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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

RE
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Robert E.
Temecula, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Service
The folks in the Service Dept and at the Dealership are very helpful and welcoming.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:40 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
CA
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Carla A.
Oceanside, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional and fast
Excellent service and timely repairs on recalls.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:40 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Murrieta, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Got me in right away!
:)
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:39 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MK
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Michael K.
Menifee, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall service
All great, quick and friendly. Happy New Year
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:39 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
AF
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Arnoldo F.
Menifee, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great friendly service. making sure I'm well taken care of
awesome staff
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/03/2019 07:38 AM

Thank you for the great 5 star review. Hope you enjoy your new year. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
FM
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Florence M.
Murrieta, CA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
An overall good experience.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/21/2018 08:12 AM

Thank you so much for the great survey. We appreciate your business and I am glad to see that we took care of your service needs.  

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Riverside, CA
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All the people that work there in the service department
This is why I was in a car and always have my service done there even though I have to drive a ways
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/21/2018 08:12 AM

Thank you so much for the great survey. We appreciate your business and I am glad to see that we took care of your service needs.  

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
DA
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Deborah A.
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
I always receive excellent customer service and the staff are friendly as well.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/21/2018 08:11 AM

Thank you so much for the great survey. We appreciate your business and I am glad to see that we took care of your service needs.  

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
DJ
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David J.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Service
The service department is definitely on top of things! Courteous and friendly! Dealt with them for two years and never a problem.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/13/2018 06:02 PM

Thank you so very much for the review. Hope to see you again in 2019. Enjoy your holiday and New Year. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Temecula Hyundai is Great
Never had a bad experience here. Thanks to all!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/12/2018 03:54 PM

Thank you so much for the great survey, We are very happy to have you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
MB
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Marilyn B.
Sun City, CA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My time in the lobby of a car dealership
The popcorn was great! I got a second helping. I found a station where I could power up my cell phone and tablet. Loved the option on having a table in the showroom to sit and real a book or sitting in one of the comfortable chairs and watch television. Restrooms were very clean and fresh smelling. The I loved window shopping for accessories. Life in the lobby made my waiting time very short and easy.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/12/2018 03:01 PM

Thank you for the great review. We are glad that your stay with us was so great. Hope to see you again soon. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Sun City, CA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A Plus Service!
Great customer service! I have bought 2 cars from Temecula Hyundai and every time I've been here for whatever is needed is always a positive experience.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/06/2018 07:01 AM

Thank you for the great survey. We are happy to see that we earned a 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
GP
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Gerald P.
Hemet, CA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Clean, friendly and popcorn!
I am having trouble finding any flaws in the overall experience at my 30,000 mile service. Travis, my service manager, was very patient with me as I described the services required. I am thankful that I finally found a company that's honest and reliable. Thank you Travis and Temecula Hyundai!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/06/2018 07:00 AM

Thank you for the great survey. We are happy to see that we earned a 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
SS
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Santino S.
Murrieta, CA
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
Mr James Crueger, met every need from start to finish in insuring that i received the best experience in buying my 2018 hyundai Sonata. He was very detailed and knowledgeable about the vehicle. His attention to detail great attitude made this a very easy deal for me.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 12/03/2018 04:26 PM

Thank you for the great review. We are very happy to have you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
LV
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Leonard V.
Murrieta, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service
We were greeted immediately for service appointment and got out on time. Well Done TH
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/26/2018 10:08 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
CD
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Cheryl D.
Murrieta, CA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Dept
I have not used Hyundai service for quite some time because of the terrible service I received. This time however, there was a completely different staff. Staff was knowledgeable, friendly, and seemed to work well together. This was a big change from my last visit. I will definitely use this establishment in the future.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/26/2018 10:08 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
SC
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Steve C.
Fallbrook, CA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service!
From start to finish the quality of service I received from my service writer (Travis) and the rest of the team at Temecula Hyundai was just exceptional. First of all the steering alignment issue was perfectly resolved, so that is the main thing always. But the attention to detail from the team was as good or better than what I have received from Mercedes or Lexus service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/26/2018 10:08 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
DH
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Doug H.
Temecula, CA
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5
They Care
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/26/2018 10:07 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Temecula, CA
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
review
Very good service and super nice people.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/26/2018 10:06 AM

Thank you for the great review. We thank you for coming in to have your vehicle service with us. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Aguanga, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
TAKES TOO LONG FOR SIMPLE SERVICE
IT TOOK ALMOST 2 HOURS FOR AN OIL CHANGE AND TIRE ROTATION. (THERE WAS A RECALL FIX PERFORMED THAT TOOK 15 MIN). THAT IS TOO LONG FOR SIMPLE SERVICE CONSIDERING I HAD AN APPOINTMENT.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 11/19/2018 10:29 AM

Thank you so very much for the great response to the survey. We are happy to have you as a customer of Temecula Hyundai. I am so very sorry that it took so long for the oil change service. I hope that your next visit is quick and easy. If I can assist you with anything in the future please let me know. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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