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SureCritic / Hyundai Dealer / Temecula Hyundai / TRAVIS KUHN
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TRAVIS KUHN

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Reviews of TRAVIS KUHN

LV
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Linda V.
Temecula, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Very friendly and they take care of you!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019 07:43 AM

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
AR
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Asma R.
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice people smiling and caring
Had a good experience when I bought the car and when a took it for a visit and oil change
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019 07:43 AM

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
TW
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Torie W.
Lake Elsinore, CA
2013 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Team
Travis & the Service Team are great, Travis follow up went beyond great service he us caring & personable. I would just suggest when needed to have the vehicles cleaned & vacuumed up in customer pick up and quality control a once over. Overall I love Hyundai & the service team.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019 07:43 AM

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
KL
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Karen L.
Menifee, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very attentive employees
I felt like I mattered, when I took my car in to be serviced.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/17/2019 08:11 AM

Thank you or the positive review. We appreciate you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
EP
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Emmanuel P.
CA
2018 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Poor communication
I was not notified when the service was completed. I was sitting in the lobby no one came to tell me. I sat waiting for over an hour longer than I should have. I am hard of hearing so if they called out to me from a distance, I did not hear them. My wife said they called her at home after 1 1/2 hours. I sat for almost 2 1/2 hours waiting.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/12/2019 07:55 AM

I am so sorry to hear about the issues that occurred on your visit. I will make sure and have a conversation with our cashier and let them know we need to speak a little louder when we get customers. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
CC
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Candis C.
Anza, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PREDICTABLE
It is a pleasure to come for service. No matter how busy, the service drive strives to
Make “each person “ their highest priority. I am treated so well, not just some of the time, All Of The Time.... The whole service Dept
Runs so smoothly , when I leave I want to thank everyone. The Customer Service is seamless !! Smooth Operation....
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/12/2019 07:50 AM

Thank you very much for the great survey response. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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TRAVIS KUHN
JD
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Jolene D.
Temecula, CA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
It needs to be more communicative.
I appreciate the quick service, but more communication would be helpful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 06:48 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JA
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John A.
Winchester, CA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always great experience
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 06:48 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
VM
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Van M.
Perris, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Vehicle! Super Dealer and service.
After 3 years, I am more impressed with my Sonata then the day I took delivery. In 50 years, the best experience I have ever had with an auto dealer. No B.S.! They say what they do and no games. First class employees and the service department is First Rate. Never feel like I am being scammed for extras. Just had a normal service with tire rotation and cabin filter. Total cost $61.00 with and excellent free exterior detailing. In all my years, I have never used a dealer for service as it seemed like I was being raped!
Signed_ A happy customer
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 06:44 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Lake Elsinore, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service on 2016 Tucson
Everyone in service was helpful and answered all my questions
Made it a very easy process
Thanks for a job well done!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 06:43 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
GV
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Grace V.
Sun City, CA
2008 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Straight up answer
I am looking for a new vehicle and considering other makes and models. Nothing against Hyundai. This has been a vehicle we have kept the longest. Surprise to us too. Seems just like yesterday.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 06:35 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MC
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Muriel C.
Menifee, CA
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The service department is always 5 stars in my opinion.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:40 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
MB
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Matthew B.
Corona, CA
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and in a timely manner -
A great place to get your car serviced
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:30 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
AW
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Arianne W.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Great service and employees
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:29 PM

Thank you so much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
BH
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Benjamin H.
Winchester, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Immediate/caring service
Customer service greetings and service with honest care. Also the quickest of service customer update... Something everyone can appreciate.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:27 PM

Thank you so much for the great review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
Verified Customer
Winchester, CA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendliness
Over all it was a good experience. They could use a bigger sized lot. Too many cars parked where they should not be. Cars line up for service and block access. Trucks can't get in and out. If there was ever an emergencies, access would be very difficult.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:26 PM

Thank you so much for the great review. We appreciate your business. We are currently working on the lot situation. Sorry for the inconvenience. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RB
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Roland B.
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
10k ckeckup
Very efficient service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:24 PM

Thank you so much for the great review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
RK
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Roxanne K.
Murrieta, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
On time service
Very courteous
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:23 PM

Thank you so much for the great review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
JS
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John S.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service department
The service department at Temecula Hyundai is awesome. It is the reason I have been doing business here for years.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:23 PM

Thank you so much for the great review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
AM
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Ali M.
Escondido, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
If you wanna be 100% satisfy and see the real customer service just go to this place. The manager (Alex) is really nice and honest. He make a deal with you easily.
I highly recommend it this place.
Thanks again Alex.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/08/2019 05:22 PM

Thank you so much for the great review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
TRAVIS KUHN
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