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SureCritic / Hyundai Dealer / Pohanka Hyundai / Sean Tolton
ST

Sean Tolton

ASM
Pohanka Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Reviews of Sean Tolton

PH
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Paula H.
Prince Frederick, MD
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
clean & and the employees are frendley
yes
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/06/2016 02:36 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Clinton, MD
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, courteous, and efficient as always!
Mr. Tolton always makes sure my car is properly cared for and never attempts to sell me anything that's not needed
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/05/2016 08:18 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
TJ
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Tracy J.
Suitland, MD
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service was great
Great
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/02/2016 04:42 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
Verified Customer
Washington, DC
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Continued Excellence
Good customer service and professionalism.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/30/2016 05:07 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Washington, DC
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Honda elantra
The worker are great at front desk
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/25/2016 06:02 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DT
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Doris T.
Temple Hills, MD
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Tire
Customer Service
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/20/2016 06:46 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
HN
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Helen N.
Temple Hills, MD
2010 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Your business is always clean and professional.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/18/2016 07:23 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Stephen B., Service Manager from Pohanka Hyundai responded on 11/19/2016 08:43 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Washington, DC
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Experience, Friday, 11-11-2016
See previous comments.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/16/2016 06:21 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
CD
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Charles D.
2015 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Emergency Tire Replacement
Customer Service (Sean Tolton)
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/12/2016 05:09 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
BJ
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Beverly J.
District Heights, MD
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Capital Heights Pohanka Hyundai Rocks!
It was Saturday afternoon and the low tire indicator came on in my vehicle. I went to the Capital Heights dealership for assistance and had an awesome experience. The service advisor promptly assisted me and took my vehicle in for inspection. Turns out there was a nail in the tire. I was pleased to find out that the tire could be repaired versus having to purchase a new tire as that would have been an unplanned expense. I waited and was on my way in less than an hour. I have been pleased with my vehicle and interactions with this dealership. Would I recommend this dealership....YES and I have!
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/10/2016 04:58 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DL
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Denise L.
Temple Hills, MD
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
The service was very convenient, and accommodating.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/09/2016 03:27 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
JC
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John C.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Thanks
Great service, Sean Tolton assistance was awesome. I had a important meeting in Baltimore and on my way from Southern Maryland my car stated to sputter as I was nearing 495, I made it to Pohanka and Sean arranged for a ride to pick up a rental car and I was able to make the meeting on time. My car was fixed and I picked it up on my return home that afternoon.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/09/2016 04:51 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
CH
COLIN HENRY
Verified Customer
District Heights, MD
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly people
Clean,
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 11/01/2016 08:41 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
Verified Customer
Upper Marlboro, MD
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service
The staff was friendly! Service was prompt. Would visit here again! Clean and comfortable waiting area!!!
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/31/2016 05:21 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
AS
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Andrea S.
Woodbridge, VA
2016 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Pohanka Hyundai service
Service was very good, check engine line came on and car was not getting fuel, took it to them on Friday afternoon, they gave me a loaner and my car was ready for pick up on Monday. I was very pleased with the service.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/30/2016 05:03 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DF
DWAYNE FORRESTER
EP
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Ernest P.
Suitland, MD
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Auto
Always available to assist; willing attitude to help and answer wuestions
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/30/2016 05:02 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
DH
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Denise H.
Oxon Hill, MD
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The mechanics are good in letting me know what repairs my vehicle need, the price and how long I can wait before taken action.
The place is convenient and near the metro station so I can leave my car knowing it is in good hands. I use to take my car to Ken Dixon in Waldorf for a vehicle purchase and repairs until the moved. The mechanics at Pohanka Hyundai have respect for their customers and seem to only want the best for them. I don't feel as if I am being taking advantage by telling me about repairs to my car that I don't need.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/27/2016 07:36 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
JL
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Jeffrey L.
Cheltenham, MD
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
the excellent service
Thanks for doing an excellent job.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/22/2016 05:45 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. Please contact me to discuss your visit and how we can improve to get a better score.

thank you



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
LG
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Lashawne G.
District Heights, MD
2014 Hyundai Equus
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
NOT
I LET EVRYONE KNOW HOW BAD MY PURCHASE WAS AND ABOUT THE NO COOL OFF IN MD WHEN PURCHASING A 65K VEHICLE. DONT BUY IT FROM POHANKA!
Not Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/20/2016 08:24 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I am sorry you had a bad buying experience, This is areview on the service department, Did we do a bad job? If so please contact me so i can make sure things are better on your next visit.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
JH
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Jerome H.
Temple Hills, MD
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Loved my experience!
Hyundai has came a long way and I'm excited about being a part of their future!
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 10/19/2016 04:47 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
ST
Sean Tolton
ASM
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