ST

Sean Tolton

ASM
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1327 reviews)
70

Verified Customer
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
i would recmmend the service with hesitation
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/23/2017 06:58 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

CN
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Connie N.
District Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Just
Yes
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/23/2017 06:57 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

Verified Customer
Temple Hills, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I'll be back!
Comfortable waiting area, courteous staff. And convenient location.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/20/2017 09:39 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional
Sean and Will are like family. They make sure you are kept informed about the work that's being done and what's next. They are the only ones I let service my car.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/12/2017 05:46 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

KP
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Kenneth P.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
The service representative is always helpful and tells me what my car needs.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/12/2017 05:45 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

MS
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Mary S.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great atmosphere!!!
Love the environment and the staff.
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/10/2017 08:25 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

LW
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Lashaunt W.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A oil change
The representative Sean and the other staff members give great customer service . They explain what additional services is needs if any. They provide an estimated time that your vehicle should be complete and the waiting area is extremely spacious and clean
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/05/2017 05:59 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

JH
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Jerome H.
Temple Hills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
Oil change done in a timely fashion
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/04/2017 08:46 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 01/04/2017 08:46 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

CH
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Cynita H.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What ever I need to know about my car and what's going on with it I call Sean T and he will let me know and take care of it.
5
Recommended
RALPH D., SERVICE MANAGER from Pohanka Hyundai responded on 12/30/2016 02:10 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.


Ralph Dykes
Service Manager
Pohanka Hyundai
301-909-7531
Employees worked with

EJ
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Eunice J.
Fort Washington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It was comfortable
Wonderful
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/28/2016 12:34 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with

KD
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Kip D.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great as usual
The service was efficient and thorough as usual. Thanks Sean.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/26/2016 02:19 PM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with

EP
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Ernest P.
Suitland, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service(tires)
Always friendly. Explained everything in detailed
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/22/2016 04:49 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with

Verified Customer
Waldorf, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service Manager Sean.
Yes
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/21/2016 11:55 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with

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Verified Customer
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Work
I really like my service advisor
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/21/2016 07:02 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with

TG
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Tami G.
Waldorf, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Equus service
Sean Tolton is very professional in handling my service.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/14/2016 08:13 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with

CP
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Catrina P.
Waldorf, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Always attentive and friendly.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/14/2016 04:10 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai. I apologize that there was a issue after delivery. We will contact once we find out what happened.

Thank you



Steve Benack
Service Manager
301-423-1100

Verified Customer
Largo, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
My service is always excellent.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/13/2016 05:33 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with

CM
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Cheryl M.
Bowie, MD
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism, Cleanliness
Excellent Customer Service
Recommended
Stephen B. from Pohanka Hyundai responded on 12/12/2016 04:31 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100

Employees worked with

JF
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Jennifer F.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service for great value
Everyone is very nice here. Great service for great value.
Recommended
Stephen B. from Pohanka Hyundai responded on 12/12/2016 04:52 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100

Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sean Tolton as the Service Advisor
Sean made sure I understand what was needed for my service and provided the price. I had my car for 1 year and no one bothered to set my automatic service reminder. He made sure my tire readings matched. Excellent Customer service.
Recommended
Stephen B., Service Manager from Pohanka Hyundai responded on 12/09/2016 04:48 AM

Thank you for your review. We truly appreciate the opportunity to serve you at Pohanka Hyundai and look forward to seeing you again soon.



Steve Benack
Service Manager
301-423-1100
Employees worked with
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