TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

MM
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MYRTLE M.
Santa, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2020
verified customerVerified Customer
Category: Service
Personnel
Nice people!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/10/2020 02:29 PM

Myrtle, thank you for the kind review! We're very proud of our team and so glad that you had a nice encounter with them! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

AB
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ANGELA B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2020
verified customerVerified Customer
Category: Service
Thank you!
Always great..................thanks Tyler!!!!!!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/10/2020 01:08 PM

Angela, thank you for the 5 star review! We're so glad that you had a great experience and we'll make sure to give extra kudos to Tyler! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DN
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DAVID N.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020
verified customerVerified Customer
Category: Service
Oil Change
The representative that came to pick up our car was very courteous and a real Gentleman.
He represents your company very well. The same Gentleman brought back our car. What a Great Service to provide your customers.
Thank You very much , we really appreciate very much. Thank You!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/10/2020 11:43 AM

David, thank you for the great review! We'll make sure to pass along your kind words to our Service Porter team! We're so glad that you had such a great experience! We appreciate you as well! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JL
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JEFFREY L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2020
verified customerVerified Customer
Category: Service
The entire staff at Mike White Ford are excellent people
I just bought a new 2019 Ford Ranger XLT at Mike White , and I must say that I am extremely impressed and happy with my new truck. Everyone involved with my buying process needs to be recognized as the best people ever ! Very friendly , helpful and and fun to be around. Mr Mike White , Chelsea White , Mike Vickhammer , Jim ( Curly ) Lynch , Jacob Mahar , Cole Patterson , and Bill Duvall are all very special people that have made my buying experience and all other needs at Mike White Ford very rewarding , to say the least !! If not for these and others at the dealership , I would look elsewhere , but I've found my forever home dealership. Thank you all for your help and understanding of my needs and values !
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/10/2020 11:40 AM

Jeffrey, thank you for the excellent review! Congratulations on your new Ranger! We're sure you're going to love it! We'll make sure to let all of the awesome people that you mentioned hear your kind words about them! Thank you for choosing Mike White Ford! We look forward you again in the future!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
verified customerVerified Customer
Category: Service
Excellent service!
Never disappointed when I come here. Friendly staff and a welcoming atmosphere. Service department is always helpful and they get you in and out in a timely manner.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 02:50 PM

Anonymous, thank you for the 5 star review. We're so glad that you've had such excellent service and have enjoyed your interactions with our staff! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RS
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RYAN S.
Pasco, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020
verified customerVerified Customer
Category: Service
ALWAYS ON THEIR GAME
Took my Raptor in for an oil change and tire rotation - which was seamlessly performed as usual. The windshield wiper fluid motor did not appear to be working and the staff took care of that problem as well. There is a reason I live in Washington 3 hours away and do all of my business at Mike White Ford of Coeur d'Alene. They never disappoint!!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 02:39 PM

Ryan, thank you for the kind review. It was our pleasure to work on your Raptor and we're so glad that it was running well when we left. 3 hours is a long drive and we want you to know how much we appreciate you! Thank you so much for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2020
verified customerVerified Customer
Category: Service
Great Service Department
I’ve used them all and Mike White Ford delivers the best overall service experience by far of any of the Ford dealerships in the area. It’s worth the drive over from Spokane!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 02:38 PM

Anonymous, thank you for the excellent review! We know there are a lot of service options but we work very hard to do our absolute best for our customers and our community! Spokane is part of our community too and we're always glad to have our Washington friends visit! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020
verified customerVerified Customer
Category: Service
AWESOME PEOPLE
THANKS FOR ALL YOU DO TO TAKE CARE OF YOUR CUSTOMERS
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 11:04 AM

Anonymous, thank you for the awesome review! We're very proud of our people and really enjoy taking care of our customers! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RG
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ROY G.
Cataldo, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2020
verified customerVerified Customer
Category: Service
Generally reliable service
Maintenance work went according to schedule. Service department staff were friendly and helpful.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 10:52 AM

Roy, thank you for the 4 star review. We're so glad that your service work went according to schedule and that you enjoyed meeting our service staff. If there is anything that we can do to turn your 4 star experience into a 5 star one, please let us know! We're always looking to improve. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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MIKE N.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2020
verified customerVerified Customer
Category: Service
Service
I had an appointment for an oil change and tire rotation. My truck had been siting for sometime and the battery didn’t have enough charge to turn the engine on. We talk to Tyler at Mike White Ford and he sent out a technician to jump our truck. I would have paid for the service but they didn’t charge me for the jump. Tyler said this is what we do. This is truly customer service and will continue to use Mike White for all me service needs. Nice job, Tyler
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 10:51 AM

Mike, thank you for the kind review. Taking care of our customers is our number one priority and we're so glad that we were able to get your engine jumped and service completed successfully. We'll make sure to pass your kudos onto Tyler. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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STEVEN E.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Category: Service
First oil change
Friendly folks and comfortable waiting room!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/09/2020 10:41 AM

Steven, congratulations on reaching your first oil change! We're so glad you enjoyed our waiting room. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MM
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MICHAEL M.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Category: Service
great folks
prompt on time repair
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/08/2020 03:16 PM

Michael, thank you for the great review! We're so glad that you enjoyed meeting with our team members and we were able to take care of your repair for you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

AB
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ANGELA B.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Category: Service
Always a great experience
As always Tyler is accommodating and I appreciate Klinton checking my air filters, they needed changed YUK! No wonder I’m a train wreck.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/08/2020 03:14 PM

Angela, thank you for the 5 star review! We'll make sure to pass along your kind words to both Tyler and Klinton! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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PATRICK K.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2020
verified customerVerified Customer
Category: Service
Always quick and easy
I currently have 2 vehicles that I get my regularly scheduled service done by you guys. Every visit is as quick as it can be and I’m always greeted by a friendly service employee.
Nobody has tried to pressure me into getting any services or products that weren’t needed.
Thank you!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/08/2020 03:12 PM

Patrick, thank you for the kind review. We're always glad to see you and both of your vehicles. Glad that your service experience is friendly and no pressure. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

GA
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GERALD A.
Newman Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
verified customerVerified Customer
Category: Service
Timely and efficient
Paperwork was ready and I was greeted at the service entrance. Was treated with courtesy. Waited in the nearby waiting area and helped myself to some coffee while I read a book I brought along. Before I knew it, my truck was ready to go. Service manager reviewed the paperwork, gave me some feedback on the truck, and returned my keys. Good to go.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/24/2020 10:01 AM

Gerald, thank you for the 5 star review. We're so that your service experience was pleasant and expedient. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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CLINTON H.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
verified customerVerified Customer
Category: Service
Great service experience
Fast friendly and in the time they quoted.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/24/2020 10:00 AM

Clinton, thank you for the great review! We're so glad that your service experience was fast, friendly and accurate! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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CHRISTINE S.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
verified customerVerified Customer
Category: Service
exemplary
Mike White, Kudos to you for your exemplary team. Chelsea, Joe, Tyler, Cole...they were all great in assisting me to purchase new tires and replace my front grill. If only they could train our politicians with basic manners for serving their customers-in this case us taxpayers.
Christine
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/24/2020 09:59 AM

Christine, thank you for your very kind review. We'll make sure to pass along your kind words to Chelsea, Joe, Tyler and Cole. We're happy to train anyone that would be open to it! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020
verified customerVerified Customer
Category: Service
Tire replacement
Ruined one of my tires and needed a replacement. I called and was told to come right in. They took my ruined tire and rim and told me they would get the tire, mount it and call me later that day to have it installed on my car. When they called me I went down and they put it on my car.

My only question is, when the technician raised the tailgate on my Escape he lifted it with his hand and pushed it down with his hand. I thought I had read that with the automatic tailgate, doing that would damage the lift motor. Can you clarify?
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/23/2020 01:48 PM

Anonymous, thank you for the 5 star review. We're so glad that we were able to take care of your tire situation. While repeated mechanical tailgate usage isn't encouraged for long term use on the tailgate, it's perfectly fine to do it from time to time. For example, when you adjust the height for the locked height mechanism on the automatic tailgate, you have to physically stop it at the height that you want the automatic tailgate to open to. Nothing to worry about! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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THOMAS F.
Steptoe, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020
verified customerVerified Customer
Category: Service
The people
We had an issue with our chip protection on our new Ranger and when I asked about getting it fixed the service tech advised me the company that installed it was closed on Saturdays. He then went out of his way to get the pick up into another business and get it fixed that day and then got our scheduled service done. We were out in just over an hour on a Saturday instead of missing a day of work to correct a problem.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/11/2020 03:27 PM

Thomas, thank you for the 5 star review. We're so sorry to hear that there was an issue with the chip protection, but we're so glad that we were able to get it taken care of for you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2020
verified customerVerified Customer
Category: Service
Excellent service every time.
Very good service. I had a bunch of work done on a 2010 F-150. Serviced brakes, transmission, differentials, exhaust manifold, power steering, coolant system, and oil change. It wasn't cheap, but it was prompt and excellent work!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/03/2020 03:18 PM

Anonymous, thank you for the excellent review! We're so glad that we were able to take care of your F-150 in a prompt and thorough manner! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
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