TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

Verified Customer
Hayden, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2020
verified customerVerified Customer
Category: Service
Nice people and good service.
Service dept personnel very nice and all seemed to went well with the services done.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/14/2020 03:55 PM

Anonymous, thank you for the nice review! We're very glad that you enjoyed your interactions with our staff and that your services went well. We're always striving to improve and would love to know how we could have made your 4 star experience into a 5 star. If you feel so inclined, please respond via email and let us know! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RG
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RICHARD G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2020
verified customerVerified Customer
Category: Service
oil change / tire rotation
nice service
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/14/2020 03:54 PM

Richard, thank you for the nice review! We're so glad that your oil change and tire rotation went well! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

FH
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FRANK H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
verified customerVerified Customer
Category: Service
Good quick visit
The visit to Mike White Ford on 5/7/20 was comfortable (waiting room) efficient (maintenance done quickly) and professional. A good experience.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/08/2020 03:54 PM

Frank, thank you for the 5 star review! We're so glad that your visit was comfortable and speedy! That's always our goal! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

PB
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PETE B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2020
verified customerVerified Customer
Category: Service
Great and friendly service
This is the best service in c d a
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/06/2020 11:19 AM

Pete, thank you for the great review! We're so glad that you enjoyed your service experience with us! Thank you for the compliment about the best service in CDA! That's very kind of you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RC
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REX C.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
verified customerVerified Customer
Category: Service
LOF
ANOTHER GREAT SERVICE EXPERIENCE
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/05/2020 01:30 PM

Rex, thank you for the 5 star review! We're very glad that you had another great service experience! That's what we like to hear! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MH
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MEG H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2020
verified customerVerified Customer
Category: Service
Customer Service is Spot on.
I drive from Spokane to CDA for their service. They make you want to do business with them. Spokane dealers ( Wendle and Gus Johnson ) treat their customers terrible and I would not recommend them to anyone. Now you drive 20 miles East and what a refreshing difference. First class all the way.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/05/2020 01:29 PM

Meg, thank you for the kind review! We are so grateful that you take the time to drive out from Spokane! It is truly our pleasure to take care of our customers and their vehicles. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DM
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DORAL M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020
verified customerVerified Customer
Category: Service
Oil Service & Lube
May 1, 2020 the service work was completed timely.
The waiting was clean and properly layout. The chairs were set to provide six foot distancing.
All the help were cheerful and helpful. I was nice to get back to a normal life .
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/04/2020 08:29 AM

Doral, thank you for the kind review! We're very glad that we were able to get your oil service and lube taken care of in a timely manner! We're also glad that you enjoyed our new temporary layout! We're getting so fond of it that we might keep it! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SM
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SHARON M.
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
verified customerVerified Customer
Category: Service
helpful nice
people there were helpful and nice. protecting us and the employees.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/30/2020 04:30 PM

Sharon, thank you for the very nice review! Helping you was our pleasure! Also, keeping our customers and employees safe is a main priority for us right now and we're taking many steps to ensure the safety of both! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DH
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DANIEL H.
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
verified customerVerified Customer
Category: Service
The people make Mike White Ford great
My experience with the service people at Mike White Ford has been EXCELLENT! Whenever I take my truck in for service or repair I always feel like I'm meeting with A counselor or trusted advisor. I have never felt like they were trying to sell me on anything, only providing me information and details enabling me to make an informed decision about what needs attention on my vehicle. I couldn't be more pleased with the service experience I've had at Mike White Ford.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/30/2020 04:26 PM

Daniel, thank you for the incredible review! Your kind words make us very proud and we appreciate the compliments. We're honored to have you as a customer! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

ST
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STEPHEN T.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
verified customerVerified Customer
Category: Service
Oil Change went as expected
Appointment went as expected. Wasn't "pushed" to buy things other than what was necessary, which I appreciate.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/30/2020 04:25 PM

Stephen, thank you for the 5 star review! We're so glad that we met your expectations for your oil change and that you didn't feel pressured! That's always our goal! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

PS
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PAMELA S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020
verified customerVerified Customer
Category: Service
Great Service
Tyler our service Rep did a wonderful job, explained everything thoroughly. got us out quickly.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/30/2020 04:24 PM

Pamela, thank you for the great review! We're so glad that you enjoyed your service with us. We will be sure to pass along your kudos to Tyler! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

ST
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STEPHEN T.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Great Service
Very consistent with great service.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/28/2020 04:02 PM

Stephen, thank you for the great review! We're so glad that you've consistently enjoyed your service experience and we appreciate you coming back! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
ID, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Friendly people and great service
I always have a great experience here.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2020 03:11 PM

Anonymous, thank you for the great review! We're so glad that you enjoyed both our team members and our service skills. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DH
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DIANNE H.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
verified customerVerified Customer
Category: Service
Good service and clean
Ok
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/22/2020 10:23 AM

Dianne, thank you for the great review! We're so glad that you enjoyed getting your Escape serviced with us! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KH
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KAREN H.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
verified customerVerified Customer
Category: Service
Not typical dealer prices
I don't typically use a dealership for service unless it's warranty related as I assume the cost will be higher. Did a basic service because my husband found a "special" price. No upselling, everything checked out just fine, the service was superior, and the price... Two jobs that normally get done at home because of likelihood of damage and parts cost. About $30 over local parts cost (and I can't even get them right now) and it was the normal price not some special!!! Definitely going back for general service. Super quick too. I've been in before because of a warranty job and they were superb then as well.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/21/2020 01:52 PM

Karen, thank you for the 5 star review! We're so glad that we were able to help you out and pleasantly surprise you with the pricing! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

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Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
verified customerVerified Customer
Category: Service
Regular service
Quick and easy as always. Good service and friendly staff.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/20/2020 04:14 PM

Anonymous, thank you for the good review! We're so glad that your regular service was both quick and easy! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SO
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STEVEN O.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2020
verified customerVerified Customer
Category: Service
Everything Went Great.
Tyler made sure we were taken care of.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/16/2020 04:47 PM

Steven, thank you for the great review! We're so glad that everything went so well during your service appointment! We'll make sure to pass along your kind words to Tyler! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JA
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JOSEPH A.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Oil Change
Timely, friendly, excellent waiting area
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/15/2020 04:00 PM

Joseph, thank you for the 5 star review! We're so glad that your oil change experience was speedy and friendly! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KB
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KIMBERLY B.
Otis Orchards East Farms, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Oil change and studded tires changed out
You guys are always awesome! Doing great at keeping us safe too during these crazy times! Thank you so much!!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/15/2020 03:58 PM

Kimberly, thank you for the awesome review! We're so glad that we were able to handle your oil change for you and get your tires swapped as well! These are crazy times but we're so grateful to our customers and our employees for remaining fantastic! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

BL
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BRIAN L.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2020
verified customerVerified Customer
Category: Service
On time and fairly priced.
Had tires mounted and balanced. Half the price of the bug name shop and they didn't damage my wheels! Got and oil change as well and still saved money. Thanks again!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/13/2020 03:40 PM

Brian, thank you for the 5 star review. We're so glad that we were able to take care of both your tires and oil change, while saving you money! That's great to hear! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
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