TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

DP
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DAVID P.
Careywood, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
verified customerVerified Customer
Category: Service
People treat you with respect
In for Service, all concerns were heard and I was advised of recalls that needed attention
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/07/2020 02:08 PM

David, thank you for the excellent review! We're so glad that you felt like your concerns were listened to and that you were advised of anything that needed further attention. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DF
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DARIN F.
Rathdrum, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2020
verified customerVerified Customer
Category: Service
Pleasant employees
Only criticism is I never received a call or text when the work was completed. Other than that id was a great experience
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/07/2020 02:06 PM

Darin, thank you for the good review! We're sorry that we didn't notify you when your vehicle was ready, but thank you for letting us know so that we can work on improving that with our service writers. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JB
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JULIE B.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2020
verified customerVerified Customer
Category: Service
Great Service Exprience
Last minute call for new tires and an alignment. Got the specific tires I requested for a good price and got the work done early.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/06/2020 04:16 PM

Julie, thank you for the great review! We're so glad that we were able to take care of your tires and alignment and get you back on the road quickly! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DY
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DOUGLAS Y.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
verified customerVerified Customer
Category: Service
Excellent Service
Top notch service and professionalism
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/05/2020 02:31 PM

Douglas, thank you for the excellent review! We're so glad that you enjoyed servicing your Explorer with us! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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SUZI Z.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2020
verified customerVerified Customer
Category: Service
Everyone is so nice!
Everyone is so friendly, professional & efficient. I love that Joey is still there. The waiting lounge is great. I had a quiet corner for my service dog to lie down by my feet.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/05/2020 02:23 PM

Suzi, thank you for the nice review! We're so glad that you enjoyed your service. We love that Joe is still here too! Your service dog is always welcome too! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

ST
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SCOTT T.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
verified customerVerified Customer
Category: Service
Oil change
Tyler in the service Dept was amazing. Very helpful and friendly. He answered all my questions and should be complimented.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/05/2020 02:22 PM

Scott, thank you for the amazing review! We'll be sure to pass your kind words along to Tyler! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2020
verified customerVerified Customer
Category: Service
Service
The people in the service department were friendly and it took less time them they said.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 02/05/2020 02:20 PM

Anonymous, thank you for the fantastic review. We're so glad that your service went well and was even faster than expected! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MC
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MARI C.
Sandpoint, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
verified customerVerified Customer
Category: Service
1st Service
1st Service on our F150 - relaxed and had some fresh coffee. Done and back on the road in an hour!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/31/2020 03:51 PM

Mari, thank you for the fantastic review! Congratulations on your first service on your F150! We're so glad that you found the experience relaxing and enjoyed our coffee. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

TR
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TERRY R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2020
verified customerVerified Customer
Category: Service
Great customer service...
The team in service is awesome... always engaging and helpful...
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/31/2020 03:49 PM

Terry, thank you for the great review! We'll make sure to pass your kind words along to our service team! We love engaging our customers and sharing our passion for vehicles! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KH
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KEITH H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2020
verified customerVerified Customer
Category: Service
Friendly, fast service
I went in to get my oil changed and mentioned that I needed the leaf spring bolts retorqued due to new overload springs added recently. They did that with no charge added. They were fast and the waiting area was large and comfortable. I live in Spokane and bought my truck there but I may come up with reasons to be in the CDA area to use Mike White for service. A very pleasant experience with friendly service techs.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/27/2020 12:17 PM

Keith, thank you for the fantastic review. We're so glad that we were able to take care of both your oil change and your bolts. We can always help you with more reasons to come to CDA! Especially as the weather gets nicer! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KB
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KIRK B.
Otis Orchards, WA
Ford F250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
verified customerVerified Customer
Category: Service
very professional.
first service for first diesel truck. staff is very professional and patient. had no problem taking time to answer all my question and or concerns.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/27/2020 12:16 PM

Kirk, thank you for the excellent review! Congrats on reaching your first service on your truck! We're so glad that everything went well and you felt comfortable and well attended to. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JJ
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JOHN J.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020
verified customerVerified Customer
Category: Service
Top Notch
Brought the F150 in for The Works. Had it done when Tyler said it would be. Feel very fortunate to deal with your staff.

And the waiting area couldn’t be nicer.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/24/2020 01:28 PM

John, thank you for the incredible review. We're so glad that you treated your truck for The Works! We feel fortunate to be able to take care of our awesome customers! We look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Employees worked with

AB
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ANGELA B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
verified customerVerified Customer
Category: Service
Always great
Great service!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/24/2020 01:21 PM

Angela, thank you for the 5 star review! We're so glad that you enjoyed your time with our service department! We look forward to serving you again in the future! Thank you for choosing Mike White Ford!

Employees worked with

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GLENN S.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
verified customerVerified Customer
Category: Service
prompt, friendly, knowledgable.
Always good service, We are very pleased and satisfied. Glenn Sanborn
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/17/2020 02:58 PM

Glenn, thank you for the 5 star review! We are so glad that you were satisfied and enjoyed your experience with us. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CH
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CINDY H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020
verified customerVerified Customer
Category: Service
Cindy h
Make you feel at home and answers your questions.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/17/2020 02:55 PM

Cindy, thank you for the great review! We're glad that you felt comfortable and at home! That's always our goal! Thank you for choosing Mike White Ford! We're looking forward to serving you and your Escape again in the future!

Employees worked with

MB
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MICHAEL B.
Coeur D'Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2020
verified customerVerified Customer
Category: Service
Fast and efficient
Check-in and service was quick and efficient, staff was very helpful. I did need to make a return visit to have a couple of things on the invoice explained to me, one of which we then determined needed a follow-up.
A minor problem was the inability of the website to accommodate scheduling service, but a simple telephone call resolved that.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:29 PM

Michael, thank you for the 4 star rating. We're glad that your service experience went well. We do offer on-line scheduling so I'm not sure if you were given an incorrect URL or if the site had a temporary outage. The next time that you need service, I recommend visiting this website directly https://www.mikewhitefordcda.net/xtime/schedule-service.htm Thank you for choosing Mike White Ford. We look forward to serving you again in the future!

Employees worked with

DG
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DONALD G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
verified customerVerified Customer
Category: Service
convenience
nice facility, pleasant environment, helpful staff.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:26 PM

Donald, thank you for the 5 star review! We're so glad that your experience with us was so pleasant and convenient! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RR
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REGINA R.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
verified customerVerified Customer
Category: Service
Always a great experience.
Always a great experience when I get my car serviced. The customer service is outstanding. I never feel like I am being “sold” on extra things to be done. I appreciate the shuttle that makes it easy for me to leave my vehicle while I go to work.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:22 PM

Regina, thank you for the great review! We're so glad that you've had multiple good experiences with us and our service department. We take it as a matter of pride to only extend recommendations for parts and services to customers that we would want done for our own vehicles. That's just being a good community member. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

HB
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HENRY B.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
verified customerVerified Customer
Category: Service
You always do good work. We bought our car in 1979. We've never had any problems. Love the car. !
The people that service our car are always polite and very knowlegable.
Always good service.

Thank you.

Henry & Dixie Bolinger
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:20 PM

Henry & Dixie, we appreciate your kind words! We're so glad that your vehicle is working so well and that you've enjoyed your interactions with our service department! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DA
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DAVID A.
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
verified customerVerified Customer
Category: Service
Oil change
They have always got me in and out in no time for my oil change and tire rotations so for that I gave them 5stars but haven't had to use them for anything else
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/15/2020 04:17 PM

David, thank you for the 5 star review. We're so glad that your oil changes and tire rotations have been going so well. We hope to have the opportunity to serve you further whenever the need arises. Thank you for choosing Mike White Ford!

Employees worked with
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