for your second service experience! We're so glad that it sounds like it was everything that we strive for. Thank you for choosing Mike White Ford! We look forward to serving you again for your third visit and beyond!

Employees worked with

Verified Customer
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019
verified customerVerified Customer
Category: Service
Explorer Service
Car was promised by 11:00. Done on time!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/13/2019 01:56 PM

Anonymous, thank you for the 5 star review! We're so glad that we were able to meet your promise time for your Explorer! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Osburn, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/09/2019
verified customerVerified Customer
Category: Service
waiting
Service was done well and car was serviced at the time of the appointment. Only issue was that the service agent got busy and forgot to let me know my car was ready so I had to wait around longer than needed.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/13/2019 01:48 PM

Anonymous, thank you for the 4 star review! We're very sorry that we weren't able to meet your or our expectations of service. We will have a discussion with our team so that we can work on a process to make sure that this doesn't happen again. Thank you for choosing Mike White Ford! We look forward to serving you again in the future.

Employees worked with
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