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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

RB
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Raymond B.
Lake Elsinore, CA
2017 Hyundai Ioniq Hybr
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
Only thing was I mentioned that my millage was down about 20 percent and it was not really addressed with me.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:21 PM

Thank you so much for the great review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
RT
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Richard T.
Vista, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service from day 1!
Courteous, prompt and always take the time to explain any procedures.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2019 07:32 AM

Thank you for the positive response. We are happy to be the service department that takes care of your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JO
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Jose O.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and professional services
Service excellent has always
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2019 07:31 AM

Thank you for the positive response. We are happy to be the service department that takes care of your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
TJ
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Todd J.
Temecula, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
22,500 service
The maintenance management team is excellent.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2019 07:30 AM

Thank you for the positive response. We are happy to be the service department that takes care of your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JV
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Johnny V.
Temecula, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Da Best Service Team in Temecula !
Thank you Carlos, Jason, service department friendly and efficient and accomadating. Thank you for always taken care of my cars ~ appreciate you all very much!

Johnny Villa
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2019 07:30 AM

Thank you for the positive response. We are happy to be the service department that takes care of your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Menifee, CA
2018 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Travis and Carlos are easy to work with and always try to get your car out of service as soon as they can.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2019 07:29 AM

Thank you for the positive response. We are happy to be the service department that takes care of your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JR
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Judi R.
Perris, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They truly care!
Great Service!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/22/2019 07:29 AM

Thank you for the positive response. We are happy to be the service department that takes care of your vehicle. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Verify if your not sure about something
Not to happy with the fact they were trying to sell me something 30,000 miles ahead of the recommended service of a radiator flush and fill. Hyundai says to flush and fill radiator fluid at 60,000 miles and my service center said (recommended) to do it at 30,000. Always verify if you think something is up - or you have questions.
Recommended
Employees worked with
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TRAVIS KUHN
MC
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Muriel C.
Menifee, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
It's the people in the service department that makes Temecula Hyundai an excellent place to have your car serviced.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/05/2019 09:15 AM

Thank you so much for the kind words. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SH
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Sheri H.
Winchester, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The staff is pleasant and very helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/05/2019 09:15 AM

Thank you very much for the great 5 star review. We are happy to be your service center. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Hemet, CA
2013 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hmmmm
The jury is out until my second trip for the same diagnostic code in Less than a week. Wish the prompt didn’t come up to make a review quite yet. Not sure whether I recommend or not at this point but there is no choice not to answer
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/02/2019 04:57 PM

I am so very sorry for the inconvenience that has occurred with the check engine light coming back on. I have left a message and would like to chat on what we can do to assist  in this situation. I will try back again on Monday to see if we can help you out. Thank you for your time and I hope to speak to you soon.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Travis
The point of contact is always the service personnel. Travis was courteous, helpful, and got the job done. We were in and out hours less than what was expected.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/04/2019 07:14 AM

Thank you very much for the great review. Hope we can continue our relationship with you and your vehicle. Thank you again for allowing us to take care of your service needs. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MG
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Martin G.
Temecula, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service done right.
The service department did the product improvement update on my 2013 Sonata in the amount of time they stated. Great job.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 03/04/2019 07:12 AM

Thank you very much for the great review. Hope we can continue our relationship with you and your vehicle. Thank you again for allowing us to take care of your service needs. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
LC
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Lida C.
Menifee, CA
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/20/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Easy to make an appointment
See earlier comments about lack of communication
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/20/2019 03:40 PM

Thank you so much for coming in to have your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
DC
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Dewayne C.
Murrieta, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Service
They get me in and out in a good time for my appts
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/20/2019 03:33 PM

Thank you for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SC
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Sandra C.
Winchester, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Another great experience!
As always I received great customer service. The staff is always very accommodating, and knowledgeable. Sidenote I also really enjoy the popcorn in the waiting room ;)
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/14/2019 07:47 AM

Thank you so much for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
SW
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Steven W.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and easy
The whole experience was great. The only complaint is there were greasy fingerprints on my windows from the service. I did not notice at first because it was raining when I picked up my car.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/14/2019 07:46 AM

Thank you so much for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Lake Elsinore, CA
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick service
I go once a month for an oil change due to high mileage and they always get me in and out. I have never experienced services like this and I have owned many cars. Good job
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/14/2019 07:45 AM

Thank you so much for coming in to have your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Reliable and Trustworthy Service
The dealer made me aware of a recall that needed to be completed and advised of brake fluid due to the age of my car. They send a very detailed report to your E-mail of all work done on the car which allows you to look back at the money spent or provide documentation if you were to sell to another person in the future.

They have always been professional during the 7 years of I've owned this Sonata.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/12/2019 08:04 AM

Thank you for a great survey, We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RC
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Robert C.
Temecula, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Have purchased three vehicles from Temecula Hyundai. The sales and service staff have always been very helpful and willing to work out any issues. Busy dealership, but very good customer service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 02/12/2019 08:03 AM

Thank you for a great survey, We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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