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TRAVIS KUHN

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(593 reviews)
80

Verified Customer
Aguanga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice people who care
Nice people who care
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/11/2019 08:00 AM

Thank you so much for coming in to see us and for the great review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Lake Elsinore, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
only Hyundai dealer in the area
this is the only reason I go here. Next dealer is over 30 miles away
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/07/2019 08:11 AM

I am very sorry that the update on the GPS did not meet your standards. We as Temecula Hyundai are not the ones responsible for adding or taking things away from the updates performed. I also am sorry that the amenities are not up to par compared to Chevy next door. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

RM
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Robert M.
Fallbrook, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Sharp staff
Part needed to be ordered it was received and installed on schedule
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/07/2019 07:53 AM

Thank you for coming in to have your vehicle serviced with us. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JB
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John B.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient and priced right.
Always get honest service at a reasonable price. No hassle!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/30/2019 07:03 AM

Than k you so much for the great review. We appreciate the kind words. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

SD
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Sue D.
Fallbrook, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great experience
Service people were very accommodating. Very thorough evaluation of problems and informative follow up. Very disappointed that I cannot expect am radio reception. It was very good initially, but can no longer listen to radio for an unexplained reason. It seems to be a common complaint.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:37 AM

Thank you for coming in to see us and having your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great job
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:28 AM

Thank you so much for the positive 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

BH
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Benjamin H.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Immediate/caring service
My appointment was quick and easy, spent a surprisingly small amount of time waiting for completion of service. Thanks
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:49 AM

Thank you for coming in to see us. Hope all is well with the vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

WB
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William B.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
Went in for a check engine light and came out in a new Kona. Israel was great he sat down to chat and showed me a car while I waited and he sold me on trading mine in. He was fantastic and wasn't pushy. He got us in what we needed and got us a great deal too.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:22 AM

Thank you for having your vehicle serviced with us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

GM
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Gerry M.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Travis, who works in the Service Department
It's always a pleasure to work with Travis. He makes everything run smoothly. He is very delicate and outgoing. The lounge is very clean and well stocked with snacks. It is always a pleasure talking with everyone especially with the parts department.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:13 AM

Thank you for coming in to see us and having your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DL
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David L.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
My appointment was at noon but come in early was seen early and my car was ready in an hour and also got a wash
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/28/2019 09:13 AM

Thank you for coming in to see us. We are grateful to have customers like you!






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Love Temecula Hyundai
Great service dept staff! Always nice and friendly. They never try to sell us on anything we don’t need.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/16/2019 09:54 AM

Thank you so much for the great 5 star review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

HD
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Henry D.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
The People that work in this deale
Best experience compared to any other dealer I've been to. Everyone always very friendly and informative.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/16/2019 07:31 AM

Thank you for the great survey. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DL
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Daniel L.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff and service
We purchased our 2015 Hyundai Genesis early in 2019 From the beginning our sales representative, the finance and service departments have been professional, knowledgeable, courteous and helpful. J. Little
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/15/2019 08:19 AM

Thank you so much for the great review. We are great-full to have you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

LS
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Lisa S.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Communication & Excellent service
As a customer service rep for 20+ years I look for certain qualities within a company that will exceed my expectations and I can truly say Temecula Hyundai did just that. From the drop off to pick up my service rep Travis Kuhn was on top by staying in touch with me rather than me call him, he provided me with a quote for my service and let me know I was due for tire rotation, which I expected.

I am completely satisfied and feel very confident recommending Travis and Temecula Hyundai for your service needs.

Thank you!

Lisa S.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/13/2019 07:30 AM

Thank you for the great return of the survey. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

Verified Customer
Murrieta, CA
2014 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Guests/customers want to be feel that they are being taken care of, not that they are one of many and come in a pecking order of importance, but to be fair all the mechanical issues were dealt with expediently and the car came back cleaner than when it went in.
Not Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 05/13/2019 07:27 AM

I am very sorry for the inconvenience. I will be having a conversation with our employee about the situation that occurred. I would like to extend my apologies. Please feel free to let me know if I can help with anything in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

MM
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Michael M.
Winchester, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quality assured
The Hyundai brand goes above and beyond to ensure that the vehicles they sell are of the highest quality.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019 06:54 AM

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DC
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Dewayne C.
Murrieta, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous Service
Timeliness is usually pretty good.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019 06:52 AM

Thank you for coming by to have your vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

DK
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Deborah K.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer
Courteous and professional
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019 06:51 AM

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

JS
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Justin S.
Menifee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good people
Friendly staff, haven't been there in a while but back in the area so I'll will be here again.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019 07:44 AM

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with

PW
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Phillip W.
Murrieta, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly staff
Stag is always courteous and professional. Waiting area is comfortable andclean
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019 07:44 AM

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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